Reminderfox - new problems?

[Cameronian]

I've been using Reminderfox very happily for many years, starting when I used Firefox. A month or so ago (PM update?) it stopped diplaying the Reminder List on the Main dialogue. It only shows a little calendar at the top left of the box. I go to RF Options and it is highlighting that it's set only to show Calendar so I change that (it's a bit reluctant to change) to Calendar and List but it still only shows the Calendar. If I change it to List then it shows nothing.

Meanwhile..... hovering on the Foxy or String icon still shows the Reminders for the next two weeks just as it should.

I also run Reminderfox from Thunderbird, I've been doing so for years, operating from the same data file that the PaleMoon RF extension uses, and it continues to work perfectly. I just can no longer get RF to function in PaleMoon and I have the idea that it has been problematic since a PaleMoon update - but this may be incorrect.

Should Reminderfox still work with PaleMoon? I can remove the add-on in PaleMoon with a view to reinstalling it but am apprehensive (since something clearly seems broken) that it might delete the file of reminders that is jointly used with the Thunderbird RF extension and then I'd be royally stuffed!

Help, please!

[mseliger]

Hello Cameronian,

can you post an image of the problem which you have with ReminderFox? I've also ReminderFox and it works fine for me (Lubuntu Linux + PaleMoon 26.4, ReminderFox version 2.1.5.5.3).

[Cameronian]

No, I'm sorry, I'm only a simple chap and I can't find how to copy an image of the RF main dialogue box but I'll do my best to describe what happens - or what doesn't happen!

Every time I open it it's blank apart from the Foxy image to allow option selection at top left, followed by a wee box for "add" and the another box showing "Reminders" but which allows me to change to "to Do" and then next to the right is the little magnifier icon. Under the Foxy is a box that I hadn't seen before saying "set with JS" and including left and right arrows.

If I now click on the Foxy image and then on "List/Calendar Layout" which is the first item in the drop-down list which has appeared I am offered the choice of "List and Calendar" "List" or "Calendar" but none is shown as selected. If I select "Calendar" it gives me a small calendar for the month in question at top left below all of the text that I have already described above. If I persuade it to show "List and Calendar" as selected then it still shows me only the calendar as before. If I coax it into showing "List" then it displays nothing - exactly as it did when I opened the option selector and found that nothing had remained selected from the last time.

With the calendar showing I can close the RF main dialogue box but upon reopening it shows neither calendar nor list and none of those options is selected in the "List/Calendar Layout" option box - exactly as described at the beginning of this explanation.

If I open the RF main dialogue box from Thunderbird, and remember that it shares the data file with the PaleMoon version of RF, then I get a main dialogue box which is fully populated with the Reminders for the current month just as it should be. This is the way it worked in PaleMoon for years until a month or so ago and in Firefox for many more years before that.

I hope that helps and thank you for you attention. I'm scared of "Removing" ReminderFox from the PaleMoon addons from the Tools menu just in case it takes my years of collected data with it. I have followed the back-up procedure regularly but I don't really have enough confidence in the restore procedure to take that risk with my data which has been accumulated over many years.

[Cameronian]

Hi once again, mseliger,

One thing that I forgot to mention is that when I'm working with PaleMoon the timed Reminderfox yellow pop-up box opens regularly with its usual "ping" and displays the reminders for the next 24 hours perfectly normally. To me that suggests that the data is in place and that Reminderfox in PM can find it perfectly well and that my problem lies in RF's failure to display its main dialogue box correctly when I choose to click on the Foxy icon in PM.

I hope that this is helpful. Thanks again.

[mseliger]

I think, there may be a little bug, when you change the layout from List & Calendar to List or to Calendar. Sometimes the button to show which layout you have is on the wrong layout, though the layout had changed.
Perhaps you can describe your problem to the developer of the extension:
https://groups.google.com/forum/#!forum/reminderfox

[Cameronian]

Sorry for the delay but I was away. Thanks for the idea but your link didn't seem to work, for me at least. I do think that something has happened but I can't see that it would have been from a Reminderfox source because then it would surely have affected the RF that continues to work perfectly with Thunderbird.... I am confident that, whether there was a causal link or not, the fault appeared immediately after a PaleMoon update. It struck me at the time that the proximity to that update seemed likely to be more than coincidental. However, I thought that I'd surely find some change had occurred in the RF settings and that I'd find it and fix it with no problems. Unfortunately it didn't work out like that. So far as I can see every single setting in the failed PaleMoon RF extension is set identically to the continuingly perfectly functioning Thunderbird extension. Mind you, I'd have thought that if it is linked to that PM update then surely I cannot be the only one....

Further exploring suggests that I should perhaps have posted this in the "browser extensions" section - or even another one of several others - so if a Mod thinks it would be better to move it I would be perfectly happy.

[Cameronian]

Well, I'm just back from a trip and notice that the Mod has left this thread where it was - I hope I was correct in posting here. While away I've been asking people and looking for other information on this point about ReminderFox no longer functioning on Pale Moon since July sometime. It seems that I am not alone in finding this problem. I'm surprised that there isn't more noise about it on here because ReminderFox is used so widely.
Is this occurring as a result of a "Hit" from some big and important body with an axe to grind?
Is there a remedy or, perhaps, an alternative for ReminderFox which will work with the current PaleMoon?

[Pallid Planetoid]

Do you still get the problem if you go to Pale Moon "Help" and click on "Restart with Add-ons disabled..."?

If the problem does not occur by doing the above then the issue would necessarily be caused an add-on which you can test for by disabling add-ons one at a time.

