Pale Moon 28.6 issue with "list of passwords"

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Gordon Dry
Moon lover
Moon lover
Posts: 85
Joined: 2014-10-14, 19:54
Location: Germany

Pale Moon 28.6 issue with "list of passwords"

Unread post by Gordon Dry » 2019-07-03, 12:44

I updated and followed the instructions to renew the password locker by changing the master password.

Now, one day later, any attempt of opening the list of saved passwords makes PM unresponsive so the process has to be killed.
First I thought it was the fault of an addon "Classic Password Editor" from now on, so I disabled it and installed the addon "QuickPasswords", but still the same issue.

Then I just found out that even the function from "Preferences - Security - Saved passwords" is affected.

Troubleshooting information raw data:

Code: Select all

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    "buildID": "20190629224318",
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    "updateChannel": "release",
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Moonchild
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Re: Pale Moon 28.6 issue with "list of passwords"

Unread post by Moonchild » 2019-07-03, 12:50

How many passwords do you have stored? What kind of hardware are you running on?

PS: please never post "raw data" -- it's not really readable. always use "as text"
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Re: Pale Moon 28.6 issue with "list of passwords"

Unread post by unknownone » 2019-07-03, 12:59

I'm also having this issue, which has been reported also under Linux here https://forum.palemoon.org/viewtopic.php?f=37&t=22421.
Toa-Nuva wrote:
2019-07-02, 18:22
Also, this may or may not be related, but I noticed that the browser will now freeze for a minute or so whenever I try to access the list of all saved passwords (Preferences > Security > Saved Passwords). This happens every time I re-open the list, and it also happens even if the master password has not been changed since the browser update. I'm not entirely sure if this issue is related, but it seems this behavior was introduced in 28.6.0.
I'm having the same freeze-up problem when opening the list of saved passwords, for up to two minutes. My password list has 602 elements. Furthermore, once the list opens there are no entries displayed, although the login/password information is still stored in PM because the forms on the webpages are auto-filled.

I'm running PM 28.6.0 x64 on Windows 8 x64 with several extensions, the password related ones are Password Exporter 1.3.4 and Classic Password Editor 1.1.2. I've tested running in Safe-mode and disabling the extensions doesn't solve the freeze-up problem, but at least the password list gets populated. Pressing the "Show passwords" button causes another freeze-up. I've tried changing the master password, but it has no effect and there is no delay at all after inserting a new one.

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Re: Pale Moon 28.6 issue with "list of passwords"

Unread post by Gordon Dry » 2019-07-03, 13:04

Troubeshooting information "as text" (which is german localized): wait, damnit, I'm actually back on 28.5.2 for obvious reasons ...

Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
16 GB RAM
Geforce GTX 660
Windows 10 x64 1903 18362.175

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Re: Pale Moon 28.6 issue with "list of passwords"

Unread post by Gordon Dry » 2019-07-03, 13:11

btw did I say that I hate this board software (regarding "edit post" showing outdated stuff, pressing "post" just shows the preview and another press on "post" does the post).
Same issue on other site with same board software btw.

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Re: Pale Moon 28.6 issue with "list of passwords"

Unread post by Gordon Dry » 2019-07-03, 13:14

A lot of passwords, incl. the saved passhashes of the addon password hasher which helps in generating good passwords for each website.
Total 1442 entries.

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Re: Pale Moon 28.6 issue with "list of passwords"

Unread post by Moonchild » 2019-07-03, 13:34

All right, looks like our hashing is (a lot) more CPU intensive than anticipated (I based the initial value on Mozilla figures) and will have to reduce it by a significant amount to be workable. Sorry for the inconvenience. I'll do some test runs today to come to a balanced value.

Having 1500 password entries and requesting the full list will, even with reduced rounds, still take some time to decrypt. That's just unavoidable, although having to wait several minutes for a response is of course not desired (nor needed, since it also means that reduced rounds still keeps our database safe from brute force guessing that will have to take the same slow path for each attempt).
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Re: Pale Moon 28.6 issue with "list of passwords"

Unread post by Moonchild » 2019-07-03, 14:25

The balanced value is about a factor 100 less, so yeah, that would cause serious delays and hangups. Sorry for the oversight -- this was slotted in shortly before release so didn't get enough usage coverage on populated password databases.

There will be a point release to address this and the icon contrast issue.
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Re: Pale Moon 28.6 issue with "list of passwords"

Unread post by unknownone » 2019-07-03, 14:39

Thank you!
Any idea why, once the list opens, there may be no entries displayed, even if they are stored? If you need further information on my setup, I'll gladly provide it.

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Re: Pale Moon 28.6 issue with "list of passwords"

Unread post by Moonchild » 2019-07-03, 16:58

No idea on the entries not showing -- but it may simply be because of CPU overload.

It would help greatly if the people affected by really long delays and issues try out the current unstable build that has the adjusted value. Go through the password change process again to use the new value and see how it works for you.
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Re: Pale Moon 28.6 issue with "list of passwords"

Unread post by unknownone » 2019-07-03, 23:37

Thank you for working out so quickly this issue. I've installed the latest unstable build and the freeze-up time went down to approximately 3-4 seconds with 604 passwords, both when simply opening the list and when displaying the passwords themselves. The visualization bug with the empty list is also gone now for me.

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Re: Pale Moon 28.6 issue with "list of passwords"

Unread post by Toa-Nuva » 2019-07-03, 23:53

I assume the unstable build for Linux hasn't been updated fix yet? I tried and didn't observe any difference.

