canva.com not working

Users and developers helping users with technical Pale Moon issues (Windows and other non-Linux O.S.). Please direct questions about the Linux version to the appropriate Linux board.

Moderators: trava90, satrow

Forum rules
This board is for technical/usage questions and troubleshooting for the Pale Moon browser only. The main focus here is on Pale Moon on Windows. Please direct your questions for Linux, Android and Mac to the dedicated boards.
Technical issues and questions not related to the Pale Moon browser should be posted in "technical chat"
Please keep off-topic and general discussion out of this board, thank you!
basil
Newbie
Newbie
Posts: 3
Joined: Wed, 21 Jun 2017, 15:17

canva.com not working

Unread postby basil » Wed, 27 Jun 2018, 14:23

Website just shows the unsupported message.

doofy
Lunatic
Lunatic
Posts: 344
Joined: Mon, 14 Aug 2017, 23:43

Re: canva.com not working

Unread postby doofy » Wed, 27 Jun 2018, 14:33

Looks fine here.

What build of PM you running?
What extensions?

You tried in safe mode?

User avatar
Night Wing
Knows the dark side
Knows the dark side
Posts: 3569
Joined: Mon, 03 Oct 2011, 10:19
Location: Texas, USA

Re: canva.com not working

Unread postby Night Wing » Wed, 27 Jun 2018, 15:01

basil wrote:Website just shows the unsupported message.


I get the same thing as you do uisng 64 bit linux Pale Moon (27.9.3). I suspect the site is using user agent sniffing.
Linux Mint 19 (Tara) Xfce 64 Bit (Default OS) with 64 Bit linux Pale Moon
Windows 7 SP1, 64 Bit (Backup OS) with 32 Bit windows Pale Moon

doofy
Lunatic
Lunatic
Posts: 344
Joined: Mon, 14 Aug 2017, 23:43

Re: canva.com not working

Unread postby doofy » Wed, 27 Jun 2018, 15:19

Night Wing wrote:I get the same thing as you do uisng 64 bit linux Pale Moon (27.9.3). I suspect the site is using user agent sniffing.

Aaah... I'd clicked around a bit with no proble, then hit the sign in box and got "unsupported".

This is 27.9.3 in "native" mode.

Switched U/A to FF60 and got a correct looking sign in page.

User avatar
sachinkhanna48
New to the forum
New to the forum
Posts: 2
Joined: Sat, 21 Jul 2018, 06:51

Re: canva.com not working

Unread postby sachinkhanna48 » Sat, 21 Jul 2018, 06:53

basil wrote:Website just shows the unsupported message.


encountering the same error

User avatar
sachinkhanna48
New to the forum
New to the forum
Posts: 2
Joined: Sat, 21 Jul 2018, 06:51

Re: canva.com not working

Unread postby sachinkhanna48 » Tue, 24 Jul 2018, 18:59

sachinkhanna48 wrote:
basil wrote:Website just shows the unsupported message.


encountering the same error


yes

User avatar
Night Wing
Knows the dark side
Knows the dark side
Posts: 3569
Joined: Mon, 03 Oct 2011, 10:19
Location: Texas, USA

Re: canva.com not working

Unread postby Night Wing » Tue, 24 Jul 2018, 19:30

sachinkhanna48 wrote:
encountering the same error


Since the problem is usually solved by changing the user agent in Pale Moon specifically for the site, did you change the user agent?
Linux Mint 19 (Tara) Xfce 64 Bit (Default OS) with 64 Bit linux Pale Moon
Windows 7 SP1, 64 Bit (Backup OS) with 32 Bit windows Pale Moon


Return to “General support”

Who is online

Users browsing this forum: No registered users and 13 guests