Pale Moon 28.1 crash

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Pallid Planetoid
Knows the dark side
Knows the dark side
Posts: 4279
Joined: 2015-10-06, 16:59
Location: Los Angeles CA USA

Pale Moon 28.1 crash

Unread post by Pallid Planetoid » 2018-10-20, 16:32

A second Pale Moon 28.1 crash (within a week -- apparently caused by two different websites) of which I am unable to repeat (the former crash that for a short time remained persistent, later on could not be repeated again via the culpable website).

It's worth noting that Pre-v28.1 I would very rarely get Pale Moon crashes -- in fact it would be a period of actual years before a crash would eventually occur (I can only recall one or possibly two crashes pre-v28.1 in the 3 years I've been using Pale Moon -- now, using PMv28.1, I've had two crashes [caused by different websites] in just the last week).

I was opening multiple tabs when the crash occurred -- I then attempted to recreate the crash but was unable to do so by opening the same tabs again multiple times (so I'm unable to repeat the crash results).

It's also worth noting that Pale Moon will from time-to-time respond in an increasingly sluggish manner that seemingly occurs randomly and this intermittent behavior cannot so far be contributed to any specific action other than simply browser usage (Note: I've found that the behavior will also occur in safe-mode as well).

AppCrash report (which appears to not be of much help):
Version=1
EventType=APPCRASH
EventTime=131845245892693283
ReportType=2
Consent=1
UploadTime=131845245900233714
ReportIdentifier=b43d5dc5-d480-11e8-97a5-e02a82d72c10
IntegratorReportIdentifier=b43d5dc4-d480-11e8-97a5-e02a82d72c10
WOW64=1
Response.BucketId=1373316692
Response.BucketTable=333129794
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=palemoon.exe
Sig[1].Name=Application Version
Sig[1].Value=4.1.5.6834
Sig[2].Name=Application Timestamp
Sig[2].Value=5b9f667b
Sig[3].Name=Fault Module Name
Sig[3].Value=xul.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=4.1.5.6834
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=5b9f6826
Sig[6].Name=Exception Code
Sig[6].Value=80000003
Sig[7].Name=Exception Offset
Sig[7].Value=001607f1
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.768.3
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\Program Files (x86)\Pale Moon\palemoon.exe
UI[3]=Pale Moon web browser has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Pale Moon\palemoon.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Program Files (x86)\Pale Moon\mozglue.dll
LoadedModule[5]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[7]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[8]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[9]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[11]=C:\Windows\system32\dbghelp.dll
LoadedModule[12]=C:\Windows\system32\VERSION.dll
LoadedModule[13]=C:\Program Files (x86)\Pale Moon\MSVCP140.dll
LoadedModule[14]=C:\Program Files (x86)\Pale Moon\VCRUNTIME140.dll
LoadedModule[15]=C:\Program Files (x86)\Pale Moon\api-ms-win-crt-runtime-l1-1-0.dll
LoadedModule[16]=C:\Program Files (x86)\Pale Moon\ucrtbase.DLL
LoadedModule[17]=C:\Program Files (x86)\Pale Moon\api-ms-win-core-timezone-l1-1-0.dll
LoadedModule[18]=C:\Program Files (x86)\Pale Moon\api-ms-win-core-file-l2-1-0.dll
LoadedModule[19]=C:\Program Files (x86)\Pale Moon\api-ms-win-core-localization-l1-2-0.dll
LoadedModule[20]=C:\Program Files (x86)\Pale Moon\api-ms-win-core-synch-l1-2-0.dll
LoadedModule[21]=C:\Program Files (x86)\Pale Moon\api-ms-win-core-processthreads-l1-1-1.dll
