New Computer Windows 10 STD install, FREQUENT crashes

Users and developers helping users with generic and technical Pale Moon issues on all operating systems.

Moderator: trava90

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This board is for technical/general usage questions and troubleshooting for the Pale Moon browser only.
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Pawpcorn

New Computer Windows 10 STD install, FREQUENT crashes

Unread post by Pawpcorn » 2017-09-13, 15:45

Hi, rather than piggyback on the "it just... dies" thread, thought I'd start my own, new one, for ease of troubleshooting and addressing, hopefully!!

Like the subject says NEW system, VERY VERY Stable version of 32 bit Windows 10, ALL legit and above board. ONLY Windows Defender installed, no Virus/Security protection....yet.

TWELVE PaleMoon crashes, in 4 days, looks like 4 different types of crashes [ALL 4 types LISTED BELOW}since installing the AppCrashView software, as you requested:

Hope you can help, since I'm a devoted PaleMoon Enthusiest, (from my Windows7 PC), but I have to be honest, I've transfered my bookmarks over to Chrome, and HAVING to start using Chrome more and more... since it never crashes.

First: from your Pale Moon Troubleshooting Information, as requested:
=========================================================================================================================================================================================================
Application Basics
------------------

Name: Pale Moon
Version: 27.4.2
Build ID: 20170821174052
Update Channel: default
User Agent: Mozilla/5.0 (Windows NT 10.0; rv:45.9) Gecko/20100101 Goanna/3.2 Firefox/45.9 PaleMoon/27.4.2
OS: Windows_NT 10.0
Multiprocess Windows: 0/3 (default: false)
Safe Mode: false

Extensions
----------

Graphics
--------

Adapter Description: NVIDIA GeForce GT 720
Adapter Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nvae.inf_x86_6d7fc153618ff109\nvldumd,C:\WINDOWS\System32\DriverStore\FileRepository\nvae.inf_x86_6d7fc153618ff109\nvldumd,C:\WINDOWS\System32\DriverStore\FileRepository\nvae.inf_x86_6d7fc153618ff109\nvldumd,C:\WINDOWS\System32\DriverStore\FileRepository\nvae.inf_x86_6d7fc153618ff109\nvldumd
Adapter RAM: 2048
Device ID: 0x1288
Direct2D Enabled: true
DirectWrite Enabled: true (10.0.15063.413)
Driver Date: 6-18-2017
Driver Version: 22.21.13.8264
GPU #2 Active: false
GPU Accelerated Windows: 3/3 Direct3D 11 (OMTC)
Subsys ID: 326b174b
Vendor ID: 0x10de
WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 720 Direct3D11 vs_5_0 ps_5_0)
windowLayerManagerRemote: true
AzureCanvasBackend: direct2d 1.1
AzureContentBackend: direct2d 1.1
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0

Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.download.importedFromSqlite: true
browser.places.smartBookmarksVersion: 4
browser.search.context.loadInBackground: false
browser.search.useDBForOrder: true
browser.startup.homepage: https://www.gaytorrent.ru/moderators.php
browser.startup.homepage_override.buildID: 20170821174052
browser.startup.homepage_override.mstone: 3.2.2
browser.tabs.insertRelatedAfterCurrent: true
dom.ipc.plugins.flash.disable-protected-mode: true
extensions.lastAppVersion: 27.4.2
font.internaluseonly.changed: true
font.name.serif.x-western: Arial
font.size.fixed.x-western: 16
gfx.direct3d.last_used_feature_level_idx: 0
image.http.accept: image/webp,image/jxr,image/png,image/*;q=0.8,*/*;q=0.5
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1505292400
places.history.expiration.transient_current_max_pages: 76411
plugin.importedState: true
privacy.sanitize.migrateFx3Prefs: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1504401363