You could also try testing in a new "clean" profile, but that will be more complicated than the above suggestion so perhaps it would be best to try this first.

[Pallid Planetoid]

No, I'm sorry, I'm only a simple chap and I can't find how to copy an image of the RF main dialogue box.

In the event you might like detailed instructions on how to insert screen-shots into a post on this forum, here you go:

The first set of instructions shown below explains how to take a screenshot. The second set of instructions explain how to attach/insert a screenshot into your post.

How to take a screenshot:

- Make sure that the problem window is open and that it shows the problem.
- Press Alt+PrtScr on your keyboard.
- Open your favorite paint program, or the Windows-installed "Paint" program if you don't have one.
- Press Ctrl+V (or: select Edit / Paste from the menu).
- You should see your captured screenshot.
- Save the file, preferably in .png format (it's the best format for screenshots).

* It is also helpful to give the saved screenshot a good, descriptive filename.

How to attach/insert a screenshot to your post:

1. Beneath the box you are entering the text of your post into, click on the [Attachment] tab.

2. Click the [ADD FILES] button.

3. Select the screenshot picture you want to upload from your computer files by double-clicking on it.

4. You will then be returned to your post. The file you uploaded will be shown under the word, "FILENAME" beneath the bottom of the box you are entering the text of your post in.

5. You will see an empty white box to the right labeled "FILE COMMENTS". You can optionally enter a brief description of the uploaded screenshot if you desire, or simply leave it blank.

6. Next, place your cursor where you want to attach/insert the screenshot in your post & left-click the mouse once.

7. Lastly, scroll down to where your uploaded image filename is shown, & click on the [PLACE INLINE] button (shown beneath the image filename) to complete the attachment/insertion procedure.

[IMPORTANT NOTES]:

(A) More than one screenshot can be inserted into a post.

(B) You can also delete a screenshot from your post as well.

(C) There is a maximum megabyte limit for all images you insert/attach. (The exact limit is unknown at present). However, if the maximum is exceeded, the Board will display a message alerting you to this fact, when you click the [SUBMIT] button to post your topic. You will then need to edit your post and *delete one or more images in order for the remaining images to be displayed in your post.

* To post any images you had to delete, simply make a reply to your own topic, and repeat Steps # 1 - 7 shown above.

* You may want to first print out these instructions to have on hand for reference.

*(Note: this is a modified version of info made available by a team member in another forum where I am a global moderator)

[Pallid Planetoid]

By the way,

1) Which version of Pale Moon are you using ("Help" > "About Pale Moon")?
2) Which version of the ReminderFox extension are you using?
3) What Operating System do you have?

You might take a look at this topic regarding required info when posting questions: https://forum.palemoon.org/viewtopic.php?f=3&t=49

[Cameronian]

Hi Pale Moon Rising, Thank you for helping. In response to your first posting, my PM is working perfectly except when in cooperation with RF so I don't think that restarting without add-ons is the way to go.
I am using Pale Moon 26.4.0 (x86) and I'm trying to use ReminderFox 2.1.5.5.3 . The same version of RF continues to work absolutely faultlessly with Thunderbird and it had worked with Pale Moon for a few years before July 2016 and with Firefox for several years before that. I'm pretty confident that shortly after a PM update in July of this year ReminderFox simply stopped working with Pale Moon. Looking at the ReminderFox's own forum I can see that I am not the only one with precisely this problem at the same moment.
That's why I worded the latter part of my last posting on this thread as I did. I smell a giant with his nose out of joint. I saw odd behaviour with DuckDuckGo and then with StartPage in the earlier part of this year too - primarily that quite suddenly they both started to take ages to load. This went on for a couple of months and then, quite suddenly, normal service was resumed.
I am definitely a conspiracy theorist in terms of big guys having a tendency to throw their weight about when miffed in the computer world and so I have put all of these incidents down to the same big guy.... I wonder who....
Such behaviour, even though it be only perceived behaviour, achieves a opposite response from me to that which is surely desired. I will NEVER consciously use their products.
I'm off to iron my tin foil hat now! I would, however, love to be proved wrong and to find a solution to allow me to use RF with PM.

[Pallid Planetoid]

Hi Pale Moon Rising, Thank you for helping. In response to your first posting, my PM is working perfectly except when in cooperation with RF so I don't think that restarting without add-ons is the way to go.

Of course the RF extension is not going to impact PM, so PM will continue to work okay. You're problem is not PM, but RF and with that in mind it's possible that there is some interference going on that might involve one of you other extensions on PM that is impacting RF's performance. This is why I had suggested you try PM with add-ons disabled and then enable only RF to see if the issue gets resolved. If so then you could then track-down the extension that is causing the problem by process of elimination.

As you know another user posted no issues with RF which would suggest the issue is unique to your environment which is the reason it is recommended to test your environment "clean", to see if this solves your issues involving RF.

[Cameronian]

Hi once again, Pale Moon Rising. Thank you for your continuing help.
I disabled all extensions and plug-ins and restarted. Pale Moon worked fine and RF didn't - there appeared no trace of it.
I enabled RF once more and restarted Pale Moon. RF behaved exactly as before - no improvement.
I re-enabled all of the other extensions and plug-ins and everything appears to be back to normal. RF misbehaves as before.
One point which I made in my opening posting but which may have been forgotten with time is that, while the main dialogue page of RF in PM doesn't work, hovering over the Foxy icon continues to display the reminders for the next two weeks absolutely as it should. It's clear that RF still has access to the data from PM - this has not misbehaved at any time (except, obviously, while I disabled RF only a few moments ago!). I remain convinced of an evil hand in this but nobody on here has risen to my bait so far!