LoadedModule[22]=C:\Program Files (x86)\Pale Moon\api-ms-win-core-file-l1-2-0.dll
LoadedModule[23]=C:\Program Files (x86)\Pale Moon\api-ms-win-crt-string-l1-1-0.dll
LoadedModule[24]=C:\Program Files (x86)\Pale Moon\api-ms-win-crt-heap-l1-1-0.dll
LoadedModule[25]=C:\Program Files (x86)\Pale Moon\api-ms-win-crt-stdio-l1-1-0.dll
LoadedModule[26]=C:\Program Files (x86)\Pale Moon\api-ms-win-crt-convert-l1-1-0.dll
LoadedModule[27]=C:\Program Files (x86)\Pale Moon\api-ms-win-crt-locale-l1-1-0.dll
LoadedModule[28]=C:\Program Files (x86)\Pale Moon\api-ms-win-crt-math-l1-1-0.dll
LoadedModule[29]=C:\Program Files (x86)\Pale Moon\api-ms-win-crt-multibyte-l1-1-0.dll
LoadedModule[30]=C:\Program Files (x86)\Pale Moon\api-ms-win-crt-time-l1-1-0.dll
LoadedModule[31]=C:\Program Files (x86)\Pale Moon\api-ms-win-crt-filesystem-l1-1-0.dll
LoadedModule[32]=C:\Program Files (x86)\Pale Moon\api-ms-win-crt-environment-l1-1-0.dll
LoadedModule[33]=C:\Program Files (x86)\Pale Moon\api-ms-win-crt-utility-l1-1-0.dll
LoadedModule[34]=C:\Program Files (x86)\Pale Moon\nss3.dll
LoadedModule[35]=C:\Windows\system32\WINMM.dll
LoadedModule[36]=C:\Windows\syswow64\USER32.dll
LoadedModule[37]=C:\Windows\syswow64\GDI32.dll
LoadedModule[38]=C:\Windows\syswow64\LPK.dll
LoadedModule[39]=C:\Windows\syswow64\USP10.dll
LoadedModule[40]=C:\Windows\system32\WSOCK32.dll
LoadedModule[41]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[42]=C:\Windows\syswow64\NSI.dll
LoadedModule[43]=C:\Windows\system32\IMM32.DLL
LoadedModule[44]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[45]=C:\Program Files (x86)\Pale Moon\lgpllibs.dll
LoadedModule[46]=C:\Program Files (x86)\Pale Moon\xul.dll
LoadedModule[47]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[48]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[49]=C:\Windows\syswow64\ole32.dll
LoadedModule[50]=C:\Windows\system32\MSIMG32.dll
LoadedModule[51]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[52]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[53]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[54]=C:\Windows\system32\WINNSI.DLL
LoadedModule[55]=C:\Windows\system32\UxTheme.dll
LoadedModule[56]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[57]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[58]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[59]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[60]=C:\Windows\syswow64\WINTRUST.dll
LoadedModule[61]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[62]=C:\Windows\syswow64\USERENV.dll
LoadedModule[63]=C:\Windows\syswow64\profapi.dll
LoadedModule[64]=C:\Windows\system32\dwmapi.dll
LoadedModule[65]=C:\Program Files (x86)\360\Total Security\safemon\safemon.dll
LoadedModule[66]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[67]=C:\Windows\system32\NETAPI32.dll
LoadedModule[68]=C:\Windows\system32\netutils.dll
LoadedModule[69]=C:\Windows\system32\srvcli.dll
LoadedModule[70]=C:\Windows\system32\wkscli.dll
LoadedModule[71]=C:\Windows\system32\ntmarta.dll
LoadedModule[72]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[73]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d\comctl32.dll
LoadedModule[74]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[75]=C:\Windows\system32\propsys.dll
LoadedModule[76]=C:\Windows\system32\dwrite.dll
LoadedModule[77]=C:\Windows\system32\Dnsapi.dll
LoadedModule[78]=C:\Windows\system32\mswsock.dll
LoadedModule[79]=C:\Windows\System32\wshtcpip.dll
LoadedModule[80]=C:\Program Files (x86)\Pale Moon\browser\components\browsercomps.dll
LoadedModule[81]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[82]=C:\Windows\system32\NLAapi.dll
