Pale Moon dies when browsing gitlab project file listing page in Win10 1809 LTSC Topic is solved

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q160765803
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Pale Moon dies when browsing gitlab project file listing page in Win10 1809 LTSC

Unread post by q160765803 » 2023-11-05, 16:20

Operating system:Win10 1809 LTSC (tested on both 32bit and 64bit hosts)
Browser version:Pale Moon 32.5.0
32-bit or 64-bit browser?: 32bit
Problem URL:https://gitlab.com/FreeDOS/base/freecom
Browser theme (if not default):default
Installed add-ons:none
Installed plugins: (about:plugins):none

If possible, please include the output of help->troubleshooting information (as text):
Application Basics
------------------

Name: Pale Moon
Version: 32.5.0 (32-bit)
Build ID: 20231027150717
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 10.0; rv:102.0) Gecko/20100101 Goanna/6.5 Firefox/102.0 PaleMoon/32.5.0
OS: Windows_NT 10.0
Safe Mode: false

Extensions
----------

Name: GetEmAll!
Version: 1.2.4
Enabled: true
ID: {4f45ab64-73d7-4bde-b9e6-0922abe8e11a}

Graphics
--------

Features
Compositing: Direct3D 11
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000df69) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 1 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 1650 Direct3D11 vs_5_0 ps_5_0)
WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.)
WebGL 1 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000df69) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 2 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 1650 Direct3D11 vs_5_0 ps_5_0)
WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.)
WebGL 2 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_EXT_color_buffer_float GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture GL_EXT_texture_norm16
WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_texture_float_linear WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc
Hardware H264 Decoding: Yes; Using D3D9 API
Audio Backend: wasapi
Direct2D: true
DirectWrite: true (6.2.9200.23115)
GPU #1
Active: Yes
Description: NVIDIA GeForce GTX 1650
Vendor ID: 0x10de
Device ID: 0x1f82
Driver Version: 27.21.14.5206
Driver Date: 8-12-2020
Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Subsys ID: 132010de
RAM: 4096

Diagnostics
ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
AzureCanvasAccelerated: 0
AzureCanvasBackend: direct2d 1.1
AzureContentBackend: direct2d 1.1
AzureFallbackCanvasBackend: cairo
ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50





Important Modified Preferences
------------------------------

browser.cache.disk.capacity: 358400
browser.cache.disk.enable: false
browser.cache.disk.parent_directory: H:\apps\Palemoon-Portable.win32\User\Palemoon\Profiles\Default
browser.cache.disk.smart_size.first_run: false
browser.download.importedFromSqlite: true
browser.download.manager.retention: 1
browser.download.useDownloadDir: false
browser.places.smartBookmarksVersion: 4
browser.startup.homepage: about:blank
browser.startup.homepage_override.buildID: 20231027150717
browser.startup.homepage_override.mstone: 6.5.0
browser.tabs.warnOnClose: false
browser.tabs.warnOnCloseOtherTabs: false
dom.enable_performance_observer: true
extensions.lastAppVersion: 32.5.0
gfx.crash-guard.d3d11layers.appVersion: 32.5.0
gfx.crash-guard.d3d11layers.deviceID: 0x0405
gfx.crash-guard.d3d11layers.driverVersion: 8.17.2.14
gfx.crash-guard.d3d11layers.feature-d2d: false
gfx.crash-guard.d3d11layers.feature-d3d11: false
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d9video: 2
media.hardware-video-decoding.failed: false
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1689213763
places.history.expiration.transient_current_max_pages: 122334
plugin.expose_full_path: true
privacy.sanitize.migrateFx3Prefs: true
storage.vacuum.last.index: 0
storage.vacuum.last.places.sqlite: 1689213763
toolkit.startup.recent_crashes: 1
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

user.js Preferences
-------------------

Your profile folder contains a user.js file, which includes preferences that were not created by Pale Moon.

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.35
Version in use: 4.35

NSS
Expected minimum version: 3.79.4
Version in use: 3.79.4

NSSSMIME
Expected minimum version: 3.79.4
Version in use: 3.79.4

NSSSSL
Expected minimum version: 3.79.4
Version in use: 3.79.4

NSSUTIL
Expected minimum version: 3.79.4
Version in use: 3.79.4
Additional information:
System's fontdrvhost.exe also crashes and many places becoming blank, resolvable by logging out and log in again.
and Firefox, Waterfox-Classic, SeaMonkey 2.53 doesn't crash on that page.

