28.0.0 won't run Topic is solved

Users and developers helping users with generic and technical Pale Moon issues on all operating systems.
Please direct questions that are Mac or Linux-specific (dealing with installation and OS integration) to the appropriate Linux or Mac board.

Moderator: trava90

Forum rules
This board is for technical/general usage questions and troubleshooting for the Pale Moon browser only. The main focus here is on Pale Moon on Windows. Please direct your questions that are specific for Linux and Mac to the dedicated boards for those operating systems.
Technical issues and questions not related to the Pale Moon browser should be posted in other boards!
Please keep off-topic and general discussion out of this board, thank you!
person45
Moonbather
Moonbather
Posts: 51
Joined: 2017-10-20, 07:00

Re: 28.0.0 won't run

Post by person45 » 2018-08-19, 16:49

MRCS4 wrote:Report.wer
Moonchild wrote:Once more, getting details about the crash is essential.
Since people seem to think it's related to the graphics card/driver, I remember the developers for the old Opera having a hard time getting hardware acceleration to work. In Advanced Preferences I turned off everything that indicated acceleration and it didn't help. My card is the GTX 750.
Is it possible to open palemoon in a safe mode with hardware acceleration off?

It's possible this is one area that wasn't fully tested for. The operating systems were tested, but not every GPU and driver because of the cost.

User avatar
therube
Board Warrior
Board Warrior
Posts: 1374
Joined: 2018-06-08, 17:02

Re: 28.0.0 won't run

Post by therube » 2018-08-19, 16:51

Safe Mode disables Hardware Acceleration.
Separately, HA alone can be disabled (so outside of Safe Mode).

User avatar
MRCS4
Moonbather
Moonbather
Posts: 61
Joined: 2015-06-09, 23:36
Location: Pacific

Re: 28.0.0 won't run

Post by MRCS4 » 2018-08-19, 23:19

person45 -
"Wait a second, on the same operating system, it will work on one drive but not on another?"
Not the same OS, one is Win7 32-bit and the other is 64-bit. The crux of it, as it turns out, is that I didn't have EMET installed on the 64-bit.

therube -
Thanks for the link to Safe Mode. I was looking for something like that. It will be very helpful in the future.

"which additional exploit box needs to be unchecked"
Following up on this comment of mine, PM will not run with any of the exploit boxes checked, including the ones in Mitigation Settings at the upper right. This deserves starting a separate topic.
"If it ain't broke, don't fix it."
-- unknown

User avatar
ky331
Moongazer
Moongazer
Posts: 11
Joined: 2018-08-16, 18:44

Re: 28.0.0 won't run

Post by ky331 » 2018-08-28, 17:42

It appears my problem was fixed with the release of PM 28.0.1: MalwareBytes Anti-EXPLOIT 1.12.1.109 is NOT blocking PM 28.0.0.1 (on my 32-bit Win 8.1 system)
Last edited by ky331 on 2018-08-28, 18:27, edited 1 time in total.

User avatar
New Tobin Paradigm
Knows the dark side
Knows the dark side
Posts: 8567
Joined: 2012-10-09, 19:37
Location: Skaro

Re: 28.0.0 won't run

Post by New Tobin Paradigm » 2018-08-28, 18:19

You mean Pale Moon 28.0.0.1 (the forth version slot is for out of band releases). There is no such thing as Pale Moon 28.0.1.. yet.
Is it that you have no idea where you are going or what you're supposed to be doing right now?
Or did you just assume when you saw that timer that something in this room is capable of turning it off?

Image

User avatar
MRCS4
Moonbather
Moonbather
Posts: 61
Joined: 2015-06-09, 23:36
Location: Pacific

Re: 28.0.0 won't run

Post by MRCS4 » 2018-08-28, 19:05

In my previous post about updating the Redistributable I had assumed Visual Studio 2017, but I see from the release notes that 2015 is being used. For those interested, here's the link to the latest version.

Microsoft Visual C++ 2015 Redistributable Update 3
https://www.microsoft.com/en-us/downloa ... x?id=53587
14.0.24212.0
8/18/2016
(patch KB2999226 included in release)
"If it ain't broke, don't fix it."
-- unknown

Locked