LoadedModule[83]=C:\Windows\system32\napinsp.dll
LoadedModule[84]=C:\Windows\system32\pnrpnsp.dll
LoadedModule[85]=C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
LoadedModule[86]=C:\Windows\System32\winrnr.dll
LoadedModule[87]=C:\Windows\system32\wshbth.dll
LoadedModule[88]=C:\Windows\system32\dxgi.dll
LoadedModule[89]=C:\Windows\system32\d3d11.dll
LoadedModule[90]=C:\Windows\system32\igd10umd32.dll
LoadedModule[91]=C:\Windows\system32\d2d1.dll
LoadedModule[92]=C:\Windows\system32\XmlLite.dll
LoadedModule[93]=C:\Windows\system32\mscms.dll
LoadedModule[94]=C:\Windows\system32\WINSTA.dll
LoadedModule[95]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[96]=C:\Windows\system32\rsaenh.dll
LoadedModule[97]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[98]=C:\Program Files (x86)\Pale Moon\softokn3.dll
LoadedModule[99]=C:\Program Files (x86)\Pale Moon\nssdbm3.dll
LoadedModule[100]=C:\Program Files (x86)\Pale Moon\freebl3.dll
LoadedModule[101]=C:\Program Files (x86)\Pale Moon\nssckbi.dll
LoadedModule[102]=C:\Program Files\WIDCOMM\Bluetooth Software\SysWOW64\BtMmHook.dll
LoadedModule[103]=C:\Windows\System32\wship6.dll
LoadedModule[104]=C:\Windows\system32\rasadhlp.dll
LoadedModule[105]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[106]=C:\Windows\System32\MMDevApi.dll
LoadedModule[107]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[108]=C:\Windows\system32\explorerframe.dll
LoadedModule[109]=C:\Windows\system32\DUser.dll
LoadedModule[110]=C:\Windows\system32\DUI70.dll
LoadedModule[111]=C:\Windows\system32\LINKINFO.dll
LoadedModule[112]=C:\Windows\system32\ntshrui.dll
LoadedModule[113]=C:\Windows\system32\cscapi.dll
LoadedModule[114]=C:\Windows\system32\slc.dll
LoadedModule[115]=C:\Program Files (x86)\Pale Moon\mozavutil.dll
LoadedModule[116]=C:\Program Files (x86)\Pale Moon\mozavcodec.dll
LoadedModule[117]=C:\Windows\system32\mfplat.dll
LoadedModule[118]=C:\Windows\system32\AVRT.dll
LoadedModule[119]=C:\Windows\system32\mf.dll
LoadedModule[120]=C:\Windows\system32\ATL.DLL
LoadedModule[121]=C:\Windows\system32\ksuser.dll
LoadedModule[122]=C:\Windows\system32\dxva2.dll
LoadedModule[123]=C:\Windows\system32\evr.dll
LoadedModule[124]=C:\Windows\system32\POWRPROF.dll
LoadedModule[125]=C:\Windows\SysWOW64\msmpeg2vdec.dll
LoadedModule[126]=C:\Windows\SysWOW64\bcrypt.dll
LoadedModule[127]=C:\Windows\SysWOW64\mp3dmod.dll
LoadedModule[128]=C:\Windows\SysWOW64\msdmo.dll
LoadedModule[129]=C:\Windows\SysWOW64\msmpeg2adec.dll
LoadedModule[130]=C:\Program Files (x86)\Pale Moon\d3dcompiler_47.dll
LoadedModule[131]=C:\Program Files (x86)\Pale Moon\libGLESv2.dll
LoadedModule[132]=C:\Windows\system32\d3d9.dll
LoadedModule[133]=C:\Windows\system32\d3d8thk.dll
LoadedModule[134]=C:\Program Files (x86)\Pale Moon\libEGL.dll
LoadedModule[135]=C:\Windows\System32\SensorsApi.dll
LoadedModule[136]=C:\Windows\System32\WDSCORE.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=Bucket=1373316692/nBucketTable=333129794/nResponse=1/n
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Pale Moon web browser
AppPath=C:\Program Files (x86)\Pale Moon\palemoon.exe
Last edited by Pallid Planetoid on 2018-10-20, 21:09, edited 1 time in total.
Current Pale Moon(x86) Release | WIN10 | I5 CPU, 1.7 GHz, 6GB RAM, 500GB HD[20GB SSD]
Formerly user Pale Moon Rising - to provide context involving embedded reply threads.
Good judgment comes from experience and a lot of that comes from bad judgment. - Will Rogers
Knowing Pale Moon is indisputably #1 is defined by knowing the totality of browsers. - Pale Moon Rising