Windows Event Log XML (from 64bit host):

Code: Select all

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
 <System>
  <Provider Name="Application Error" /> 
  <EventID Qualifiers="0">1000</EventID> 
  <Level>2</Level> 
  <Task>100</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2023-11-05T15:49:44.146339000Z" /> 
  <EventRecordID>876</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>W10LTSCx64</Computer> 
  <Security /> 
 </System>
 <EventData>
  <Data>fontdrvhost.exe</Data> 
  <Data>10.0.17763.4840</Data> 
  <Data>20233778</Data> 
  <Data>fontdrvhost.exe</Data> 
  <Data>10.0.17763.4840</Data> 
  <Data>20233778</Data> 
  <Data>c0000005</Data> 
  <Data>0000000000090f03</Data> 
  <Data>1538</Data> 
  <Data>01da0ffecdf8142a</Data> 
  <Data>C:\Windows\system32\fontdrvhost.exe</Data> 
  <Data>C:\Windows\system32\fontdrvhost.exe</Data> 
  <Data>d9672104-c6ab-4a36-9ed0-459e14e6e9b7</Data> 
  <Data /> 
  <Data /> 
 </EventData>
</Event>

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
 <System>
  <Provider Name="Application Error" /> 
  <EventID Qualifiers="0">1000</EventID> 
  <Level>2</Level> 
  <Task>100</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2023-11-05T15:49:45.443495400Z" /> 
  <EventRecordID>877</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>W10LTSCx64</Computer> 
  <Security /> 
 </System>
 <EventData>
  <Data>Palemoon.exe</Data> 
  <Data>6.5.0.8700</Data> 
  <Data>653bdcff</Data> 
  <Data>mozglue.dll</Data> 
  <Data>6.5.0.8700</Data> 
  <Data>653bdca7</Data> 
  <Data>80000003</Data> 
  <Data>0000d216</Data> 
  <Data>1714</Data> 
  <Data>01da0fff6d7112e9</Data> 
  <Data>H:\apps\Palemoon-Portable.win32\Bin\Palemoon\Palemoon.exe</Data> 
  <Data>H:\apps\Palemoon-Portable.win32\Bin\Palemoon\mozglue.dll</Data> 
  <Data>2c3e0713-4380-44a1-9ed4-6e1f6b3e13d6</Data> 
  <Data /> 
  <Data /> 
 </EventData>
</Event>
Last edited by q160765803 on 2023-11-05, 16:59, edited 2 times in total.

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Kris_88
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Re: Pale Moon dies when browsing gitlab project file listing page in Win10 1809 LTSC

Unread post by Kris_88 » 2023-11-05, 16:30

Can't reproduce.
Works fine for me.
Microsoft Windows [Version 10.0.19045.3570]
PM 32.5.0 win32 portable, PM 32.5.0 win64 portable

q160765803
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Re: Pale Moon dies when browsing gitlab project file listing page in Win10 1809 LTSC

Unread post by q160765803 » 2023-11-05, 16:33

Kris_88 wrote:
2023-11-05, 16:30
Can't reproduce.
Works fine for me.
Microsoft Windows [Version 10.0.19045.3570]
PM 32.5.0 win32 portable, PM 32.5.0 win64 portable
But your OS is not 1809 LTSC.

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Night Wing
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Re: Pale Moon dies when browsing gitlab project file listing page in Win10 1809 LTSC

Unread post by Night Wing » 2023-11-05, 16:36

I clicked on the link you provided and no blank spaces, no problems. I even stayed for awhile clicked on many things and still no blank spaces and no dying.

But I am not using 32 bit windows Pale Moon or using Windows 10 either. At this time I'm using 64 bit linux Pale Moon 32.5.0 running in 64 bit linux Mint 21.2 (Victoria) Xfce. And this is with uBlock Origin 1.16.4.30 enabled when I visited the site.

The only other extension I use is Zoom Label (1.2).
Linux Mint 21.3 (Virginia) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
MX Linux 23.3 (Libretto) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
Linux Debian 12.5 (Bookworm) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox

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Kris_88
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Re: Pale Moon dies when browsing gitlab project file listing page in Win10 1809 LTSC

Unread post by Kris_88 » 2023-11-05, 17:19

Tools -> Preferences -> Content -> Defaul font, Advanced button.
Try disabling the checkbox "Allow pages to choose their own fonts...".

