WHy doesn't the javascript window open?

[lobudgt]

On this page, https://www.bestbuy.com/site/kenwood-6- ... Id=6279606
if I click on " See what nearby stores offer car installation," just above "add to cart" for example, the small window does not slide open. Nothing happens. If I try the same thing on the same computer using the latest Firefox browser, it opens as intended.

I do not have a pop-up blocker running, and I have tried with and without add-ons running. Including having tried in safe mode. I'm not sure if it's relevant, but I have the latest version of Java 8 installed, and the use for Firefox button is ticked.

Please help. I need one browser that does EVERYTHING I require. Firefox can no longer claim this is true. I'm a new Pale Moon user with great hope.

Thank you!
Jeff

[therube]

Confirming the behavior.

Among other items, & don't know if this is it or how to get around the issue:

Code: Select all

Unhandled promise rejection TypeError: e[t] is undefined
Stack trace:
o@https://assets.bbystatic.com/user-generated-content/ugc-stats/dist/client/client-345d3c20c86040238b1a2e597669a33b.js:1:313
n@https://assets.bbystatic.com/gvp-79b4fc61596dff38cf9f3970ee09c8d5.min.js:391:31509
R/<@https://assets.bbystatic.com/gvp-79b4fc61596dff38cf9f3970ee09c8d5.min.js:391:31654
t@https://assets.bbystatic.com/gvp-79b4fc61596dff38cf9f3970ee09c8d5.min.js:390:26035

[ron_1]

Checked out your link and I don't see the "See what nearby stores offer car installation" button/link anywhere on the page.

Also, Javascript and Java are two completely different animals, so the fact that you have Java 8 installed is irrelevant. If you need one browser that does everything you need done, then maybe Basilisk (also by Moonchild Productions) would be a better fit for you. (But I don't see that link/button on Basilisk either.)

[therube]

(Java is not required there.)

Checked out your link and I don't see the "See what nearby stores offer car installation" button/link anywhere on the page.

Check your end for blocking extension(s), even uBlock Origin (or similar).

[ron_1]

therube wrote:
Check your end for blocking extension(s), even uBlock Origin (or similar).

Okay yes, when I disable uBo in Basilisk I get that link. But the link doesn't work in Basilisk either. Then I tried it in Pale Moon with a brand new profile, and that little section with the link never loaded at all for me. In the bottom left-hand corner was the message "Waiting for csi.gstatic.com..." and it never went away. I waited a few minutes before I finally closed the browser. Don't know if this info helps or not.

[lobudgt]

Thanks for looking into this for me. I'm glad you were able to reproduce it at your end.

I was sure Java and javascript were different. So many people reference them as if interchangeable online, that I don't know when I'm dealing with one vs the other.

Please keep kicking this around, but know that any fix would have to be written into the browser or only require a settings change. Otherwise it won't help me, as I don't get much deeper into programs than that.

Thanks,
Jeff

[Nightbird]

Open About config (or Pale Moon commander)

network.predictor.enable-prefetch
toogle the value : false => true

[therube]

Confirming the behavior.

That was then.
And today is today.

And today, it works - having made no changes on my end (that I am aware of).

[ron_1]

therube wrote:
And today, it works - having made no changes on my end (that I am aware of).

It now works for me also. They must have fixed what was broken on their (Best Buy's) end.