Tons of crashes

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Octopuss

Tons of crashes

Unread post by Octopuss » 2018-06-10, 10:45

I keep getting obscene amounts of crashes (out of the blue) today. I have no idea why.
This is what Eventlog says:

Code: Select all

Faulting application name: palemoon.exe, version: 27.9.2.6710, time stamp: 0x5afc6731
Faulting module name: mozjs.dll, version: 0.0.0.0, time stamp: 0x5afc67e8
Exception code: 0xc0000005
Fault offset: 0x00000000000e2c74
Faulting process id: 0x4a8
Faulting application start time: 0x01d400a6c58b59b1
Faulting application path: C:\Program Files\Pale Moon\palemoon.exe
Faulting module path: C:\Program Files\Pale Moon\mozjs.dll
Report Id: 34937401-6c9b-11e8-a97b-902b34ddceaf
What do I do? There's no way to troubleshoot this it seems :(
Are there any crashdumps I should post?
Last edited by Octopuss on 2018-06-10, 10:51, edited 3 times in total.
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Nigaikaze
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Re: Tons of crashes

Unread post by Nigaikaze » 2018-06-10, 13:22

Octopuss wrote:What do I do?
Per this post ...
viewtopic.php?f=3&t=49
Moonchild wrote:If you get application crashes, use AppCrashView to check the details of the app crash and post them
Nichi nichi kore ko jitsu = Every day is a good day.
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Re: Tons of crashes

Unread post by Moonchild » 2018-06-10, 20:33

Also, please post the actions leading to the crash(es).
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Octopuss

Re: Tons of crashes

Unread post by Octopuss » 2018-06-11, 06:50

It's really weird. For like two hours I had tons of crashes, and then it basically stopped and it's been fine since.
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Moonchild wrote:Also, please post the actions leading to the crash(es).
Nothing! It was completely random. Sometimes I wasn't even doing anything, just reading a page when PM simply crashed.

Oh, and I've downloaded Appcrashview, but it's not showing anything. I have no idea how to use it. Is it supposed to read stuff from Eventlog?
Last edited by Octopuss on 2018-06-11, 06:53, edited 1 time in total.
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Moonchild
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Re: Tons of crashes

Unread post by Moonchild » 2018-06-11, 08:29

If it's that random, I'd rather think you're having a hardware issue than anything related to the browser.
Last edited by Moonchild on 2018-06-11, 08:32, edited 1 time in total.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
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Octopuss

Re: Tons of crashes

Unread post by Octopuss » 2018-06-12, 09:37

No I don't. My PC is perfectly stable and it's only PM that crashes. Don't ask me, I don't know! I have plenty of tabs opened so I can't even tell which one could be the cause.
Last edited by Octopuss on 2018-06-12, 09:38, edited 1 time in total.
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Octopuss

Re: Tons of crashes

Unread post by Octopuss » 2018-06-12, 09:39

It has just crashed when I hit "back" after posting the last post!
This time Eventlog says

Code: Select all

Faulting application name: palemoon.exe, version: 27.9.2.6710, time stamp: 0x5afc6731
Faulting module name: xul.dll, version: 27.9.2.6710, time stamp: 0x5afc67f6
Exception code: 0xc0000005
Fault offset: 0x000000000036b40c
Faulting process id: 0x1668
Faulting application start time: 0x01d40230932c3a94
Faulting application path: C:\Program Files\Pale Moon\palemoon.exe
Faulting module path: C:\Program Files\Pale Moon\xul.dll
Report Id: 59ff1c5d-6e24-11e8-8653-902b34ddceaf
though.
Last edited by Octopuss on 2018-06-12, 09:39, edited 1 time in total.
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twigs
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Re: Tons of crashes

Unread post by twigs » 2018-06-12, 10:41

Not having the issue that Octopuss is having, but I just upgraded to 27.9.3 ... xul.dll is now at version 27.9.3.6735. Perhaps your xul.dll has gone corrupt somehow and upgrading to 27.9.3 will resolve the issue?
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Octopuss

Re: Tons of crashes

Unread post by Octopuss » 2018-06-12, 11:50

That was before I updated.
I guess there's no point in troubleshooting it since it's so random.
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back2themoon
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Re: Tons of crashes

Unread post by back2themoon » 2018-06-12, 16:21

Security software? Tried disabling/adding exclusions/uninstalling?
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Dunkan

Re: Tons of crashes

Unread post by Dunkan » 2018-06-14, 17:39

I'm having the same issue.
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