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.15
Version in use: 4.15

NSS
Expected minimum version: 3.31.1
Version in use: 3.31.1

NSSSMIME
Expected minimum version: 3.31.1
Version in use: 3.31.1

NSSSSL
Expected minimum version: 3.31.1
Version in use: 3.31.1

NSSUTIL
Expected minimum version: 3.31.1
Version in use: 3.31.1

Experimental Features
---------------------
=================================================================================================================================================================================================
Now the AppCrashView... eliminating duplicates
#1: palemoon.exe Stopped responding and was closed 9/13/2017 10:53:37 AM All Users C:\Program Files\Pale Moon\palemoon.exe 25,692 C:\Users\All Users\Microsoft\Windows\WER\ReportArchive\AppHang_palemoon.exe_bac690389fdd783f91ef325abac84e59877ace_3d013649_0bd2475f\Report.wer
Version=1
EventType=AppHangXProcB1
EventTime=131497484173081895
ReportType=3
Consent=1
UploadTime=131497484294933095
ReportStatus=268435456
ReportIdentifier=13fab8e4-7ee4-42f8-afb4-05b6c46f27f3
IntegratorReportIdentifier=8fdc7ad8-9db9-4a0f-b2ab-df6577e4378f
Wow64Host=332
NsAppName=palemoon.exe
AppSessionGuid=00002034-0001-000b-b016-ed928a2bd301
TargetAppId=W:00066745f0881faed075f39e3c29d8c2d23100000000!0000d7f785e2869f6be49b94d82c5764109e3d8bda5f!palemoon.exe
TargetAppVer=2017//08//21:18:05:47!63635!palemoon.exe
BootId=4294967295
TargetAsId=2435
Response.BucketId=40630c8f0666c4f07713f4ca40513d9a
Response.BucketTable=5
Response.LegacyBucketId=50
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=palemoon.exe
Sig[1].Name=Application Version
Sig[1].Value=27.4.2.6442
Sig[2].Name=Application Timestamp
Sig[2].Value=599b20fb
Sig[3].Name=Hang Signature
Sig[3].Value=46b6
Sig[4].Name=Hang Type
Sig[4].Value=134217856
Sig[5].Name=Waiting on Application Name
Sig[5].Value=spoolsv.exe
Sig[6].Name=Waiting on Application Version
Sig[6].Value=0.0.0.0
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.15063.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Hang Signature 1
DynamicSig[22].Value=46b68a411d93812a73475e774a6982f4
DynamicSig[23].Name=Additional Hang Signature 2
DynamicSig[23].Value=9360
DynamicSig[24].Name=Additional Hang Signature 3
DynamicSig[24].Value=9360b9a0b7fa5c425f8c3b4f156e40a1
DynamicSig[25].Name=Additional Hang Signature 4
DynamicSig[25].Value=46b6
DynamicSig[26].Name=Additional Hang Signature 5
DynamicSig[26].Value=46b68a411d93812a73475e774a6982f4
DynamicSig[27].Name=Additional Hang Signature 6
DynamicSig[27].Value=9360
DynamicSig[28].Name=Additional Hang Signature 7
DynamicSig[28].Value=9360b9a0b7fa5c425f8c3b4f156e40a1
UI[3]=Pale Moon web browser is not responding
UI[4]=If you close the program, you might lose information.
UI[5]=Close the program
UI[6]=Close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Pale Moon\palemoon.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\USER32.dll
LoadedModule[5]=C:\WINDOWS\System32\win32u.dll
LoadedModule[6]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[7]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[8]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[9]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[10]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[11]=C:\Program Files\Pale Moon\mozglue.dll
LoadedModule[12]=C:\Program Files\Pale Moon\MSVCP120.dll
LoadedModule[13]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[14]=C:\Program Files\Pale Moon\MSVCR120.dll
LoadedModule[15]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[16]=C:\Program Files\Pale Moon\nss3.dll
LoadedModule[17]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[18]=C:\WINDOWS\System32\sechost.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[20]=C:\WINDOWS\SYSTEM32\WSOCK32.dll
LoadedModule[21]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[22]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[24]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[25]=C:\Program Files\Pale Moon\mozjs.dll
LoadedModule[26]=C:\WINDOWS\System32\PSAPI.DLL
LoadedModule[27]=C:\Program Files\Pale Moon\icuuc58.dll
LoadedModule[28]=C:\Program Files\Pale Moon\icuin58.dll
LoadedModule[29]=C:\Program Files\Pale Moon\icudt58.dll
LoadedModule[30]=C:\Program Files\Pale Moon\mozalloc.dll
LoadedModule[31]=C:\Program Files\Pale Moon\gkmedias.dll
LoadedModule[32]=C:\WINDOWS\System32\ole32.dll
LoadedModule[33]=C:\WINDOWS\System32\combase.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\USP10.dll
LoadedModule[35]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[36]=C:\WINDOWS\SYSTEM32\MSIMG32.dll
LoadedModule[37]=C:\Program Files\Pale Moon\xul.dll
LoadedModule[38]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[39]=C:\WINDOWS\System32\shcore.dll
LoadedModule[40]=C:\WINDOWS\SYSTEM32\NETAPI32.dll
LoadedModule[41]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[42]=C:\WINDOWS\System32\shlwapi.dll
LoadedModule[43]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[44]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[45]=C:\WINDOWS\System32\profapi.dll
LoadedModule[46]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[47]=C:\WINDOWS\System32\WINTRUST.dll
LoadedModule[48]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[49]=C:\WINDOWS\System32\MSASN1.dll
LoadedModule[50]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[51]=C:\WINDOWS\SYSTEM32\UxTheme.dll
LoadedModule[52]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[53]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll
LoadedModule[54]=C:\Program Files\Pale Moon\VCOMP120.DLL
LoadedModule[55]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\SAMCLI.DLL
LoadedModule[57]=C:\WINDOWS\SYSTEM32\NETUTILS.DLL
LoadedModule[58]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\dwrite.dll
LoadedModule[60]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[61]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[62]=C:\WINDOWS\system32\propsys.dll
LoadedModule[63]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[64]=C:\WINDOWS\System32\NSI.dll
LoadedModule[65]=C:\WINDOWS\SYSTEM32\Dnsapi.dll
LoadedModule[66]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[67]=C:\Program Files\Pale Moon\browser\components\browsercomps.dll
LoadedModule[68]=C:\WINDOWS\System32\CRYPTBASE.DLL
