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[Solved] Flash Player problem

Posted: 2013-03-05, 15:43
by Robert2
If I go to http://www.intel.com/content/www/us/en/gamers/broadband-speed-test.html in Pale Moon, the Flash Player test is not working. Pale Moon has trouble loading the whole page. If I go to this same page in Firefox, the test is working normally.

Re: Flash Player problem

Posted: 2013-03-05, 16:18
by satrow
Does Flash work normally on other sites (those speed test sites I linked in http://forum.palemoon.org/viewtopic.php?f=15&t=2176) ?

I did hit some bugs that may have been attributed to the latest Flash version when I installed it, I then reverted to an earlier version, 11.6.602.168 (with hindsight, I should really have dropped down to the latest 10x version, http://forums.adobe.com/thread/889580)

Re: Flash Player problem

Posted: 2013-03-05, 16:23
by dark_moon
Can't confirm this. It works for me.

Do you try a clean profil?

Re: Flash Player problem

Posted: 2013-03-05, 16:54
by Moonchild
Works fine for me too, no issues, although you may be better off with a more globally clustered speed test to begin with like speedtest.net

Re: Flash Player problem

Posted: 2013-03-05, 19:50
by Robert2
It isn’t due to the Flash version. It is the same version in both Pale Moon and Firefox.

But Pale Moon cannot manage to complete loading the page at http://www.intel.com/content/www/us/en/gamers/broadband-speed-test.html on my system (the icon on the related tab keeps revolving and never stops). Firefox opens this same page in the blink of an eye.

How do I try a Pale Moon “clean profile”?

Note that Firefox automatically got “Intel Identity Protection Technology” plugins from my system, while Pale Moon did not:

Firefox:
Firefox.png
Pale Moon:
Pale Moon.png

Re: Flash Player problem

Posted: 2013-03-05, 20:23
by dark_moon
How to create a clean profile look here: http://www.palemoon.org/troubleshooting ... _dont_work

Re: Flash Player problem

Posted: 2013-03-05, 22:02
by Robert2
I have run Pale Moon with a clean default profile. No luck!
I have tried tweaking the HTTP pipelining values. Still no luck!
Pale Moon hangs on that Intel page and cannot manage to display the Flash video completely.
Firefox has no such problems!

I just noticed something else. If, using the link present on this forum page, I go to the Intel page, Pale Moon hangs on that page, and if I then try to go back to the Pale Moon forum, Pale Moon hangs on its own forum! I need to close and relaunch Pale Moon to get a working copy of it! And this is happening with a clean profile too!

I moved from Firefox to Pale Moon because Pale Moon was actually faster on my old 32-bit system. On this new Windows 8 64-bit system, it appears that Firefox has the edge on Pale Moon. At least, it has less teething problems!

Re: Flash Player problem

Posted: 2013-03-05, 22:17
by Moonchild
I really don't see any teething problems here. So far, Pale moon seems to perform exceedingly well on Windows 8 platforms.
There seems to be an issue with this particular speed test page, and furthermore, it seems Firefox gets the unspecified plugins installed while Pale moon does not - meaning for this Intel-created site those plugins may be requested/required on your hardware platform, and not finding them in Pale Moon, the site may cause issues in the browser - apparently perpetuating to sites visited after the Intel site was visited. Please also be aware that Firefox inherently is a 32-bit browser, and not a 64-bit one, meaning the underlying driver architecture is different between browsers (and the plugins listed are likely 32-bit only).
If you are using Intel integrated graphics, that may also be an issue.

In short: The issues you see may easily be solved by using Pale Moon x86 instead of Pale Moon x64 (creating a situation similar to the 32-bit restricted Firefox browser). There is a good reason why I give a few clear warnings on the Pale Moon x64 web page about compatibility, and why a "quick install" from the web installer also always uses the x86 version. There simply are a number of compatibility issues - and those aren't necessarily Pale Moon's fault, rather, the realm of drivers and other natively 64-bit system software that doesn't "play nice".

Re: Flash Player problem

Posted: 2013-03-05, 23:45
by Robert2
My system is using Intel integrated graphics. However, I don’t see why this should be an issue with Pale Moon.

I don’t know if the Intel plugins in Firefox are 32 or 64-bit.

I uninstalled the 64-bit version of Pale Moon and installed the 32-bit version instead.

This did the trick. The Intel page is now displaying normally in Pale Moon.

And all the Web pages I have tested display much faster in Pale Moon 32-bit. Especially pages with plenty of pictures and flash animations. So bye-bye Pale Moon 64-bit, and thank you Pale Moon 32-bit!

Problem solved!

Re: Flash Player problem

Posted: 2013-03-06, 06:58
by dark_moon
Under my system the 64bit runs a little bit smoother then the 32bit.
Maybe your driver or somethink don't work so good with 64bit.

But ok you solve the problem. Please add the topic a {solved} at the beginning.

