Pale Moon's homepage icon redirecting me to the Russian language version

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Nated
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Pale Moon's homepage icon redirecting me to the Russian language version

Unread post by Nated » 2022-12-01, 23:24

It's only doing it on the Pale Moon browser itself. Trying this in Google Chrome sets it to the English language start screen. I am an American and I never left the United States, nor I have ever left this, or have any connections to any Russians. I also do not use a VPN. I also did not change the home page URL. I want to know if this is happening to other users as well.

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joemega
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Re: Pale Moon's homepage icon redirecting me to the Russian language version

Unread post by joemega » 2022-12-01, 23:38

Yes the same thing is happening to me.Very annoying.

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Kris_88
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Re: Pale Moon's homepage icon redirecting me to the Russian language version

Unread post by Kris_88 » 2022-12-01, 23:52

Do you mean this page?
It's in English for me.
https://palemoon.start.me/start

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Moonchild
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Re: Pale Moon's homepage icon redirecting me to the Russian language version

Unread post by Moonchild » 2022-12-02, 00:50

Please send an e-mail support request to support@start.me if you're being given the incorrect language version of the start portal. Also let them know your public IP address (if you don't know, go to http://ip-api.com and it will tell you) when you do and they will be able to look into it.
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Pentium4User
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Re: Pale Moon's homepage icon redirecting me to the Russian language version

Unread post by Pentium4User » 2022-12-02, 07:58

start.me sometimes uses GeoLocation information that is not correct. The whois information for my ip network is correct, but they also redirected me to the wrong language.
I still use a 64 bit capable Pentium 4 670 processor with Pale Moon.

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Kris_88
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Re: Pale Moon's homepage icon redirecting me to the Russian language version

Unread post by Kris_88 » 2022-12-02, 09:11

Then how to explain this moment?
Nated wrote:
2022-12-01, 23:24
It's only doing it on the Pale Moon browser itself. Trying this in Google Chrome sets it to the English language start screen.
Is something wrong with the cookies?

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Pallid Planetoid
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Re: Pale Moon's homepage icon redirecting me to the Russian language version

Unread post by Pallid Planetoid » 2022-12-02, 14:53

It would appear this issue is not universal as I have had no problems with start.me in this regard with any of the recent Pale Moon updates (including both the https://palemoon.start.me/start page as well as my personal start-page with start.me). Currently running PM v31.4.1 (32-bit) on Win10.
Last edited by Pallid Planetoid on 2022-12-02, 16:37, edited 1 time in total.
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Moonchild
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Re: Pale Moon's homepage icon redirecting me to the Russian language version

Unread post by Moonchild » 2022-12-02, 15:20

It depends on your IP address and physical location whether this occurs or not. As stated you should write to start.me's support to signal them their geo selection is erroring (it happened before, to me also) and they can look into it and solve it/help you. Nobody else can do anything about it; we don't run the start.me service.
"The best revenge is to not be like the person who wronged you." -- Marcus Aurelius
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb

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joemega
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Re: Pale Moon's homepage icon redirecting me to the Russian language version

Unread post by joemega » 2022-12-02, 19:25

Opened up Palemoon today and it's back to english thankfully.

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