LoadedModule[69]=C:\WINDOWS\system32\napinsp.dll
LoadedModule[70]=C:\WINDOWS\system32\pnrpnsp.dll
LoadedModule[71]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[72]=C:\WINDOWS\System32\winrnr.dll
LoadedModule[73]=C:\WINDOWS\System32\wshbth.dll
LoadedModule[74]=C:\WINDOWS\SYSTEM32\WINSTA.dll
LoadedModule[75]=C:\WINDOWS\system32\dataexchange.dll
LoadedModule[76]=C:\WINDOWS\system32\d3d11.dll
LoadedModule[77]=C:\WINDOWS\system32\dcomp.dll
LoadedModule[78]=C:\WINDOWS\system32\dxgi.dll
LoadedModule[79]=C:\WINDOWS\system32\twinapi.appcore.dll
LoadedModule[80]=C:\WINDOWS\system32\bcrypt.dll
LoadedModule[81]=C:\WINDOWS\System32\TextInputFramework.dll
LoadedModule[82]=C:\WINDOWS\System32\CoreUIComponents.dll
LoadedModule[83]=C:\WINDOWS\System32\CoreMessaging.dll
LoadedModule[84]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[85]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[86]=C:\WINDOWS\SYSTEM32\usermgrcli.dll
LoadedModule[87]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[88]=C:\WINDOWS\System32\DEVOBJ.dll
LoadedModule[89]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[90]=C:\WINDOWS\SYSTEM32\AVRT.dll
LoadedModule[91]=C:\WINDOWS\System32\DriverStore\FileRepository\nvae.inf_x86_6d7fc153618ff109\nvldumd.dll
LoadedModule[92]=C:\WINDOWS\System32\imagehlp.dll
LoadedModule[93]=C:\WINDOWS\System32\CRYPTSP.dll
LoadedModule[94]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[95]=C:\WINDOWS\System32\DriverStore\FileRepository\nvae.inf_x86_6d7fc153618ff109\nvwgf2um.dll
LoadedModule[96]=C:\WINDOWS\SYSTEM32\d2d1.dll
LoadedModule[97]=C:\WINDOWS\SYSTEM32\XmlLite.dll
LoadedModule[98]=C:\WINDOWS\system32\d3d10_1.dll
LoadedModule[99]=C:\WINDOWS\SYSTEM32\d3d10_1core.dll
LoadedModule[100]=C:\WINDOWS\SYSTEM32\mscms.dll
LoadedModule[101]=C:\WINDOWS\SYSTEM32\msiltcfg.dll
LoadedModule[102]=C:\WINDOWS\SYSTEM32\msi.dll
LoadedModule[103]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_583b8639f462029f\Comctl32.dll
LoadedModule[104]=C:\WINDOWS\system32\SFC.DLL
LoadedModule[105]=C:\WINDOWS\SYSTEM32\sfc_os.DLL
LoadedModule[106]=C:\Program Files\Pale Moon\softokn3.dll
LoadedModule[107]=C:\Program Files\Pale Moon\nssdbm3.dll
LoadedModule[108]=C:\Program Files\Pale Moon\freebl3.dll
LoadedModule[109]=C:\Program Files\Pale Moon\nssckbi.dll
LoadedModule[110]=C:\WINDOWS\SYSTEM32\WININET.dll
LoadedModule[111]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[112]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[113]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
LoadedModule[114]=C:\WINDOWS\SYSTEM32\winhttp.dll
LoadedModule[115]=C:\WINDOWS\system32\explorerframe.dll
LoadedModule[116]=C:\Windows\System32\rasadhlp.dll
LoadedModule[117]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[118]=C:\WINDOWS\SYSTEM32\icm32.dll
LoadedModule[119]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[120]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
LoadedModule[121]=C:\Windows\System32\appresolver.dll
LoadedModule[122]=C:\Windows\System32\Bcp47Langs.dll
LoadedModule[123]=C:\Windows\System32\MrmCoreR.dll
LoadedModule[124]=C:\Windows\System32\elscore.dll
LoadedModule[125]=C:\Windows\System32\SLC.dll
LoadedModule[126]=C:\Windows\System32\urlmon.dll
LoadedModule[127]=C:\Windows\System32\sppc.dll
LoadedModule[128]=C:\WINDOWS\System32\LINKINFO.dll
LoadedModule[129]=C:\WINDOWS\System32\ntshrui.dll
LoadedModule[130]=C:\WINDOWS\System32\srvcli.dll
LoadedModule[131]=C:\WINDOWS\SYSTEM32\cscapi.dll
LoadedModule[132]=C:\WINDOWS\SYSTEM32\policymanager.dll
LoadedModule[133]=C:\WINDOWS\System32\msvcp110_win.dll
LoadedModule[134]=C:\WINDOWS\system32\mfplat.dll
LoadedModule[135]=C:\WINDOWS\SYSTEM32\RTWorkQ.DLL
LoadedModule[136]=C:\WINDOWS\system32\mfreadwrite.dll
LoadedModule[137]=C:\WINDOWS\system32\mf.dll
LoadedModule[138]=C:\WINDOWS\system32\dxva2.dll
LoadedModule[139]=C:\WINDOWS\SYSTEM32\CompPkgSup.DLL
LoadedModule[140]=C:\WINDOWS\SYSTEM32\edputil.dll
LoadedModule[141]=C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
LoadedModule[142]=C:\Windows\System32\thumbcache.dll
LoadedModule[143]=C:\WINDOWS\System32\coml2.dll
LoadedModule[144]=C:\WINDOWS\SYSTEM32\msiso.dll
LoadedModule[145]=C:\WINDOWS\SYSTEM32\shdocvw.dll
LoadedModule[146]=C:\WINDOWS\SYSTEM32\pcacli.dll
LoadedModule[147]=C:\WINDOWS\System32\MPR.dll
LoadedModule[148]=C:\WINDOWS\System32\DEVRTL.dll
LoadedModule[149]=C:\Windows\System32\MSAudDecMFT.dll
LoadedModule[150]=C:\Windows\System32\mfperfhelper.dll
LoadedModule[151]=C:\WINDOWS\SYSTEM32\d3d9.dll
LoadedModule[152]=C:\WINDOWS\System32\DriverStore\FileRepository\nvae.inf_x86_6d7fc153618ff109\nvd3dum.dll
LoadedModule[153]=C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPI.dll
LoadedModule[154]=C:\WINDOWS\SYSTEM32\MFCORE.DLL
LoadedModule[155]=C:\WINDOWS\SYSTEM32\ksuser.dll
LoadedModule[156]=C:\WINDOWS\System32\comdlg32.dll
LoadedModule[157]=C:\WINDOWS\system32\DUI70.dll
LoadedModule[158]=C:\WINDOWS\system32\DUser.dll
LoadedModule[159]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[160]=C:\WINDOWS\system32\OLEACC.dll
LoadedModule[161]=C:\Windows\System32\uiautomationcore.dll
LoadedModule[162]=C:\WINDOWS\SYSTEM32\sxs.dll
LoadedModule[163]=C:\WINDOWS\SYSTEM32\atlthunk.dll
LoadedModule[164]=C:\WINDOWS\System32\StructuredQuery.dll
LoadedModule[165]=C:\WINDOWS\system32\Windows.Storage.Search.dll
LoadedModule[166]=C:\Windows\System32\OneCoreUAPCommonProxyStub.dll
LoadedModule[167]=C:\WINDOWS\System32\drprov.dll
LoadedModule[168]=C:\WINDOWS\System32\ntlanman.dll
LoadedModule[169]=C:\WINDOWS\System32\davclnt.dll
LoadedModule[170]=C:\WINDOWS\System32\DAVHLPR.dll
LoadedModule[171]=C:\WINDOWS\System32\wkscli.dll
LoadedModule[172]=C:\WINDOWS\SYSTEM32\apphelp.dll
LoadedModule[173]=C:\Windows\System32\dlnashext.dll
LoadedModule[174]=C:\Windows\System32\DevDispItemProvider.dll
LoadedModule[175]=C:\Windows\System32\twinapi.dll
LoadedModule[176]=C:\Users\OnSit\AppData\Local\Microsoft\OneDrive\17.3.6966.0824\FileSyncShell.dll
LoadedModule[177]=C:\Windows\System32\EhStorShell.dll
LoadedModule[178]=C:\WINDOWS\system32\mssprxy.dll
LoadedModule[179]=C:\WINDOWS\system32\NetworkExplorer.dll
LoadedModule[180]=C:\WINDOWS\system32\zipfldr.dll
LoadedModule[181]=C:\WINDOWS\SYSTEM32\Secur32.dll
LoadedModule[182]=C:\WINDOWS\SYSTEM32\MLANG.dll
LoadedModule[183]=C:\Windows\System32\msmpeg2vdec.dll