Re: Flash Player problem

Posted: 2013-03-06, 10:03
by Moonchild
Robert2 wrote:My system is using Intel integrated graphics. However, I don’t see why this should be an issue with Pale Moon.
It would be if your graphics drivers are not working well. Intel IGP is notorious for having driver issues, unfortunately. The 64-bit drivers are completely different than the 32-bit ones, and unfortunately quite a few manufacturers are still having issues putting good and stable 64-bit drivers out.
I don’t know if the Intel plugins in Firefox are 32 or 64-bit.
They would at all times be 32-bit because Firefox is 32-bit. You are likely going to have them show up in Pale moon 32-bit as well.
I uninstalled the 64-bit version of Pale Moon and installed the 32-bit version instead.
This did the trick. The Intel page is now displaying normally in Pale Moon.

And all the Web pages I have tested display much faster in Pale Moon 32-bit. Especially pages with plenty of pictures and flash animations. So bye-bye Pale Moon 64-bit, and thank you Pale Moon 32-bit!

Problem solved!
Good to hear it got solved!
It was to be expected that, if you are having severe driver issues in 64-bit, that 32-bit would run a lot smoother and faster. The 32-bit drivers for your graphics are obviously a lot more stable than their 64-bit counterparts.

[Solved] Flash Player problem

Posted: 2013-03-06, 10:07
by Robert2
Hi,
I have one of the latest Intel Pentium CPUs (the G2020) with integrated Intel(R) HD Graphics. All the drivers are up-to-date, and are automatically updated.

Should I change my CPU or buy a better(?) additional graphic card because of rendering problems in 64-bit Pale Moon? It seems to me it would be gross overkill.

Now here is from http://techtalk.pcpitstop.com/2012/09/05/differences-between-32-bit-and-64-bit-browsers/:
Differences Between 32 Bit and 64 Bit Browsers

64-bit hardware has been around for a long time now. I’ve had a 64-bit computer and Windows Operating System for several years. The problem, and disappointment, is that the 64-bit software is lagging far behind. When you stop and look around a bit (no pun intended), 32-bit software is the norm.

If you have a 64-bit-capable computer and have been looking forward to all the magic that it may provide, you have been woefully disillusioned. We high-tech, on-the-forefront people who jumped on the 64-bit bandwagon have been left in the dust. “They” just don’t make that stuff. Look at all the browsers, drivers, and plug-ins- they’re all 32-bit. What a crying shame.

I understand why though. The companies that produce this software have to be legacy-minded. I don’t blame them. They’re in business. They need to pay attention to the laggards. It’s that or die.

Advantages and Problems With 64-Bit Browsers

advanteges-problems-image
Advantages

Speed. That’s number one.

It is noticeable. The 64-bit browser versions are definitely faster. You can use benchmarks to prove it to yourself if you like but simply using a 64-bit browser will demonstrate the differences. Nothing like the real world, I say. You can just feel it.

I’m not sure what the big deal is regarding this increase in responsiveness. Everything these days is measured in micro and nano seconds. I really don’t care about that miniscule amount of time. If a nanosecond makes or breaks your day, then I don’t know what to tell you.

I would much rather have a browser, or any other piece of software for that matter, that does what I want. Even if it does take a nanosecond longer. Does it really matter?

Unfortunately, speed is about the only thing you gain by using a 64-bit browser. Judging by the benchmarks of the Big 5 (i.e., Internet Explorer, Chrome, Firefox, Safari, Opera) that have been run into the ground these days, a 64-bit browser definitely leaves a 32-bit browser spinning in the wind.

Problems

The problems that you will run into may be numerous. Or not. It really depends on your personal browsing habits.
Here are a few things you might want to consider before firing up that fancy new 64-bit browser:

Drivers: 64-bit versions of Adobe Flash have only recently been made available. And they are not available for Windows XP systems. Only Windows 7 and on. I don’t know about Vista.

Java: This is a huge security risk and I recommend removing it entirely. For more on the security problems with Java go here.

Java now has a 64-bit version but has been a long time a’comin’.

Plug-Ins: Your favorite plug-ins may ‘break’. Due to the pedestrian progress in 64-bit support many of your favorite plug-ins may not work in a 64-bit browser. If you can’t do without them, don’t use a 64-bit browser.

Operating System: You must have a 64-bit computer and a 64-bit operating system for it to work. This is probably the main reason so many vendors have pretty much ignored 64-bit software; 32-bit systems are the mainstream market. That is changing, however, in a sluggish sort of way.
Conclusion

You can see the negatives outweigh the positives.

I think it’s a sad state of affairs but we are stuck with it. The bottom line is that you should probably stick to 32-bit browsers even if you have a 64-bit-capable computer.
I installed the 64-bit version of Internet Explorer on my system (this is done by activating the “Advanced Protected Mode” in the I.E. Options). I also had all kind of trouble with sites using Flash or Java animations. These are either rejected flatly, or don’t work properly in the 64-bit environment.

So for the time being, and for compatibility purposes, it is preferable to stick with the 32-bit version of any Web browser. As a matter of fact, Pale Moon is the only browser to have a 64-bit version.

I am very happy with 32-bit Pale Moon. The Web pages I go to display in the blink of an eye. What more could I want? As the above author wrote “I’m not sure what the big deal is regarding this increase in responsiveness”. Nanoseconds don’t make or break my day.

Cheers,
Robert