System Update Readiness Tool uninstalled PaleMoon

Users and developers helping users with technical Pale Moon issues (Windows and other non-Linux O.S.). Please direct questions about the Linux version to the appropriate Linux board.

Moderators: trava90, satrow

Forum rules
This board is for technical/usage questions and troubleshooting for the Pale Moon browser only. The main focus here is on Pale Moon on Windows. Please direct your questions for Linux, Android and Mac to the dedicated boards.
Technical issues and questions not related to the Pale Moon browser should be posted in "technical chat"
Please keep off-topic and general discussion out of this board, thank you!
al_5488
Hobby Astronomer
Hobby Astronomer
Posts: 22
Joined: Fri, 08 Sep 2017, 21:12

System Update Readiness Tool uninstalled PaleMoon

Unread postby al_5488 » Thu, 19 Jul 2018, 12:00

Hey all. I'm using windows 7 64 bit and yesterday i noticed that the microsoft security updates have been failing to install since last October. I can't remember for sure but I think I had to reinstall the whole OS at that time. I also noticed that the Turn Windows features on and off box is empty. The first suggestion the windows7 forum makes is to download and run the Security Update readiness hotfix, which I did last night and let the machine run all night. Updates still fail to install and the windows feature box is still empty but Pale Moon was uninstalled. I'm not sure if these issues are related or not? but I do know that you folks would like to know when a microsoft product uninstalls PaleMoon.
Last edited by al_5488 on Thu, 19 Jul 2018, 12:00, edited 1 time in total.
Going to- Linux Mint 19 Cinnamon (64-bit), Current- Windows 7 Home Premium Version ( 64 bit) 6.1.7601 Service Pack 1 Build 7601- HP Compaq dc7800p Small Form Factor- Intel(R) Core(TM)2 Duo CPU, E6750 @ 2.66GHz, 2667 Mhz, 2 Core(s), 2 Logical Processor(s)- BIOS Version/Date- Hewlett-Packard 786F1 v01.32, 7/21/11- SMBIOS Version- 2.5

User avatar
JoeyG
Fanatic
Fanatic
Posts: 213
Joined: Mon, 12 Jun 2017, 13:27
Location: How can you be in two places at once when you're not anywhere at all?

Re: System Update Readiness Tool uninstalled PaleMoon

Unread postby JoeyG » Thu, 19 Jul 2018, 12:10

Off-topic:
al_5488 wrote:... Updates still fail to install ...
Have you tried downloading the updates from the Windows Catalogue? (You'll have to look around and find the various KB numbers).

If you try this, just a tip: Before you install each and every update file you've downloaded, you have to make sure Windows Update is STOPPED in Local Services.
Bye-bye Firefox.
---------------------
Pale Moon x64 - 27.9.4 & 28.0.0b5 (unstable/portable - 2018-08-01) / Basilisk - 2018.07.18 x64 / Win7 SP-1 x64 (English) / Lenovo S20, Xeon X5670, 12gb RAM / NEC PA272W on Matrox C420 / NEC SpectraView 241 and PA241W on Matrox M9120. Also using MyPal on a WinXP machine. Thanks to the devs.

al_5488
Hobby Astronomer
Hobby Astronomer
Posts: 22
Joined: Fri, 08 Sep 2017, 21:12

Re: System Update Readiness Tool uninstalled PaleMoon

Unread postby al_5488 » Thu, 19 Jul 2018, 12:19

thanks, yeah I tried manually and they still failed. I trying to find out if my .NET is turned on. that's how I found the windows feature box on and off empty.
Going to- Linux Mint 19 Cinnamon (64-bit), Current- Windows 7 Home Premium Version ( 64 bit) 6.1.7601 Service Pack 1 Build 7601- HP Compaq dc7800p Small Form Factor- Intel(R) Core(TM)2 Duo CPU, E6750 @ 2.66GHz, 2667 Mhz, 2 Core(s), 2 Logical Processor(s)- BIOS Version/Date- Hewlett-Packard 786F1 v01.32, 7/21/11- SMBIOS Version- 2.5

User avatar
JoeyG
Fanatic
Fanatic
Posts: 213
Joined: Mon, 12 Jun 2017, 13:27
Location: How can you be in two places at once when you're not anywhere at all?

Re: System Update Readiness Tool uninstalled PaleMoon

Unread postby JoeyG » Thu, 19 Jul 2018, 12:29

al_5488 wrote:thanks, yeah I tried manually and they still failed. I trying to find out if my .NET is turned on. that's how I found the windows feature box on and off empty.
You're welcome. Sorry I can't be more helpful.
Bye-bye Firefox.
---------------------
Pale Moon x64 - 27.9.4 & 28.0.0b5 (unstable/portable - 2018-08-01) / Basilisk - 2018.07.18 x64 / Win7 SP-1 x64 (English) / Lenovo S20, Xeon X5670, 12gb RAM / NEC PA272W on Matrox C420 / NEC SpectraView 241 and PA241W on Matrox M9120. Also using MyPal on a WinXP machine. Thanks to the devs.

User avatar
Cassette
Fanatic
Fanatic
Posts: 112
Joined: Fri, 08 May 2015, 14:30
Location: Wichita, KS

Re: System Update Readiness Tool uninstalled PaleMoon

Unread postby Cassette » Thu, 19 Jul 2018, 13:52

I've had that very issue before and the fix is a little bit more involved. This page tells you what you have to do. It worked for me when I had that issue.
https://www.raymond.cc/blog/fix-blank-o ... aturesexe/

al_5488
Hobby Astronomer
Hobby Astronomer
Posts: 22
Joined: Fri, 08 Sep 2017, 21:12

Re: System Update Readiness Tool uninstalled PaleMoon

Unread postby al_5488 » Thu, 19 Jul 2018, 19:47

I got as far as changing the name of the software distribution file. Either I don't have one or the name has been changed already to something unrelated. Maybe Steve.
Going to- Linux Mint 19 Cinnamon (64-bit), Current- Windows 7 Home Premium Version ( 64 bit) 6.1.7601 Service Pack 1 Build 7601- HP Compaq dc7800p Small Form Factor- Intel(R) Core(TM)2 Duo CPU, E6750 @ 2.66GHz, 2667 Mhz, 2 Core(s), 2 Logical Processor(s)- BIOS Version/Date- Hewlett-Packard 786F1 v01.32, 7/21/11- SMBIOS Version- 2.5


Return to “General support”

Who is online

Users browsing this forum: lamlam, RJARRRPCGP, roytam1 and 11 guests