WhatsApp Web problems - Pale Moon latest update (v28.5.2)

Users and developers helping users with technical Pale Moon issues (Windows and other non-Linux O.S.). Please direct questions about the Linux version to the appropriate Linux board.

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spotify95
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WhatsApp Web problems - Pale Moon latest update (v28.5.2)

Unread post by spotify95 » 2019-06-10, 22:27

Hi,

I am having problems with the latest version of Pale Moon and WhatsApp Web.

WhatsApp Web has been working fine for a while now, without any issues. I was using it earlier today, yesterday, and prior days without any issues.

This evening I restart my browser and it is saying:

"WhatsApp works with Google Chrome 36+
To use WhatsApp, update Chrome or use Mozilla Firefox, Safari, Microsoft Edge or Opera"

So basically it is thinking that Pale Moon is actually a very old version of Google Chrome?

The attached screenshot is as follows:
whatsapp web.png
Any help would be appreciated as I don't want to have to dump Pale Moon in favor of a browser such as Firefox/Chrome.

I'm running Windows 7 64 bit, if that helps.

Regards spotify95
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whatsapp web.png

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christian
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Re: WhatsApp Web problems - Pale Moon latest update (v28.5.2)

Unread post by christian » 2019-06-10, 23:42

Just the same here, about 5 minutes ago this happens.
It looks like whatsapp will no longer works with palemoon???, but i know palemoon developers can do a fix for it ASAP.

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andikay
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Re: WhatsApp Web problems - Pale Moon latest update (v28.5.2)

Unread post by andikay » 2019-06-11, 00:04

Same here, also Win7 64bit and most current Pale Moon (28.5.2, 32bit). Was working yesterday, WA Web did some update apparently.

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christian
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Re: WhatsApp Web problems - Pale Moon latest update (v28.5.2)

Unread post by christian » 2019-06-11, 00:25

And then.... something happens..... it works, slowly but it works again, don't know what is happening, but I click on "update google chrome" and then the whatsapp web tab start to show the circle loading, and then is back, but i dont know how long this will be ok....
Screenshot_2.jpg
I never notice this before, there is a call to google chrome on the web.whatsapp.com loading..???
Please someone check this please. :crazy:

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andikay
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Re: WhatsApp Web problems - Pale Moon latest update (v28.5.2)

Unread post by andikay » 2019-06-11, 17:42

Works again indeed, might have been an error by WA Web.

spotify95
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Re: WhatsApp Web problems - Pale Moon latest update (v28.5.2)

Unread post by spotify95 » 2019-07-02, 11:44

WhatsApp Web problems are back again.
It's saying that I need Google Chrome 49+ in order for it to work (it's confusing Pale Moon as Google Chrome!) and that it won't load anything.

Was working fine again yesterday.

Solutions would be appreciated :).

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mcvjrj
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Re: WhatsApp Web problems - Pale Moon latest update (v28.5.2)

Unread post by mcvjrj » 2019-07-02, 11:55

Whatsapp web no longer working.
Pls correct this.
Captura de tela em 2019-07-02 08-43-57.png

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andikay
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Re: WhatsApp Web problems - Pale Moon latest update (v28.5.2)

Unread post by andikay » 2019-07-02, 11:58

Yup, let's hope this is only temporary again. This is starting to get annoying.

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Re: WhatsApp Web problems - Pale Moon latest update (v28.5.2)

Unread post by coffeebreak » 2019-07-02, 12:31

spotify95 wrote:
2019-07-02, 11:44
Solutions would be appreciated
Please see this advice to edit PM's built-in user agent override for WhatsApp to advertise a later version of Chrome (at least 49). People who've tried it report that it works.

spotify95
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Re: WhatsApp Web problems - Pale Moon latest update (v28.5.2)

Unread post by spotify95 » 2019-07-02, 22:18

coffeebreak wrote:
2019-07-02, 12:31
spotify95 wrote:
2019-07-02, 11:44
Solutions would be appreciated
Please see this advice to edit PM's built-in user agent override for WhatsApp to advertise a later version of Chrome (at least 49). People who've tried it report that it works.
And another success! Thanks :)
I changed mine to Chrome 72 (which I think is the latest version) so no more needing to fiddle about for a while :P.

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GuTsS
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Re: WhatsApp Web problems - Pale Moon latest update (v28.5.2)

Unread post by GuTsS » 2019-07-03, 14:32

started yesterday, again... :/
whats.png
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whats.png

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andikay
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Re: WhatsApp Web problems - Pale Moon latest update (v28.5.2)

Unread post by andikay » 2019-07-03, 17:54

coffeebreak wrote:
2019-07-02, 12:31
spotify95 wrote:
2019-07-02, 11:44
Solutions would be appreciated
Please see this advice to edit PM's built-in user agent override for WhatsApp to advertise a later version of Chrome (at least 49). People who've tried it report that it works.
Yup, working, thx. I am just curious how the other topic gets so many replies, even from the dev himself, when this topic existed before.

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mweishaar
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Re: WhatsApp Web problems - Pale Moon latest update (v28.5.2)

Unread post by mweishaar » 2019-07-04, 14:48

Whatsapp Web stopped working for me recently... So this was a great help to me, thank you!
And just in case that link above ever goes dead or moves or something, here is the info (on Linux.. should be the same on Windows)

1. Type about:config in the address bar (accept the warning to be careful)
2. You'll get a long list of preferences. Search for whatsapp.
3. Double-click on general.useragent.override.web.whatsapp.com
4. Note the version of chrome in the string, and change it to a bigger number. Here is mine... I changed it to 666 for Chrome. :)
Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/666.0.0.0 Safari/537.36

That's it!

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Re: WhatsApp Web problems - Pale Moon latest update (v28.5.2)

Unread post by Moonchild » 2019-07-05, 00:45

Or just update to 28.6.0.1
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