bug

Users and developers helping users with technical Pale Moon issues (Windows and other non-Linux O.S.). Please direct questions about the Linux version to the appropriate Linux board.

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konstantx
Apollo supporter
Apollo supporter
Posts: 49
Joined: 2018-02-15, 22:10

bug

Unread post by konstantx » 2019-07-02, 14:52

Sometimes i got this (like in image) when watching videos in web, I don`t why it happens and how to reproduce this.
troubleshooting info:
{
"application": {
"name": "Pale Moon",
"osVersion": "Windows_NT 6.1",
"buildID": "20190604222325",
"userAgent": "Mozilla/5.0 (Windows NT 6.1; rv:60.9) Gecko/20100101 Goanna/4.2 Firefox/60.9 PaleMoon/28.5.2",
"safeMode": false,
"version": "28.5.2",
"updateChannel": "release",
"versionArch": "32-bit",
"supportURL": "http://www.palemoon.org/support/",
"numTotalWindows": 1,
"numRemoteWindows": 0,
"remoteAutoStart": false,
"autoStartStatus": 2
},
"modifiedPreferences": {
"browser.cache.disk.smart_size.first_run": false,
"browser.cache.disk.smart_size.use_old_max": false,
"browser.cache.disk.capacity": 358400,
"browser.download.importedFromSqlite": true,
"browser.places.smartBookmarksVersion": 4,
"browser.startup.homepage": "www.duckduckgo.com",
"browser.startup.homepage_override.buildID": "20190604222325",
"browser.startup.homepage_override.mstone": "4.2.0",
"browser.tabs.warnOnClose": false,
"browser.tabs.warnOnCloseOtherTabs": false,
"dom.ipc.plugins.flash.disable-protected-mode": true,
"extensions.lastAppVersion": "28.5.2",
"font.internaluseonly.changed": false,
"general.useragent.locale": "ru",
"gfx.crash-guard.status.d3d11layers": 2,
"gfx.crash-guard.d3d11layers.deviceID": "0x0a06",
"gfx.crash-guard.d3d11layers.appVersion": "28.5.2",
"gfx.crash-guard.d3d11layers.feature-d2d": true,
"gfx.crash-guard.d3d11layers.feature-d3d11": true,
"gfx.crash-guard.d3d11layers.driverVersion": "10.18.14.4889",
"gfx.crash-guard.status.d3d9video": 2,
"media.gmp.storage.version.observed": 1,
"media.benchmark.vp9.fps": 42,
"media.hardware-video-decoding.failed": false,
"media.benchmark.vp9.versioncheck": 3,
"network.cookie.prefsMigrated": true,
"places.database.lastMaintenance": 1562022669,
"places.history.expiration.transient_current_max_pages": 58533,
"privacy.sanitize.migrateFx3Prefs": true,
"privacy.donottrackheader.enabled": true,
"services.sync.declinedEngines": "",
"services.sync.engine.greasemonkey": true,
"storage.vacuum.last.places.sqlite": 1561381720,
"storage.vacuum.last.index": 1
},
"lockedPreferences": {},
"javaScript": {
"incrementalGCEnabled": true
},
"accessibility": {
"isActive": false,
"forceDisabled": 1
},
"libraryVersions": {
"NSPR": {
"minVersion": "4.20",
"version": "4.20"
},
"NSS": {
"minVersion": "3.41",
"version": "3.41"
},
"NSSUTIL": {
"minVersion": "3.41",
"version": "3.41"
},
"NSSSSL": {
"minVersion": "3.41",
"version": "3.41"
},
"NSSSMIME": {
"minVersion": "3.41",
"version": "3.41"
}
},
"userJS": {
"exists": false
},
"extensions": [
{
"name": "Старый дизайн ВК",
"version": "0.59.3",
"isActive": true,
"id": "oldvk@dasefern.com"
},
{
"name": "Flash and Video Download",
"version": "1.86",
"isActive": true,
"id": "{bee6eb20-01e0-ebd1-da83-080329fb9a3a}"
},
{
"name": "Google Translator for Pale Moon",
"version": "2.0.0",
"isActive": true,
"id": "{ed31eaf0-5e61-49eb-89b3-808f4697c54e}"
},
{
"name": "Greasemonkey for Pale Moon",
"version": "3.31.4",
"isActive": true,
"id": "greasemonkeyforpm@janekptacijarabaci"
},
{
"name": "HTML5 Media Tuner",
"version": "1.2.3",
"isActive": true,
"id": "h5vtuner@Off.JustOff"
},
{
"name": "Pale Moon Locale Switcher",
"version": "3.0",
"isActive": true,
"id": "pm-localeswitch@palemoon.org"
},
{
"name": "Password Backup Tool",
"version": "1.2.1",
"isActive": true,
"id": "password-backup-tool@Off.JustOff"
},
{
"name": "Reader View",
"version": "2.1.1",
"isActive": true,
"id": "{1111dd1e-dd02-4c30-956f-f23c44dfea8e}"
},
{
"name": "ThemeTool",
"version": "6.0.0",
"isActive": true,
