Capital One web site Topic is solved

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odrse1944

Capital One web site

Unread post by odrse1944 » 2018-10-19, 20:58

Can not log in to Capital One site. I am able to login using Firefox. Site returns a message of "Sorry something went wrong". Has something changed with security in Palemoon?

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paulri
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Re: Capital One web site

Unread post by paulri » 2018-10-19, 22:20

I was able to log into CapitolOne just now with PM 28.1.0 (64 bit).

You might try clearing cache and cookies, and then seeing what you get.
Last edited by paulri on 2018-10-19, 22:21, edited 1 time in total.
Paul

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odrse1944

Re: Capital One web site

Unread post by odrse1944 » 2018-10-19, 22:36

I also have 28.1 with Win 10 64 bit. Cleared cache and still the same -"Sorry we hit a snag". I can login with FF or Edge, but not Palemoon. Always could login with PM until recently-something has changed.

odrse1944

Re: Capital One web site

Unread post by odrse1944 » 2018-10-19, 22:48

Found addon causing problem. Theme & font size changer seems to be causing login problem. Thanks for reply.

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paulri
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Re: Capital One web site

Unread post by paulri » 2018-10-20, 00:48

Hmmmm not that I would know, but that sounds like a strange extension to be causing a problem like that. Oh well, all's well that ends well.
Paul

If you have found a solution to your problem, please click on the check mark icon of the post that answers your question, so as to alert others who have the same problem.