LoadedModule[184]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
LoadedModule[185]=C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\CNAB8MUI.DLL
LoadedModule[186]=C:\WINDOWS\System32\netprofm.dll
LoadedModule[187]=C:\WINDOWS\System32\npmproxy.dll
LoadedModule[188]=C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\CNAB8M.DLL
LoadedModule[189]=C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\CNAB8809.DLL
LoadedModule[190]=C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\CNAP2SMK.DLL
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped responding and was closed
ConsentKey=AppHangXProcB1
AppName=Pale Moon web browser
AppPath=C:\Program Files\Pale Moon\palemoon.exe
ReportDescription=A problem caused this program to stop interacting with Windows.
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=F6EE03C6064E50C23848CDAA81DE9F93
MetadataHash=-253381667
=====================================================================================================================================================================================
#2: Happened 6 times, look the same:
plugin-container.exe Stopped working 9/9/2017 6:29:53 PM All Users 0x80000003 0x000010bc mozalloc.dll 27.4.2.6442 C:\Program Files\Pale Moon\plugin-container.exe 14,688 C:\Users\All Users\Microsoft\Windows\WER\ReportArchive\AppCrash_plugin-container_4ae3331fb55b7e2ff56a31ca58f632bbcca9d7_cd45f080_0a1cca64\Report.wer
Version=1
EventType=APPCRASH
EventTime=131494301939672179
ReportType=2
Consent=1
UploadTime=131494301962910325
ReportStatus=268435456
ReportIdentifier=171a50d3-c04f-478c-a781-2f9ee1770ef5
IntegratorReportIdentifier=8e1cf7be-a97a-4529-af9e-59e218e08486
Wow64Host=332
NsAppName=plugin-container.exe
AppSessionGuid=0000026c-0001-000a-e8ed-617e3629d301
TargetAppId=W:00063549281fabff195c89171ad11452c87100000000!0000fb1aa9214f062a2f41d1c8cb2919c5f32e869b9a!plugin-container.exe
TargetAppVer=2017//08//21:18:08:31!5a28!plugin-container.exe
BootId=4294967295
TargetAsId=1060
Response.BucketId=6cfa73c25c05520d0239a98c09ecb39c
Response.BucketTable=1
Response.LegacyBucketId=109099563359
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=plugin-container.exe
Sig[1].Name=Application Version
Sig[1].Value=27.4.2.6442
Sig[2].Name=Application Timestamp
Sig[2].Value=599b219f
Sig[3].Name=Fault Module Name
Sig[3].Value=mozalloc.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=27.4.2.6442
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=599b20d0
Sig[6].Name=Exception Code
Sig[6].Value=80000003
Sig[7].Name=Exception Offset
Sig[7].Value=000010bc
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.15063.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=2beb
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=fff3
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=fff3cd4fa32c98a8959eebe3bcff177a
UI[2]=C:\Program Files\Pale Moon\plugin-container.exe
UI[3]=Plugin Container for PaleMoon has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Pale Moon\plugin-container.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\Program Files\Pale Moon\mozalloc.dll
LoadedModule[5]=C:\Program Files\Pale Moon\nss3.dll
LoadedModule[6]=C:\Program Files\Pale Moon\xul.dll
LoadedModule[7]=C:\Program Files\Pale Moon\MSVCP120.dll
LoadedModule[8]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[9]=C:\WINDOWS\System32\USER32.dll
LoadedModule[10]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[11]=C:\WINDOWS\System32\win32u.dll
LoadedModule[12]=C:\Program Files\Pale Moon\mozglue.dll
LoadedModule[13]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[14]=C:\WINDOWS\System32\sechost.dll
LoadedModule[15]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[16]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[17]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[18]=C:\Program Files\Pale Moon\mozjs.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\WSOCK32.dll
LoadedModule[20]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[21]=C:\WINDOWS\System32\PSAPI.DLL
LoadedModule[22]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[23]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[24]=C:\Program Files\Pale Moon\icuin58.dll
LoadedModule[25]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[26]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[27]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[28]=C:\WINDOWS\System32\shcore.dll
LoadedModule[29]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[30]=C:\WINDOWS\System32\combase.dll
LoadedModule[31]=C:\Program Files\Pale Moon\icuuc58.dll
LoadedModule[32]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[33]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[34]=C:\WINDOWS\System32\shlwapi.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\NETAPI32.dll
LoadedModule[36]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[37]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[38]=C:\WINDOWS\System32\profapi.dll
LoadedModule[39]=C:\WINDOWS\System32\ole32.dll
LoadedModule[40]=C:\WINDOWS\System32\IMM32.dll
LoadedModule[41]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[42]=C:\WINDOWS\System32\WINTRUST.dll
LoadedModule[43]=C:\WINDOWS\System32\MSASN1.dll
LoadedModule[44]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\MSIMG32.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[47]=C:\WINDOWS\SYSTEM32\UxTheme.dll
LoadedModule[48]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[49]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\USP10.dll
LoadedModule[51]=C:\Program Files\Pale Moon\VCOMP120.DLL
LoadedModule[52]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[53]=C:\Program Files\Pale Moon\MSVCR120.dll
LoadedModule[54]=C:\Program Files\Pale Moon\gkmedias.dll
LoadedModule[55]=C:\Program Files\Pale Moon\icudt58.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\SAMCLI.DLL
LoadedModule[57]=C:\WINDOWS\SYSTEM32\NETUTILS.DLL
LoadedModule[58]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[59]=C:\WINDOWS\system32\Macromed\Flash\NPSWF32_26_0_0_151.dll
LoadedModule[60]=C:\WINDOWS\System32\COMDLG32.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\WININET.dll
LoadedModule[62]=C:\WINDOWS\SYSTEM32\urlmon.dll
LoadedModule[63]=C:\WINDOWS\SYSTEM32\DSOUND.dll
