Crashing half a dozen times last couple hours

[Sossity]

What? From last update? If so, how to I go to last update? Not having fun with this anymore

[doofy]

Does it happen in safe mode?

With a fresh profile?

[New Tobin Paradigm]

Good for you. So did you have a point or a contribution of vital data to work out why you are having problems or did you just feel the need to scream helplessly at the sky?

[coffeebreak]

Please provide the information detailed here, and include a report from AppCrashView in addition to your Troubleshooting information.

[New Tobin Paradigm]

A minidump would be more useful. But we can take what we get. Assuming there isn't anymore screaming helplessly at the sky, that is.

[Sossity]

THANKS FOR YOUR KIND HELP. xxxxxxxxxxxxxxxxxxxx!

Mod Edit, removed ranty swearing.

[satrow]

This was too hard for you to follow?

When you ask for support, try to give at least basic information about your setup as well, since there are many different systems out there and many different possible setups of Pale Moon.

Please provide the following important details: copy the contents of Help->Troubleshooting information... (button "Copy text to clipboard") and paste it in your post. If you do this, please use the bulletin board's HIDE tag to prevent the post from creating a huge chunk of website space.

Also, please make a new topic if you are going to report something new or additional, this keeps things easier to find for everyone.

In addition to the information from Help -> Troubleshooting information, using the following template may help when you make a new post:

Code: Select all

Operating system:
Browser version:
32-bit or 64-bit?:
Problem URL:
Theme:
Installed extensions:
Installed plugins: (about:plugins)

And of course a description of the problem you're having, in detail - steps to reproduce the problem are greatly appreciated!

Also:

• If you get application crashes, use AppCrashView to check the details of the app crash and post them
• If you get system crashes (blue screens), use BlueScreenView and post details
• If you get "application not responding" hangs, use WhatIsHang and post details (use the version of WhatIsHang that matches the architecture of the version of Pale Moon you are using (32-bit or 64-bit)

In the template above, "Problem URL" and "Theme" only need to be included if applicable (theme if not the default theme). Of course you're free to use any other freeform format if you wish, too. It's merely a suggestion to make things clear without the need to have to ask for these details in a reply, but please do include as much information as you can so we don't have to ask you for it in follow-up replies.

[Isengrim]

I'm sorry, but we cannot help you if you do not help us help you. Please follow the instructions that Satrow reposted when asking for support. Otherwise, we have no way of troubleshooting these crashes.