Sporadic crashes starting from 33.6.01

lashkevi · Unread post by **lashkevi** » 2025-03-16, 06:55

Starting from the version 33.6.01 PM crashes sporadically, when it loads a page. It may be any site and any page. After restart it loads the same page normally. Up to the version 33.6.0 it worked stable, crashes were extremely rare, and it was easy to identify crashes with particular sites/pages.

Operating system: Linux, OpenSUSE 15.6
Browser version: 33.6.01, 33.6.1
32-bit or 64-bit browser?: 64
Problem URL: any
Browser theme (if not default): Camimoon
Installed add-ons: many, no new one comparing to 33.6.0
Installed plugins: (about:plugins): DjView-4.12, gxine starter plugin, xine

If possible, please include the output of help->troubleshooting information (as text):

Unread post by **jobbautista9** » 2025-03-16, 07:55

please include the output of help->troubleshooting information (as text)

lashkevi · Unread post by **lashkevi** » 2025-03-16, 09:13

Here is the contents of my extensions.ini file:

Unread post by **Nuck-TH** » 2025-03-16, 09:37

This isn't what you were asked to provide. And use hide tags next time for long pastes.

lashkevi · Unread post by **lashkevi** » 2025-03-16, 09:52

Ok, I hid it.

I do not understand what should I do about the add-ons. Please, clarify.

Gemmaugr · Unread post by **Gemmaugr** » 2025-03-16, 12:33

lashkevi wrote: ↑
2025-03-16, 09:52
Ok, I hid it.

I do not understand what should I do about the add-ons. Please, clarify.

It's nothing to do specifically with just addons, but the overall Troubleshooting information

Type in "about:support" in the URL bar, click on "copy text to clipboard". Paste here within Hide tags.

Unread post by **Night Wing** » 2025-03-16, 12:52

Since the OP is using a linux distro, OpenSUSE, I thought I would chime in.

I am using 64 bit linux Pale Moon 33.6.1 (GTK2) with the Past Modern Revisited theme running in three different 64 bit linux distros which are Mint, MX Linux and Debian. I surf all over the internet using linux Pale Moon.

I experience no crashes when using Pale Moon at all. If there was something wrong with Pale Moon, I think it would show up in one of my three distros, but it does not. Of course, I am not using linux OpenSUSE either which might be a factor.

lashkevi · Unread post by **lashkevi** » 2025-03-16, 13:07

Gemmaugr wrote: ↑
2025-03-16, 12:33

Type in "about:support" in the URL bar, click on "copy text to clipboard". Paste here within Hide tags.

lashkevi · Unread post by **lashkevi** » 2025-03-16, 13:09

Night Wing wrote: ↑
2025-03-16, 12:52
I experience no crashes when using Pale Moon at all. If there was something wrong with Pale Moon, I think it would show up in one of my three distros, but it does not. Of course, I am not using linux OpenSUSE either which might be a factor.

I use the gtk-2 build from the officieal Pale Moon site. And I (nearly) did not experience crashes up to 33.6.0.

Unread post by **Moonchild** » 2025-03-16, 13:20

Thanks for supplying the troubleshooting information. Just to be sure, you're saying that the crashes became a problem with 33.6.0.1, but 33.6.0 was still fine? Or did you upgrade from 33.5.1 directly to 33.6.0.1? Just so we know what commits to potentially look at here.
Also, if at all possible, can you provide more details about the crash itself? When does it happen? (Steps to reproduce) And do you know how to run it with a debugger attached so we can see the crash details? Someone with more Linux knowledge than I may have to help you getting that crash/debug information.

Unread post by **Night Wing** » 2025-03-16, 13:24

lashkevi wrote: ↑
2025-03-16, 13:09
I use the gtk-2 build from the officieal Pale Moon site. And I (nearly) did not experience crashes up to 33.6.0.

You might have a corrupted profile which can cause crashing issues. So how old is the profile in your Pale Moon you are using?

A new clean profile; without any extensions, themes and custom settings, should tell the tale. If Pale Moon does not crash, then the culprit might be an extension, a custom setting or a theme which is causing the crashes.

And you'll have to put back everything, one at a time until the last one you put back causes the crashing. I create/make a new clean profile in linux Pale Moon every six months.

lashkevi · Unread post by **lashkevi** » 2025-03-16, 22:39

I did not notice crashes with 33.6.0. The crashes seam to be unpredictable and in this sense irreproducible, but always happen when I open a new page in a tab.

My profile worked perfectly for yours. It is related to the version. I won't create a new profile. I will better return to the version 33.6.0 and wait for a new version.

Unread post by **Moonchild** » 2025-03-16, 22:49

lashkevi wrote: ↑
2025-03-16, 22:39
No, my profile worked perfectly for yours. It is related to the version. I won't create a new profile. I will better return to the version 33.6.0 and wait for a new version.

There are very few changes between 33.6.0 and 33.6.0.1; it was an out-of-band update only addressing CloudFlare issues. We really need crash details to know what might be the issue here as none of the changes should cause any instability at all.

Unread post by **moonbat** » 2025-03-17, 00:36

lashkevi wrote: ↑
2025-03-16, 22:39
I won't create a new profile.

Why not? No one is asking to replace your existing profile; just make a new one from the about:profiles page and launch it from there. Don't make any config changes to it and see how it behaves. Keep the new profile around for future troubleshooting - the idea is to rule out any browser settings changes that may be causing problems. If it still crashes on a fresh profile then it could be either an OS issue or something with the browser itself.

lashkevi · Unread post by **lashkevi** » 2025-03-17, 08:37

Moonchild wrote: ↑
2025-03-16, 22:49
There are very few changes between 33.6.0 and 33.6.0.1; it was an out-of-band update only addressing CloudFlare issues. We really need crash details to know what might be the issue here as none of the changes should cause any instability at all.

How could I collect the needed data? Is it worth to start PM from a terminal? Maybe with any debugging keys?

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Sporadic crashes starting from 33.6.01

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