LoadedModule[64]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_583b8639f462029f\COMCTL32.dll
LoadedModule[65]=C:\WINDOWS\SYSTEM32\mscms.dll
LoadedModule[66]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
LoadedModule[67]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[68]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[69]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
LoadedModule[70]=C:\WINDOWS\system32\dinput8.dll
LoadedModule[71]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[72]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[73]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[74]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[75]=C:\WINDOWS\System32\DEVOBJ.dll
LoadedModule[76]=C:\WINDOWS\System32\PROPSYS.dll
LoadedModule[77]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[78]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[79]=C:\WINDOWS\SYSTEM32\AVRT.dll
LoadedModule[80]=C:\Windows\System32\Windows.UI.dll
LoadedModule[81]=C:\Windows\System32\TextInputFramework.dll
LoadedModule[82]=C:\Windows\System32\CoreUIComponents.dll
LoadedModule[83]=C:\Windows\System32\CoreMessaging.dll
LoadedModule[84]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[85]=C:\WINDOWS\SYSTEM32\usermgrcli.dll
LoadedModule[86]=C:\WINDOWS\system32\mlang.dll
LoadedModule[87]=C:\WINDOWS\SYSTEM32\SSPICLI.DLL
LoadedModule[88]=C:\WINDOWS\system32\schannel.DLL
LoadedModule[89]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[90]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[91]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[92]=C:\WINDOWS\System32\NSI.dll
LoadedModule[93]=C:\Windows\System32\rasadhlp.dll
LoadedModule[94]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[95]=C:\WINDOWS\SYSTEM32\icm32.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Plugin Container for PaleMoon
AppPath=C:\Program Files\Pale Moon\plugin-container.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=971DE14345F7315B0A302B77582ABEA2
MetadataHash=-369604223
===============================================================================================================================================================================
#3: Happened 3 times; look similar
palemoon.exe Stopped working 9/10/2017 12:07:41 PM All Users 0x80000003 0x0004e900 xul.dll 27.4.2.6442 C:\Program Files\Pale Moon\palemoon.exe 20,556 C:\Users\All Users\Microsoft\Windows\WER\ReportArchive\AppCrash_palemoon.exe_f1372e9f3c4b18609e4ff754de29934cb0cf511e_3d013649_1556e498\Report.wer
Version=1
EventType=APPCRASH
EventTime=131494936616572804
ReportType=2
Consent=1
UploadTime=131494936634974716
ReportStatus=268435456
ReportIdentifier=3279f3a7-9142-464c-b51a-88eed2a6853d
IntegratorReportIdentifier=7325c2bd-ad3d-4bdc-b51b-1a70f3d67900
Wow64Host=332
NsAppName=palemoon.exe
AppSessionGuid=00002048-0001-000b-4837-3353ef29d301
TargetAppId=W:00066745f0881faed075f39e3c29d8c2d23100000000!0000d7f785e2869f6be49b94d82c5764109e3d8bda5f!palemoon.exe
TargetAppVer=2017//08//21:18:05:47!63635!palemoon.exe
BootId=4294967295
TargetAsId=772
Response.BucketId=b06d3dee2c74e9ec38723b76b855f07c
Response.BucketTable=1
Response.LegacyBucketId=109100342154
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=palemoon.exe
Sig[1].Name=Application Version
Sig[1].Value=27.4.2.6442
Sig[2].Name=Application Timestamp
Sig[2].Value=599b20fb
Sig[3].Name=Fault Module Name
Sig[3].Value=xul.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=27.4.2.6442
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=599b2184
Sig[6].Name=Exception Code
Sig[6].Value=80000003
Sig[7].Name=Exception Offset
Sig[7].Value=0004e900
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.15063.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=2beb
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=fff3
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=fff3cd4fa32c98a8959eebe3bcff177a
UI[2]=C:\Program Files\Pale Moon\palemoon.exe
UI[3]=Pale Moon web browser has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Pale Moon\palemoon.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\USER32.dll
LoadedModule[5]=C:\WINDOWS\System32\win32u.dll
LoadedModule[6]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[7]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[8]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[9]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[10]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[11]=C:\Program Files\Pale Moon\mozglue.dll
LoadedModule[12]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[13]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[14]=C:\Program Files\Pale Moon\MSVCR120.dll
LoadedModule[15]=C:\Program Files\Pale Moon\MSVCP120.dll
LoadedModule[16]=C:\Program Files\Pale Moon\nss3.dll
LoadedModule[17]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[18]=C:\WINDOWS\System32\sechost.dll
LoadedModule[19]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[20]=C:\WINDOWS\SYSTEM32\WSOCK32.dll
LoadedModule[21]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[22]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\winmmbase.dll
LoadedModule[24]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[25]=C:\Program Files\Pale Moon\mozjs.dll
LoadedModule[26]=C:\WINDOWS\System32\PSAPI.DLL
LoadedModule[27]=C:\Program Files\Pale Moon\icuin58.dll
LoadedModule[28]=C:\Program Files\Pale Moon\icuuc58.dll
LoadedModule[29]=C:\Program Files\Pale Moon\icudt58.dll
LoadedModule[30]=C:\Program Files\Pale Moon\mozalloc.dll
LoadedModule[31]=C:\Program Files\Pale Moon\gkmedias.dll
LoadedModule[32]=C:\WINDOWS\System32\ole32.dll
LoadedModule[33]=C:\WINDOWS\System32\combase.dll
LoadedModule[34]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\USP10.dll
LoadedModule[36]=C:\WINDOWS\SYSTEM32\MSIMG32.dll
LoadedModule[37]=C:\Program Files\Pale Moon\xul.dll
LoadedModule[38]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[39]=C:\WINDOWS\System32\shcore.dll
LoadedModule[40]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\NETAPI32.dll
LoadedModule[42]=C:\WINDOWS\System32\shlwapi.dll
LoadedModule[43]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[44]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[45]=C:\WINDOWS\System32\profapi.dll
