Users and developers helping users with generic and technical Pale Moon issues on all operating systems.
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This board is for technical/general usage questions and troubleshooting for the Pale Moon browser only.
Technical issues and questions not related to the Pale Moon browser should be posted in other boards!
Please keep off-topic and general discussion out of this board, thank you!
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graveller39
Unread post
by graveller39 » 2017-12-14, 15:16
tenseys wrote:Any other antimalware programs on computer?
I use Malwarebytes Anti-Malware, Anti-Exploit, Anti-Ransomeware - the last two are running all the time - could one of them be the culprit?
tenseys wrote:Is Windows defender disabled with eset running? (it should be).
Yes - Windows Defender is disabled.
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tenseys
Unread post
by tenseys » 2017-12-14, 15:17
Yes try disabling those last two (and malwarebytes antimalware if it uses real time protection ) and maybe restart and try it.
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graveller39
Unread post
by graveller39 » 2017-12-14, 15:33
Aha! You've got it tenseys!
It appears Malwarebytes Anti-Ransomware is the problem - its a beta program and I didn't realize ESET has ransomware protection too, so maybe I don't really need it. Very odd that my wife's laptop has the exact same version of Malwarebytes Anti-Ransomware and her PM prefs.js is saving just fine - maybe it behaves a bit differently on Win 7?
Anyway, I do believe we've fixed this annoyance - many thanks to all who helped - and a Merry Christmas too!
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tenseys
Unread post
by tenseys » 2017-12-14, 15:46
graveller39 wrote:Aha! You've got it tenseys!
It appears Malwarebytes Anti-Ransomware is the problem - its a beta program and I didn't realize ESET has ransomware protection too, so maybe I don't really need it. Very odd that my wife's laptop has the exact same version of Malwarebytes Anti-Ransomware and her PM prefs.js is saving just fine - maybe it behaves a bit differently on Win 7?
Anyway, I do believe we've fixed this annoyance - many thanks to all who helped - and a Merry Christmas too!
Great! Glad you got it fixed. Yeah I don't think you need both of them running in terms of ransomware protection (maybe they could conflict? don't know). You are probably good to go with just letting eset handle all antivirus/antimalware/ransomware+ duties and keeping MBAM on the side, realtime protection disabled, for occasional on demand double check scans. Regarding the other computer...different OS, different configurations etc... Merry Christmas to you too!
Last edited by tenseys on 2017-12-14, 17:42, edited 4 times in total.
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LAR Grizzly
- Lunatic
- Posts: 358
- Joined: 2017-08-11, 16:49
- Location: Upstate Ohio, USA
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Contact:
Unread post
by LAR Grizzly » 2017-12-14, 17:29
"Well, Jane, it just goes to show you, it's always something..."
--
Roseanne RoseannadannaWin7 Pro SP1 64 Bit
Comodo Internet Security
Pale Moon 33.1.0, Epyrus Mail 2.1.2, Firefox 115.10.0esr, Thunderbird 115.10.1, and SeaMonkey 2.53.18.2
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tenseys
Unread post
by tenseys » 2017-12-14, 18:01
I think you can add exceptions to MB Anti-Ransomware to possibly stop it from messing with PM but then perhaps it won't scan PM for Ransomware issues. Maybe its some other issue with it though. Windows Defender doesn't let me install it - states it conflicts. But again, I think you should be fine with eset solo.
Don't forget to reenable HIPS in eset if you haven't done so yet.
Last edited by tenseys on 2017-12-14, 18:06, edited 1 time in total.
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graveller39
Unread post
by graveller39 » 2017-12-14, 18:06
tenseys wrote:I think you can add exceptions to MB Anti-Ransomware to possibly stop it from messing with PM
Yes, I added the prefs.js file to the Exclusions list - I think that'll do it, although I may just remove MB Anti-Ransomware altogether.
tenseys wrote:Don't forget to reenable HIPS in eset if you haven't done so yet.
Thanks, I've done that too.