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Re: Pale Moon 28.6 issue with "list of passwords"

Unread post by Moonchild » 2019-07-04, 08:12

Toa-Nuva wrote:
2019-07-03, 23:53
I assume the unstable build for Linux hasn't been updated fix yet? I tried and didn't observe any difference.
Probably not -- that depends entirely on when Travis has time to do so.
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Re: Pale Moon 28.6 issue with "list of passwords"

Unread post by Moonchild » 2019-07-04, 08:14

unknownone wrote:
2019-07-03, 23:37
Thank you for working out so quickly this issue. I've installed the latest unstable build and the freeze-up time went down to approximately 3-4 seconds with 604 passwords, both when simply opening the list and when displaying the passwords themselves. The visualization bug with the empty list is also gone now for me.
Thanks. I can probably shave off a little more without reducing security in any significant way if it's really a blocker for people to use it, but as said there will be a delay there, period.
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Re: Pale Moon 28.6 issue with "list of passwords"

Unread post by HerbEppel » 2019-07-05, 04:49

unknownone wrote:
2019-07-03, 23:37
Thank you for working out so quickly this issue. I've installed the latest unstable build and the freeze-up time went down to approximately 3-4 seconds with 604 passwords, both when simply opening the list and when displaying the passwords themselves. The visualization bug with the empty list is also gone now for me.
I, too, have the problem discussed in this thread.

Not sure how many passwords I have stored – how can I find out?

Where do I find "the latest unstable build"?

Could someone please elaborate a little on the "password change process to use the new value" that was mentioned in one of the messages?

Thank you.

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adesh
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Re: Pale Moon 28.6 issue with "list of passwords"

Unread post by adesh » 2019-07-05, 04:56

HerbEppel wrote:
2019-07-05, 04:49
Where do I find "the latest unstable build"?
http://www.palemoon.org/unstable/
HerbEppel wrote:
2019-07-05, 04:49
Could someone please elaborate a little on the "password change process to use the new value" that was mentioned in one of the messages?
Means you need to change your master password using UI dialog. As per Moonchild, You can even use the existing password as you new password in the dialog (or change it back later). It's just that you have to go through the process to use the new algorithm and encrypt your password store.

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HerbEppel
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Re: Pale Moon 28.6 issue with "list of passwords"

Unread post by HerbEppel » 2019-07-05, 05:12

adesh wrote:
2019-07-05, 04:56
HerbEppel wrote:
2019-07-05, 04:49
Where do I find "the latest unstable build"?
http://www.palemoon.org/unstable/
HerbEppel wrote:
2019-07-05, 04:49
Could someone please elaborate a little on the "password change process to use the new value" that was mentioned in one of the messages?
Means you need to change your master password using UI dialog. As per Moonchild, You can even use the existing password as you new password in the dialog (or change it back later). It's just that you have to go through the process to use the new algorithm and encrypt your password store.
Thanks for your superfast and helpful reply :thumbup:

Sorry if it's obvious, but should I change the master password before upgrading to the unstable build or after? Or perhaps it doesn't matter?

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HerbEppel
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Re: Pale Moon 28.6 issue with "list of passwords"

Unread post by HerbEppel » 2019-07-05, 05:35

HerbEppel wrote:
2019-07-05, 05:12
adesh wrote:
2019-07-05, 04:56
HerbEppel wrote:
2019-07-05, 04:49
Where do I find "the latest unstable build"?
http://www.palemoon.org/unstable/
HerbEppel wrote:
2019-07-05, 04:49
Could someone please elaborate a little on the "password change process to use the new value" that was mentioned in one of the messages?
Means you need to change your master password using UI dialog. As per Moonchild, You can even use the existing password as you new password in the dialog (or change it back later). It's just that you have to go through the process to use the new algorithm and encrypt your password store.
Thanks for your superfast and helpful reply :thumbup:

Sorry if it's obvious, but should I change the master password before upgrading to the unstable build or after? Or perhaps it doesn't matter?
Guess what – I can't remember my master password, and I can't find a record of it :oops: :roll:

The good news is that the password display issue appears to be resolved in 28.7.0a1, without the need for changing the master password, phew :thumbup:

Thanks for your help!

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HerbEppel
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Re: Pale Moon 28.6 issue with "list of passwords"

Unread post by HerbEppel » 2019-07-05, 05:41

HerbEppel wrote:
2019-07-05, 05:35
HerbEppel wrote:
2019-07-05, 05:12
adesh wrote:
2019-07-05, 04:56
HerbEppel wrote:
2019-07-05, 04:49
Where do I find "the latest unstable build"?
http://www.palemoon.org/unstable/
HerbEppel wrote:
2019-07-05, 04:49
Could someone please elaborate a little on the "password change process to use the new value" that was mentioned in one of the messages?
Means you need to change your master password using UI dialog. As per Moonchild, You can even use the existing password as you new password in the dialog (or change it back later). It's just that you have to go through the process to use the new algorithm and encrypt your password store.
Thanks for your superfast and helpful reply :thumbup:

Sorry if it's obvious, but should I change the master password before upgrading to the unstable build or after? Or perhaps it doesn't matter?
Guess what – I can't remember my master password, and I can't find a record of it :oops: :roll:

The good news is that the password display issue appears to be resolved in 28.7.0a1, without the need for changing the master password, phew :thumbup:

Thanks for your help!
PS: I like the "red moon" task bar icon in 28.7.0a1 and prefer it to the icon in 28.6.0, which I thought was too grey/gray and pale, even for an "app" that has pale in its name :) Will it be lost with the next "official" upgrade or is there a way to retain the "red moon" icon?

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adesh
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Re: Pale Moon 28.6 issue with "list of passwords"

Unread post by adesh » 2019-07-05, 05:47

Off-topic:
Icons will likely remain. Moonchild has adjusted the icons on "popular demand". You should get them in the lastest release too, which was done yesterday.

And please don't quote entire posts, and don't quote at all if you are just replying to the latest post.

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