LoadedModule[46]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[47]=C:\WINDOWS\System32\WINTRUST.dll
LoadedModule[48]=C:\WINDOWS\System32\MSASN1.dll
LoadedModule[49]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[51]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[52]=C:\WINDOWS\SYSTEM32\UxTheme.dll
LoadedModule[53]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll
LoadedModule[54]=C:\Program Files\Pale Moon\VCOMP120.DLL
LoadedModule[55]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\SAMCLI.DLL
LoadedModule[57]=C:\WINDOWS\SYSTEM32\NETUTILS.DLL
LoadedModule[58]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\dwrite.dll
LoadedModule[60]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[61]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[62]=C:\WINDOWS\system32\propsys.dll
LoadedModule[63]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[64]=C:\WINDOWS\System32\NSI.dll
LoadedModule[65]=C:\WINDOWS\SYSTEM32\Dnsapi.dll
LoadedModule[66]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[67]=C:\Program Files\Pale Moon\browser\components\browsercomps.dll
LoadedModule[68]=C:\WINDOWS\System32\CRYPTBASE.DLL
LoadedModule[69]=C:\WINDOWS\system32\napinsp.dll
LoadedModule[70]=C:\WINDOWS\system32\pnrpnsp.dll
LoadedModule[71]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[72]=C:\WINDOWS\System32\winrnr.dll
LoadedModule[73]=C:\WINDOWS\System32\wshbth.dll
LoadedModule[74]=C:\WINDOWS\SYSTEM32\WINSTA.dll
LoadedModule[75]=C:\WINDOWS\system32\dataexchange.dll
LoadedModule[76]=C:\WINDOWS\system32\d3d11.dll
LoadedModule[77]=C:\WINDOWS\system32\dcomp.dll
LoadedModule[78]=C:\WINDOWS\system32\dxgi.dll
LoadedModule[79]=C:\WINDOWS\system32\twinapi.appcore.dll
LoadedModule[80]=C:\WINDOWS\system32\bcrypt.dll
LoadedModule[81]=C:\WINDOWS\System32\TextInputFramework.dll
LoadedModule[82]=C:\WINDOWS\System32\CoreUIComponents.dll
LoadedModule[83]=C:\WINDOWS\System32\CoreMessaging.dll
LoadedModule[84]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[85]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[86]=C:\WINDOWS\SYSTEM32\usermgrcli.dll
LoadedModule[87]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[88]=C:\WINDOWS\System32\DEVOBJ.dll
LoadedModule[89]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[90]=C:\WINDOWS\SYSTEM32\AVRT.dll
LoadedModule[91]=C:\Windows\System32\Windows.UI.dll
LoadedModule[92]=C:\WINDOWS\System32\DriverStore\FileRepository\nvae.inf_x86_6d7fc153618ff109\nvldumd.dll
LoadedModule[93]=C:\WINDOWS\System32\imagehlp.dll
LoadedModule[94]=C:\WINDOWS\System32\CRYPTSP.dll
LoadedModule[95]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[96]=C:\WINDOWS\System32\DriverStore\FileRepository\nvae.inf_x86_6d7fc153618ff109\nvwgf2um.dll
LoadedModule[97]=C:\WINDOWS\SYSTEM32\d2d1.dll
LoadedModule[98]=C:\WINDOWS\SYSTEM32\XmlLite.dll
LoadedModule[99]=C:\WINDOWS\system32\d3d10_1.dll
LoadedModule[100]=C:\WINDOWS\SYSTEM32\d3d10_1core.dll
LoadedModule[101]=C:\WINDOWS\SYSTEM32\mscms.dll
LoadedModule[102]=C:\WINDOWS\SYSTEM32\msiltcfg.dll
LoadedModule[103]=C:\WINDOWS\SYSTEM32\msi.dll
LoadedModule[104]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.0_none_583b8639f462029f\Comctl32.dll
LoadedModule[105]=C:\WINDOWS\system32\SFC.DLL
LoadedModule[106]=C:\WINDOWS\SYSTEM32\sfc_os.DLL
LoadedModule[107]=C:\Program Files\Pale Moon\softokn3.dll
LoadedModule[108]=C:\Program Files\Pale Moon\nssdbm3.dll
LoadedModule[109]=C:\Program Files\Pale Moon\freebl3.dll
LoadedModule[110]=C:\Program Files\Pale Moon\nssckbi.dll
LoadedModule[111]=C:\WINDOWS\SYSTEM32\WININET.dll
LoadedModule[112]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[113]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[114]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
LoadedModule[115]=C:\WINDOWS\SYSTEM32\winhttp.dll
LoadedModule[116]=C:\WINDOWS\system32\explorerframe.dll
LoadedModule[117]=C:\Windows\System32\rasadhlp.dll
LoadedModule[118]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[119]=C:\Windows\System32\appresolver.dll
LoadedModule[120]=C:\Windows\System32\Bcp47Langs.dll
LoadedModule[121]=C:\Windows\System32\MrmCoreR.dll
LoadedModule[122]=C:\Windows\System32\elscore.dll
LoadedModule[123]=C:\Windows\System32\SLC.dll
LoadedModule[124]=C:\Windows\System32\urlmon.dll
LoadedModule[125]=C:\Windows\System32\sppc.dll
LoadedModule[126]=C:\WINDOWS\System32\LINKINFO.dll
LoadedModule[127]=C:\WINDOWS\System32\ntshrui.dll
LoadedModule[128]=C:\WINDOWS\System32\srvcli.dll
LoadedModule[129]=C:\WINDOWS\SYSTEM32\cscapi.dll
LoadedModule[130]=C:\WINDOWS\SYSTEM32\policymanager.dll
LoadedModule[131]=C:\WINDOWS\System32\msvcp110_win.dll
LoadedModule[132]=C:\WINDOWS\SYSTEM32\edputil.dll
LoadedModule[133]=C:\WINDOWS\system32\mfplat.dll
LoadedModule[134]=C:\WINDOWS\SYSTEM32\RTWorkQ.DLL
LoadedModule[135]=C:\WINDOWS\system32\mfreadwrite.dll
LoadedModule[136]=C:\WINDOWS\system32\mf.dll
LoadedModule[137]=C:\WINDOWS\system32\dxva2.dll
LoadedModule[138]=C:\WINDOWS\SYSTEM32\CompPkgSup.DLL
LoadedModule[139]=C:\Windows\System32\Windows.StateRepository.dll
LoadedModule[140]=C:\Windows\System32\StateRepository.Core.dll
LoadedModule[141]=C:\WINDOWS\system32\d3dcompiler_47.dll
LoadedModule[142]=C:\Program Files\Pale Moon\libGLESv2.dll
LoadedModule[143]=C:\WINDOWS\SYSTEM32\d3d9.dll
LoadedModule[144]=C:\Program Files\Pale Moon\libEGL.dll
LoadedModule[145]=C:\WINDOWS\System32\DriverStore\FileRepository\nvae.inf_x86_6d7fc153618ff109\nvd3dum.dll
LoadedModule[146]=C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPI.dll
LoadedModule[147]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[148]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Pale Moon web browser
AppPath=C:\Program Files\Pale Moon\palemoon.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=F6EE03C6064E50C23848CDAA81DE9F93
MetadataHash=-879158105
===================================================================================================================================================================================
And Lastly, #4, Happened twice, both look similar
palemoon.exe Stopped working 9/10/2017 11:42:54 AM All Users 0xc0000005 0x007c814b nvd3dum.dll 22.21.13.8264 C:\Program Files\Pale Moon\palemoon.exe 24,878 C:\Users\All Users\Microsoft\Windows\WER\ReportArchive\AppCrash_palemoon.exe_2cd5ef5036e7192efe7bfc3479905eebb2ed1eec_3d013649_178c3fe7\Report.wer