"id": "{0daf556d-70de-4b15-a90f-b30395bd9c22}"
},
{
"name": "uBlock Origin",
"version": "1.16.4.11",
"isActive": true,
"id": "uBlock0@raymondhill.net"
},
{
"name": "uBlock Origin Updater",
"version": "1.6.6",
"isActive": true,
"id": "ublock0-updater@Off.JustOff"
},
{
"name": "Classic Add-ons Archive",
"version": "2.0.1",
"isActive": false,
"id": "ca-archive@Off.JustOff"
},
{
"name": "East Asian Translator",
"version": "1.1.3.1-signed.1-signed",
"isActive": false,
"id": "eastasian@eunheui"
},
{
"name": "Offline QR generator",
"version": "1.1.4",
"isActive": false,
"id": "jid1-5h9We5DytuZ14Q@jetpack-mod"
},
{
"name": "Privacy Badger",
"version": "1.9.2",
"isActive": false,
"id": "jid1-MnnxcxisBPnSXQ@jetpack"
}
],
"graphics": {
"numTotalWindows": 1,
"numAcceleratedWindows": 1,
"windowLayerManagerType": "Direct3D 11",
"windowLayerManagerRemote": true,
"supportsHardwareH264": "Yes; Using D3D9 API",
"currentAudioBackend": "wasapi",
"adapterDescription": "Intel(R) HD Graphics",
"adapterVendorID": "0x8086",
"adapterDeviceID": "0x0a06",
"adapterSubsysID": "07751025",
"adapterRAM": "Unknown",
"adapterDrivers": "igdumdim32 igd10iumd32 igd10iumd32",
"driverVersion": "10.18.14.4889",
"driverDate": "12-14-2017",
"adapterDescription2": "",
"adapterVendorID2": "",
"adapterDeviceID2": "",
"adapterSubsysID2": "",
"adapterRAM2": "",
"adapterDrivers2": "",
"driverVersion2": "",
"driverDate2": "",
"isGPU2Active": false,
"direct2DEnabled": true,
"directWriteEnabled": true,
"directWriteVersion": "6.2.9200.22774",
"webgl1Renderer": "Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0)",
"webgl1Version": "OpenGL ES 2.0 (ANGLE 2.1.0.)",
"webgl1DriverExtensions": "GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture ",
"webgl1Extensions": "ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture",
"webgl1WSIInfo": "EGL_VENDOR: Google Inc. (adapter LUID: 000000000000646c)\nEGL_VERSION: 1.4 (ANGLE 2.1.0.)\nEGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility \nEGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses ",
"webgl2Renderer": "Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0)",
"webgl2Version": "OpenGL ES 3.0 (ANGLE 2.1.0.)",
"webgl2DriverExtensions": "GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_EXT_color_buffer_float GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture GL_EXT_texture_norm16 ",
"webgl2Extensions": "EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_texture_float_linear WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc",
"webgl2WSIInfo": "EGL_VENDOR: Google Inc. (adapter LUID: 000000000000646c)\nEGL_VERSION: 1.4 (ANGLE 2.1.0.)\nEGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility \nEGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses ",
"info": {
"AzureCanvasBackend": "direct2d 1.1",
"AzureCanvasAccelerated": 0,
"AzureFallbackCanvasBackend": "cairo",
"AzureContentBackend": "direct2d 1.1"
},
"featureLog": {
"features": [
{
"name": "HW_COMPOSITING",
"description": "Compositing",
"status": "available",
"log": [
{
"type": "default",
"status": "available"
}
]
},
{
"name": "D3D11_COMPOSITING",
"description": "Direct3D11 Compositing",
"status": "available",
"log": [
{
"type": "default",
"status": "available"
}
]
},
{
"name": "D3D9_COMPOSITING",
"description": "Direct3D9 Compositing",
"status": "available",
"log": [
{
"type": "default",
"status": "available"
}
]
},
{
"name": "DIRECT2D",
"description": "Direct2D",
"status": "available",
"log": [
{
"type": "default",
"status": "available"
}
]
},
{
"name": "D3D11_HW_ANGLE",
"description": "Direct3D11 hardware ANGLE",
"status": "available",
"log": [
{
"type": "default",
"status": "available"
}
]
}
],
"fallbacks": []
},
"crashGuards": []
}
}
Attachments
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Moonchild
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Re: bug

Unread post by Moonchild » 2019-07-02, 18:37

Please read the forum rules point 5b for your next topic.
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