Why Pale Moon didnt support by Shopify?

Users and developers helping users with generic and technical Pale Moon issues on all operating systems.

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Fearmoon

Why Pale Moon didnt support by Shopify?

Unread post by Fearmoon » 2018-08-15, 10:34

Hi there! i'm working with Shopify long time and now, when im using Pale moon - Shopify said, that they didnt support this browser...
Is there any solutions for this? Its important for me to solve this problem. Thank you!
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Moonchild
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Re: Why Pale Moon didnt support by Shopify?

Unread post by Moonchild » 2018-08-15, 10:54

Please contact Shopify and let them know they are incorrectly detecting Pale Moon.
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Fearmoon

Re: Why Pale Moon didnt support by Shopify?

Unread post by Fearmoon » 2018-08-15, 11:15

They said, that they didn't support that kinda browsers and never heard about it. :?
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Night Wing
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Re: Why Pale Moon didnt support by Shopify?

Unread post by Night Wing » 2018-08-15, 11:27

Fearmoon wrote:They said, that they didn't support that kinda browsers and never heard about it. :?
Since windows Pale Moon was released publicly in late 2009, almost 9 years now, I find Shopify's comment saying they have never heard about Pale Moon very hard to believe. Seems Shopify is just pushing Chrome to take the easy way out.
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Sajadi
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Re: Why Pale Moon didnt support by Shopify?

Unread post by Sajadi » 2018-08-15, 15:21

You can try out an user agent override in about:config and using a recent Firefox user agent to see if this fix the issue

Can be done in about:config with:
Right click - new - string

Then filling inside the first field this:
general.useragent.override.shopify.com

And afterwards after pressing ok you enter in the second field this:
Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0
Last edited by Sajadi on 2018-08-15, 15:31, edited 1 time in total.
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