Version=1
EventType=APPCRASH
EventTime=131494921748860863
ReportType=2
Consent=1
UploadTime=131494921782318939
ReportStatus=268435456
ReportIdentifier=e3be9732-30f6-4518-ad98-9ab0667fd77d
IntegratorReportIdentifier=d9d1282c-7df6-4f84-b94a-a1a02a156443
Wow64Host=332
NsAppName=palemoon.exe
AppSessionGuid=00001804-0001-000b-2867-1cc35f29d301
TargetAppId=W:00066745f0881faed075f39e3c29d8c2d23100000000!0000d7f785e2869f6be49b94d82c5764109e3d8bda5f!palemoon.exe
TargetAppVer=2017//08//21:18:05:47!63635!palemoon.exe
BootId=4294967295
TargetAsId=178
Response.BucketId=c01220bb7104687c5a2e6fb1669b47c6
Response.BucketTable=1
Response.LegacyBucketId=109131679074
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=palemoon.exe
Sig[1].Name=Application Version
Sig[1].Value=27.4.2.6442
Sig[2].Name=Application Timestamp
Sig[2].Value=599b20fb
Sig[3].Name=Fault Module Name
Sig[3].Value=nvd3dum.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=22.21.13.8264
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=5947276b
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=007c814b
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.15063.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=2beb
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=fff3
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=fff3cd4fa32c98a8959eebe3bcff177a
UI[2]=C:\Program Files\Pale Moon\palemoon.exe
UI[3]=Pale Moon web browser has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Pale Moon\palemoon.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\USER32.dll
LoadedModule[5]=C:\WINDOWS\System32\win32u.dll
LoadedModule[6]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[7]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[8]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[9]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[10]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[11]=C:\Program Files\Pale Moon\mozglue.dll
LoadedModule[12]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[13]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[14]=C:\Program Files\Pale Moon\MSVCP120.dll
LoadedModule[15]=C:\Program Files\Pale Moon\MSVCR120.dll
LoadedModule[16]=C:\Program Files\Pale Moon\nss3.dll
LoadedModule[17]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[18]=C:\WINDOWS\System32\sechost.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\WSOCK32.dll
LoadedModule[20]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[21]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[22]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\winmmbase.dll
LoadedModule[24]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[25]=C:\Program Files\Pale Moon\mozjs.dll
LoadedModule[26]=C:\WINDOWS\System32\PSAPI.DLL
LoadedModule[27]=C:\Program Files\Pale Moon\icuuc58.dll
LoadedModule[28]=C:\Program Files\Pale Moon\icuin58.dll
LoadedModule[29]=C:\Program Files\Pale Moon\icudt58.dll
LoadedModule[30]=C:\Program Files\Pale Moon\mozalloc.dll
LoadedModule[31]=C:\Program Files\Pale Moon\gkmedias.dll
LoadedModule[32]=C:\WINDOWS\System32\ole32.dll
LoadedModule[33]=C:\WINDOWS\System32\combase.dll
LoadedModule[34]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\USP10.dll
LoadedModule[36]=C:\WINDOWS\SYSTEM32\MSIMG32.dll
LoadedModule[37]=C:\Program Files\Pale Moon\xul.dll
LoadedModule[38]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[39]=C:\WINDOWS\System32\shcore.dll
LoadedModule[40]=C:\WINDOWS\SYSTEM32\NETAPI32.dll
LoadedModule[41]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[42]=C:\WINDOWS\System32\shlwapi.dll
LoadedModule[43]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[44]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[45]=C:\WINDOWS\System32\profapi.dll
LoadedModule[46]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[47]=C:\WINDOWS\System32\WINTRUST.dll
LoadedModule[48]=C:\WINDOWS\System32\MSASN1.dll
LoadedModule[49]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[51]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[52]=C:\WINDOWS\SYSTEM32\UxTheme.dll
LoadedModule[53]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll
LoadedModule[54]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[55]=C:\Program Files\Pale Moon\VCOMP120.DLL
LoadedModule[56]=C:\WINDOWS\SYSTEM32\SAMCLI.DLL
LoadedModule[57]=C:\WINDOWS\SYSTEM32\NETUTILS.DLL
LoadedModule[58]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\dwrite.dll
LoadedModule[60]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[61]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[62]=C:\WINDOWS\system32\propsys.dll
LoadedModule[63]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[64]=C:\WINDOWS\System32\NSI.dll
LoadedModule[65]=C:\WINDOWS\SYSTEM32\Dnsapi.dll
LoadedModule[66]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[67]=C:\Program Files\Pale Moon\browser\components\browsercomps.dll
LoadedModule[68]=C:\WINDOWS\System32\CRYPTBASE.DLL
LoadedModule[69]=C:\WINDOWS\system32\napinsp.dll
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LoadedModule[99]=C:\WINDOWS\SYSTEM32\d3d10_1core.dll
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LoadedModule[101]=C:\WINDOWS\SYSTEM32\msiltcfg.dll
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LoadedModule[104]=C:\WINDOWS\system32\SFC.DLL
LoadedModule[105]=C:\WINDOWS\SYSTEM32\sfc_os.DLL
LoadedModule[106]=C:\Program Files\Pale Moon\softokn3.dll
LoadedModule[107]=C:\Program Files\Pale Moon\nssdbm3.dll
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LoadedModule[109]=C:\Program Files\Pale Moon\nssckbi.dll
LoadedModule[110]=C:\WINDOWS\SYSTEM32\WININET.dll
LoadedModule[111]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[112]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[113]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
LoadedModule[114]=C:\WINDOWS\SYSTEM32\winhttp.dll
LoadedModule[115]=C:\WINDOWS\system32\explorerframe.dll
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LoadedModule[118]=C:\WINDOWS\SYSTEM32\Cabinet.dll
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LoadedModule[120]=C:\Program Files\Pale Moon\libGLESv2.dll
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LoadedModule[122]=C:\Program Files\Pale Moon\libEGL.dll
LoadedModule[123]=C:\WINDOWS\System32\DriverStore\FileRepository\nvae.inf_x86_6d7fc153618ff109\nvd3dum.dll
LoadedModule[124]=C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPI.dll
LoadedModule[125]=C:\WINDOWS\System32\comdlg32.dll
LoadedModule[126]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[127]=C:\WINDOWS\SYSTEM32\edputil.dll
LoadedModule[128]=C:\WINDOWS\system32\DUI70.dll
LoadedModule[129]=C:\WINDOWS\system32\DUser.dll
LoadedModule[130]=C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
LoadedModule[131]=C:\Windows\System32\thumbcache.dll
LoadedModule[132]=C:\WINDOWS\SYSTEM32\policymanager.dll
LoadedModule[133]=C:\WINDOWS\System32\msvcp110_win.dll
LoadedModule[134]=C:\Windows\System32\Bcp47Langs.dll
LoadedModule[135]=C:\WINDOWS\system32\OLEACC.dll
LoadedModule[136]=C:\Windows\System32\uiautomationcore.dll
LoadedModule[137]=C:\WINDOWS\SYSTEM32\sxs.dll
LoadedModule[138]=C:\WINDOWS\SYSTEM32\atlthunk.dll
LoadedModule[139]=C:\WINDOWS\System32\StructuredQuery.dll
LoadedModule[140]=C:\WINDOWS\system32\Windows.Storage.Search.dll
LoadedModule[141]=C:\WINDOWS\System32\coml2.dll
LoadedModule[142]=C:\Windows\System32\OneCoreUAPCommonProxyStub.dll
LoadedModule[143]=C:\WINDOWS\System32\MPR.dll
LoadedModule[144]=C:\WINDOWS\System32\LINKINFO.dll
LoadedModule[145]=C:\WINDOWS\SYSTEM32\cscapi.dll
LoadedModule[146]=C:\WINDOWS\SYSTEM32\apphelp.dll
LoadedModule[147]=C:\Windows\System32\dlnashext.dll
LoadedModule[148]=C:\Windows\System32\DevDispItemProvider.dll
LoadedModule[149]=C:\Windows\System32\twinapi.dll
LoadedModule[150]=C:\WINDOWS\SYSTEM32\MFPlat.DLL
LoadedModule[151]=C:\WINDOWS\SYSTEM32\RTWorkQ.DLL
LoadedModule[152]=C:\Windows\System32\EhStorShell.dll
LoadedModule[153]=C:\Windows\System32\ActXPrxy.dll
LoadedModule[154]=C:\Users\OnSit\AppData\Local\Microsoft\OneDrive\17.3.6966.0824\FileSyncShell.dll
LoadedModule[155]=C:\WINDOWS\system32\mssprxy.dll
LoadedModule[156]=C:\WINDOWS\system32\NetworkExplorer.dll
LoadedModule[157]=C:\WINDOWS\SYSTEM32\ntshrui.dll
LoadedModule[158]=C:\WINDOWS\SYSTEM32\srvcli.dll
LoadedModule[159]=C:\Windows\System32\appresolver.dll
LoadedModule[160]=C:\Windows\System32\MrmCoreR.dll
LoadedModule[161]=C:\Windows\System32\elscore.dll
LoadedModule[162]=C:\Windows\System32\urlmon.dll
LoadedModule[163]=C:\Windows\System32\SLC.dll
LoadedModule[164]=C:\Windows\System32\sppc.dll
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LoadedModule[166]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
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LoadedModule[168]=C:\WINDOWS\system32\mfreadwrite.dll
LoadedModule[169]=C:\WINDOWS\system32\mf.dll
LoadedModule[170]=C:\WINDOWS\system32\dxva2.dll
LoadedModule[171]=C:\WINDOWS\SYSTEM32\CompPkgSup.DLL
LoadedModule[172]=C:\WINDOWS\SYSTEM32\Secur32.dll
LoadedModule[173]=C:\WINDOWS\SYSTEM32\MLANG.dll
LoadedModule[174]=C:\Windows\System32\mfperfhelper.dll
LoadedModule[175]=C:\WINDOWS\SYSTEM32\MFCORE.DLL
LoadedModule[176]=C:\WINDOWS\SYSTEM32\ksuser.dll
LoadedModule[177]=C:\WINDOWS\SYSTEM32\msiso.dll
LoadedModule[178]=C:\WINDOWS\SYSTEM32\shdocvw.dll
LoadedModule[179]=C:\WINDOWS\SYSTEM32\pcacli.dll
LoadedModule[180]=C:\WINDOWS\System32\DEVRTL.dll
LoadedModule[181]=C:\Windows\System32\Windows.Globalization.dll
LoadedModule[182]=C:\WINDOWS\SYSTEM32\globinputhost.dll
LoadedModule[183]=C:\Windows\System32\MSAudDecMFT.dll
LoadedModule[184]=C:\Windows\System32\msmpeg2vdec.dll
LoadedModule[185]=C:\WINDOWS\System32\SensorsApi.dll
LoadedModule[186]=C:\WINDOWS\System32\SensorsNativeApi.V2.dll
LoadedModule[187]=C:\WINDOWS\System32\SensorsUtilsV2.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Pale Moon web browser
AppPath=C:\Program Files\Pale Moon\palemoon.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=F6EE03C6064E50C23848CDAA81DE9F93
MetadataHash=-1700278996
Last edited by Moonchild on 2017-09-13, 22:29, edited 1 time in total.
Reason: Applied hide tags