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Re: Pale Moon dies when browsing gitlab project file listing page in Win10 1809 LTSC

Unread post by Moonchild » 2023-11-05, 17:38

Looks like a bug in Windows' font handling causing an out-of-memory situation in the browser. Likely related to accelerated drawing of fonts.

Try disabling hardware acceleration in Preferences -> Advanced and restarting the browser.
If that doesn't help, try changing the preference gfx.content.azure.backends to skia,cairo and restarting the browser.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
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q160765803
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Re: Pale Moon dies when browsing gitlab project file listing page in Win10 1809 LTSC

Unread post by q160765803 » 2023-11-05, 23:16

Moonchild wrote:
2023-11-05, 17:38
Looks like a bug in Windows' font handling causing an out-of-memory situation in the browser. Likely related to accelerated drawing of fonts.

Try disabling hardware acceleration in Preferences -> Advanced and restarting the browser.
If that doesn't help, try changing the preference gfx.content.azure.backends to skia,cairo and restarting the browser.
Thanks.
Disabling hardware acceleration in Preferences -> Advanced doesn't help, but changing the preference gfx.content.azure.backends to skia,cairo helps.

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4td8s
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Re: Pale Moon dies when browsing gitlab project file listing page in Win10 1809 LTSC

Unread post by 4td8s » 2023-11-15, 16:32

problem confirmed. also running Win10 LTSC 2019 x64 v1809 OS build 17763.4974
problem also occurs even with the newest v1809 November 2023 cumulative update installed (build 17763.5122)

setting "gfx.content.azure.backends" to "skia,cairo" in PM 32.5.0 and then reloading it no longer makes PM crash on that gitlab page OP mentioned


edit 11/15
Last edited by 4td8s on 2023-11-16, 01:07, edited 1 time in total.

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athenian200
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Re: Pale Moon dies when browsing gitlab project file listing page in Win10 1809 LTSC

Unread post by athenian200 » 2023-11-15, 23:10

I do happen to know from research that our codebase does use cairo for font rendering, not sure when I looked into that, but I remember seeing it somewhere... and if reordering the backends like that makes a difference, it sounds like there could be a problem with the way our cairo implementation interacts with older versions of Windows 10? It seems like 1809 and 1909 are the Windows 10 builds I see the most bugs reported against...

Latest version of Windows 10 works fine, though.
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Re: Pale Moon dies when browsing gitlab project file listing page in Win10 1809 LTSC

Unread post by Moonchild » 2023-11-15, 23:50

athenian200 wrote:
2023-11-15, 23:10
it sounds like there could be a problem with the way our cairo implementation interacts with older versions of Windows 10?
I don't think it's a cairo problem. I think it's a Direct2d problem (which specifically accelerates fonts and layers). 1809 seems to have a broken implementation that Pale Moon tickles the wrong way.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
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4td8s
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Re: Pale Moon dies when browsing gitlab project file listing page in Win10 1809 LTSC

Unread post by 4td8s » 2023-11-16, 01:10

i'm gonna test again with something close to the original LTSC 2019 v1809 17763.1 build (w/out any recent updates to it)
I know for sure the d2d1.dll file (the MS Direct2D library file) was updated sometime last year in 2022

my previous post edited to mention build 17763.5122 which is from the Nov 2023 update for LTSC 2019 v1809

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Re: Pale Moon dies when browsing gitlab project file listing page in Win10 1809 LTSC

Unread post by 4td8s » 2024-04-25, 03:45

that gitlab site OP mentioned no longer crashes in Palemoon 33.1.0 under Win10 x64 LTSC 2019 v1809 build 17763.5696 (April 2024 update for LTSC 2019).
loads fine without a problem on my end with PM 33.1.0.

and "gfx.content.azure.backends" is set to "direct2d1.1,cairo" by default, not "skia,cairo"
athenian200 wrote:
2023-11-15, 23:10
I do happen to know from research that our codebase does use cairo for font rendering, not sure when I looked into that, but I remember seeing it somewhere... and if reordering the backends like that makes a difference, it sounds like there could be a problem with the way our cairo implementation interacts with older versions of Windows 10? It seems like 1809 and 1909 are the Windows 10 builds I see the most bugs reported against...

Latest version of Windows 10 works fine, though.
maybe also try clearing & rebuilding the windows font cache

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