Thanks for the additional reports. I'm actually having an e-mail back and forth right now with CF about this.
CF stated the following (relaying this here as it is their request to rule some things out)
We looked into them and they're showing load errors (something in the user's setup is blocking our requests before they execute). This is typically caused by content blockers like uBlock Origin, uMatrix, etc. If users are seeing hangs followed by successful solves with manual interaction, I'd recommend having them test with extensions disabled to rule that out.
I indicated that isn't the case, that it happens on a clean profile and with my adblocker disabled and with specific rules to whitelist CF challenges, so it's effectively ruling that out. I also indicated the odd behaviour of Win 7 vs Win 10 on the same LAN/IP/etc.
Other than that, CF's troubleshooter is apparently hanging because of CSP but I've thus far not been given
any specific details about what in our CSP is causing these hangs, despite me asking numerous times. Only the painfully obvious "
something goes wrong on Goanna that we're not seeing on Blink/Gecko" (yes I was literally told "something"... no indication where to even look; do
they even know?)-- what do they expect us to do... start making random changes as shots in the dark, until morale improves?

Not how that works.
CSP is pretty straight-forward and they can give me a description if nothing else. They send a policy to use and expect certain behaviour as a result. If our (IMO spec compliant) implementation is behaving differently than what they expect, then what we need is (1) the CSP policy sent, (2) what behaviour they expect, and (3) what they see, instead. But getting that straightforward information out of them is proving about as difficult as extracting a bad tooth from a crocodile.
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