Anyone else having trouble with Crunchyroll?

Users and developers helping users with technical Pale Moon issues (Windows and other non-Linux O.S.). Please direct questions about the Linux version to the appropriate Linux board.

Moderators: trava90, satrow

Forum rules
This board is for technical/usage questions and troubleshooting for the Pale Moon browser only. The main focus here is on Pale Moon on Windows. Please direct your questions for Linux, Android and Mac to the dedicated boards.
Technical issues and questions not related to the Pale Moon browser should be posted in "technical chat"
Please keep off-topic and general discussion out of this board, thank you!
Keiji
Moongazer
Moongazer
Posts: 13
Joined: 2017-09-27, 19:31

Anyone else having trouble with Crunchyroll?

Unread post by Keiji » 2019-06-26, 05:31

This site worked fine until a few weeks ago. Now there is an odd black rectangle in the top left of the video area and it stays on its loading animation forever.

Works fine in Waterfox.

I have a premium (paid) account, I get the same result whether I view while logged in or while logged out (incognito window).

I have tried in Safe Mode with the same result (so it's not my extensions).

Guessing most likely a JavaScript incompatibility. Is there a user-agent tweak that might fix this or will we be waiting for some new ES6 feature to be added?

Operating system: Windows 10
Browser version: 28.5.2
32-bit or 64-bit?: 64-bit
Problem URL: Any Crunchyroll video e.g. https://www.crunchyroll.com/the-rising- ... ero-781148
Theme: Default I assume, I never installed one
Installed extensions:
Export Cookies - 1.2.1-signed.1-signed
Stylish - 2.1.1
uBlock Origin - 1.16.4.11
uBlock Origin Updater - 1.6.6
Installed plugins: (about:plugins) No installed plugins found

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 24226
Joined: 2011-08-28, 17:27
Location: 58°2'16"N 14°58'31"E
Contact:

Re: Anyone else having trouble with Crunchyroll?

Unread post by Moonchild » 2019-06-26, 09:45

A ton of errors in the console about old/removed/deprecated functions of the libs in use. I'm surprised it works at all on other browsers.
City of Heroes public server: https://www.moonshard.org/ -- Vote for it on cohservers.com

"If you want to build a better world for yourself, you have to be willing to build one for everybody." -- Coyote Osborne
Image

User avatar
Sajadi
Board Warrior
Board Warrior
Posts: 1033
Joined: 2013-04-19, 00:46

Re: Anyone else having trouble with Crunchyroll?

Unread post by Sajadi » 2019-06-26, 15:09

Keiji wrote:
2019-06-26, 05:31
Guessing most likely a JavaScript incompatibility. Is there a user-agent tweak that might fix this or will we be waiting for some new ES6 feature to be added?
First, you should contact the page owner as they are the one's who know what the video section of Chrunchyroll feature-wise needs to work without errors. Without any information nothing can be done ;) Would be interesting what they say to the following console errors:

ReferenceError: ttd_dom_ready is not defined
ReferenceError: gapi is not defined

User avatar
Sajadi
Board Warrior
Board Warrior
Posts: 1033
Joined: 2013-04-19, 00:46

Re: Anyone else having trouble with Crunchyroll?

Unread post by Sajadi » 2019-06-29, 10:03

Seems this page requires DRM - Pale Moon is not having DRM - Try it with Basilisk instead.

yami_
Astronaut
Astronaut
Posts: 502
Joined: 2018-04-26, 11:05

Re: Anyone else having trouble with Crunchyroll?

Unread post by yami_ » 2019-06-29, 10:28

Sajadi wrote:
2019-06-26, 15:09
ReferenceError: gapi is not defined
I am pretty sure that is is caused by blocking Google Analytics.
cat came back from Berkeley waving flags -- rob pike

User avatar
New Tobin Paradigm
Off-Topic Sheriff
Off-Topic Sheriff
Posts: 5680
Joined: 2012-10-09, 19:37
Location: Sector 001

Re: Anyone else having trouble with Crunchyroll?

Unread post by New Tobin Paradigm » 2019-06-29, 12:44

yami_ wrote:
2019-06-29, 10:28
Sajadi wrote:
2019-06-26, 15:09
ReferenceError: gapi is not defined
I am pretty sure that is is caused by blocking Google Analytics.
It's a distinct possibility. Anyone want to share their credentials so I could take a look see? You can always change the password later.
Image
- The universe is a spheroid region, 705 meters in diameter. -
http://binaryoutcast.com/ | http://thereisonlyxul.org/

Post Reply