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Continuous prompt to reboot after upgrade

Posted: 2012-11-10, 13:31
by Brinks58
I performed an upgrade to Pale Moon and now, when attempting to open Pale Moon I get a pop-up stating: "Your computer must be restarted to complete a previous upgrade of Palemoon. Do you want to reboot now?"
If I indicate yes, the system reboots and when trying to open Pale Moon, I get the same prompt. If I indicate no, the prompt closes but Pale Moon does not open. I've even attempted to remove Pale Moon through the control panel, thinking I could just reinstall but I get this same prompt when I click uninstall.

Any suggestions? I can't use it, nor remove it either. Thanks.

Re: Continuous prompt to reboot after upgrade

Posted: 2012-11-10, 14:39
by Moonchild
Unfortunately this can happen sometimes, it's a quirk of the Mozilla updater used.

The following resources should give you the information you need to fix it - it is caused by "leftover" temporary upgrade files, in almost all cases:
http://support.mozilla.org/en-US/questions/796566
http://kb.mozillazine.org/Software_Upda ... g_properly