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adesh
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Re: New Computer Windows 10 STD install, FREQUENT crashes

Unread post by adesh » 2017-09-13, 16:59

Please use "hide" tag for posting lengthy texts like crash output.

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Pallid Planetoid
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Re: New Computer Windows 10 STD install, FREQUENT crashes

Unread post by Pallid Planetoid » 2017-09-13, 18:12

^ To clarify adesh's post above:
Select the crash report (left-click mouse and drag to select) and then click on the "hide" button:
hide parts of post.png
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Current Pale Moon(x86) Release | WIN10 | I5 CPU, 1.7 GHz, 6GB RAM, 500GB HD[20GB SSD]
Formerly user Pale Moon Rising - to provide context involving embedded reply threads.
Good judgment comes from experience and a lot of that comes from bad judgment. - Will Rogers
Knowing Pale Moon is indisputably #1 is defined by knowing the totality of browsers. - Pale Moon Rising

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Moonchild
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Re: New Computer Windows 10 STD install, FREQUENT crashes

Unread post by Moonchild » 2017-09-13, 22:26

So, let's tally all this up then:

Hang #1: Hung while waiting for the Canon printer driver to return control to the browser.
Crash #2: Plugin crashed due to out-of-memory error, unrecoverable. Looks like the plugin involved is Flash 26.0
Crash #3: out-of memory crash as well, this time in the browser module itself (but may be triggered by external factors). Unable to debug further without a minidump/crashdump. I checked the crash address and it's a call to NS_ABORT_OOM
Crash #4: crash in the NVidia video driver.

#1, #2 and #4 are most definitely not our code. #3 being out-of-memory could be caused by many things.

Are you sure your Windows 10 is otherwise stable and has enough resources to run properly?
#2, #3 and #4 may all be related; perhaps the 32-bit NV driver has an issue. See if disabling hardware acceleration in options->advanced solves the crashes for you.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

Pawpcorn

Re: New Computer Windows 10 STD install, FREQUENT crashes

Unread post by Pawpcorn » 2017-09-15, 10:27

Moonchild wrote:So, let's tally all this up then:

Hang #1: Hung while waiting for the Canon printer driver to return control to the browser.
Crash #2: Plugin crashed due to out-of-memory error, unrecoverable. Looks like the plugin involved is Flash 26.0
Crash #3: out-of memory crash as well, this time in the browser module itself (but may be triggered by external factors). Unable to debug further without a minidump/crashdump. I checked the crash address and it's a call to NS_ABORT_OOM
Crash #4: crash in the NVidia video driver.

#1, #2 and #4 are most definitely not our code. #3 being out-of-memory could be caused by many things.

Are you sure your Windows 10 is otherwise stable and has enough resources to run properly?
#2, #3 and #4 may all be related; perhaps the 32-bit NV driver has an issue. See if disabling hardware acceleration in options->advanced solves the crashes for you.
Well, thanks for the feedback; Installing this as a 32-bit form of Windows 10 has its limitations, in terms of memory... BUT I needed to be able to run some programs that only work properly on 32 Bit Windows... :problem:
I WILL check and see if there's a newer NVidia video driver than what it's currently using... and perhaps try your suggestion about disabling hardware acceleration...

Stable? YES, there's been ZERO other issues, ZERO program crashes, with DOZENS of programs now installed and up and running; not a single issue!!... yet I DO know having the memory capped at 3.2GB... has ramifications...

Thanks again,
Pawpcorn

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Moonchild
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Re: New Computer Windows 10 STD install, FREQUENT crashes

Unread post by Moonchild » 2017-09-15, 10:46

Pale Moon's nature isn't really like your average desktop application. In many ways, modern browsers are like computer games, but then computer games that interact with the desktop. That places them in a rather unique (and sometimes disadvantaged) position when it comes to harmoniously working with many different parts of the O.S.
So even though you may not see any stability issues with other applications, that doesn't necessarily mean that they don't exist or that it's somehow Pale Moon doing something wrong, per se. As indicated at least 3 of the issues indicated aren't even in our code, and the 4th is a memory limit being hit. It's extremely unlikely that those are individual bugs (nobody else seems to run into) directly caused by our code, and more likely a common factor of your system setup with a reasonable guess that it may be hardware acceleration not working nicely.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite