JPGs not showing correctly?

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JPGs not showing correctly?

Unread post by Daikun » 2014-10-17, 07:58

Can you guys take a look at this image or this image and see whether or not the colors look correct? Every time I see this image, no matter what website it's stored on, it looks like this:

Image

It seems to be a problem exclusive to Pale Moon. When I look at it with other browsers, it's fine.

dark_moon

Re: JPGs not showing correctly?

Unread post by dark_moon » 2014-10-17, 09:02

All looks okay here. Did you use the x64 version? Then you have a problem with your graphic driver.
1.png
2.png

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Re: JPGs not showing correctly?

Unread post by x-15a2 » 2014-10-17, 10:55

Works fine in Win7 with PM64 v25.

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Re: JPGs not showing correctly?

Unread post by Night Wing » 2014-10-17, 11:53

When I clicked on the image links, it's looks exactly like the OP's screenshot.

This computer I'm using today is 64 bit and it's still running 64 bit linux Pale Moon (24.7.2). The graphics driver in this computer is not that old either. From June of this year.
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Re: JPGs not showing correctly?

Unread post by Moonchild » 2014-10-17, 12:49

I can't reproduce the issue, the image looks fine in all iterations of the program for me.

Can you please include the output of Help -> Troubleshooting information in this thread (Kindly use the Hide tag)?
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Re: JPGs not showing correctly?

Unread post by Night Wing » 2014-10-17, 14:42

This is mine below.
Troubleshooting Information
This page contains technical information that might be useful when you're trying to solve a problem. If you are looking for answers to common questions about Pale Moon, check out our support website.

Application Basics:

Name Pale Moon
Version 24.7.2
Update History
User Agent Mozilla/5.0 (X11; Linux x86_64; rv:24.7) Gecko/20140911 Firefox/24.7 PaleMoon/24.7.2
Profile Directory
Enabled Plugins about:plugins
Build Configuration about:buildconfig
Crash Reports about:crashes
Memory Use about:memory

Extensions:

Name Version Enabled ID
Adblock Edge 2.1.5 true {fe272bd1-5f76-4ea4-8501-a05d35d823fc}
NoSquint 2.1.9 true nosquint@urandom.ca

Important Modified Preferences:

Name Value browser.cache.disk.smart_size.first_run false
browser.cache.disk.smart_size.use_old_max false
browser.places.smartBookmarksVersion 4
browser.search.update false
browser.startup.homepage http://www.my.myway.com/
browser.startup.homepage_override.buildID 20140911212351
browser.startup.homepage_override.mstone 24.7.0
browser.tabs.autoHide true
browser.tabs.loadInBackground false
browser.tabs.onTop true
browser.urlbar.rss false
browser.zoom.siteSpecific false
dom.mozApps.used true
extensions.lastAppVersion 24.7.2
general.autoScroll true
layers.acceleration.disabled true
mousewheel.withcontrolkey.action 3
network.cookie.prefsMigrated true
places.database.lastMaintenance 1413293811
places.history.expiration.transient_current_max_pages 104858
plugin.importedState true
privacy.cpd.cookies false
privacy.cpd.extensions-nosquint false
privacy.cpd.sessions false
privacy.donottrackheader.enabled true
privacy.sanitize.migrateFx3Prefs true
privacy.sanitize.timeSpan 0
security.dialog_enable_delay 0
storage.vacuum.last.index 1
storage.vacuum.last.places.sqlite 1411229265

Graphics:

Adapter Description NVIDIA Corporation -- GeForce GT 220/PCIe/SSE2
Device ID GeForce GT 220/PCIe/SSE2
Driver Version 3.3.0 NVIDIA 331.38
GPU Accelerated Windows 0/2 Basic
Vendor ID NVIDIA Corporation
WebGL Renderer NVIDIA Corporation -- GeForce GT 220/PCIe/SSE2
windowLayerManagerRemote false
AzureCanvasBackend cairo
AzureContentBackend cairo
AzureFallbackCanvasBackend none

JavaScript:

Incremental GC true

Accessibility:

Activated false
Prevent Accessibility 1

Library Versions:

Expected minimum version Version in use
NSPR 4.10.2 4.10.2
NSS 3.16.2 Basic ECC 3.16.2 Basic ECC
NSSSMIME 3.16.2 Basic ECC 3.16.2 Basic ECC
NSSSSL 3.16.2 Basic ECC 3.16.2 Basic ECC
NSSUTIL 3.16.2 3.16.2
Linux Mint 19.1 (Tessa) Xfce 64 Bit (Default Distribution OS) with 64 Bit linux Pale Moon
Windows 7 SP1, 64 Bit (Backup OS) with 32 Bit windows Pale Moon

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Re: JPGs not showing correctly?

Unread post by Daikun » 2014-10-18, 22:45

Application Basics
------------------

Name: Pale Moon
Version: 25.0.1
User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:25.0) Gecko/20141013 PaleMoon/25.0.1

Extensions
----------

Name: Adblock Plus
Version: 2.6.5
Enabled: true
ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: DownloadHelper
Version: 4.9.24
Enabled: true
ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}

Name: Fire IE
Version: 0.3.9
Enabled: true
ID: fireie@fireie.org

Name: Greasemonkey
Version: 1.15
Enabled: true
ID: {e4a8a97b-f2ed-450b-b12d-ee082ba24781}

Name: IE View
Version: 1.5.6
Enabled: true
ID: {6e84150a-d526-41f1-a480-a67d3fed910d}

Name: NoSquint
Version: 2.1.9
Enabled: true
ID: nosquint@urandom.ca

Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.places.smartBookmarksVersion: 4
browser.search.openintab: true
browser.sessionstore.restore_on_demand: false
browser.startup.homepage: http://www.bing.com
browser.startup.homepage_override.buildID: 20141013105658
browser.startup.homepage_override.mstone: 25.0.0
browser.tabs.warnOnClose: false
browser.urlbar.autocomplete.enabled: false
browser.zoom.siteSpecific: false
dom.mozApps.used: true
extensions.lastAppVersion: 25.0.1
font.internaluseonly.changed: true
gfx.direct3d.last_used_feature_level_idx: 0
mousewheel.withcontrolkey.action: 3
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1413495282
places.history.enabled: false
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
print.printer_HP_Photosmart_Plus_B210_series.print_bgcolor: false
print.printer_HP_Photosmart_Plus_B210_series.print_bgimages: false
print.printer_HP_Photosmart_Plus_B210_series.print_colorspace:
print.printer_HP_Photosmart_Plus_B210_series.print_command:
print.printer_HP_Photosmart_Plus_B210_series.print_downloadfonts: false
print.printer_HP_Photosmart_Plus_B210_series.print_duplex: 32764
print.printer_HP_Photosmart_Plus_B210_series.print_edge_bottom: 0
print.printer_HP_Photosmart_Plus_B210_series.print_edge_left: 0
print.printer_HP_Photosmart_Plus_B210_series.print_edge_right: 0
print.printer_HP_Photosmart_Plus_B210_series.print_edge_top: 0
print.printer_HP_Photosmart_Plus_B210_series.print_evenpages: true
print.printer_HP_Photosmart_Plus_B210_series.print_footercenter:
print.printer_HP_Photosmart_Plus_B210_series.print_footerleft: &PT
print.printer_HP_Photosmart_Plus_B210_series.print_footerright: &D
print.printer_HP_Photosmart_Plus_B210_series.print_headercenter:
print.printer_HP_Photosmart_Plus_B210_series.print_headerleft: &T
print.printer_HP_Photosmart_Plus_B210_series.print_headerright: &U
print.printer_HP_Photosmart_Plus_B210_series.print_in_color: true
print.printer_HP_Photosmart_Plus_B210_series.print_margin_bottom: 0.5
print.printer_HP_Photosmart_Plus_B210_series.print_margin_left: 0.5
print.printer_HP_Photosmart_Plus_B210_series.print_margin_right: 0.5
print.printer_HP_Photosmart_Plus_B210_series.print_margin_top: 0.5
print.printer_HP_Photosmart_Plus_B210_series.print_oddpages: true
print.printer_HP_Photosmart_Plus_B210_series.print_orientation: 0
print.printer_HP_Photosmart_Plus_B210_series.print_page_delay: 50
print.printer_HP_Photosmart_Plus_B210_series.print_paper_data: 1
print.printer_HP_Photosmart_Plus_B210_series.print_paper_height: 11.00
print.printer_HP_Photosmart_Plus_B210_series.print_paper_name:
print.printer_HP_Photosmart_Plus_B210_series.print_paper_size_type: 0
print.printer_HP_Photosmart_Plus_B210_series.print_paper_size_unit: 0
print.printer_HP_Photosmart_Plus_B210_series.print_paper_width: 8.50
print.printer_HP_Photosmart_Plus_B210_series.print_plex_name:
print.printer_HP_Photosmart_Plus_B210_series.print_resolution: -98937458
print.printer_HP_Photosmart_Plus_B210_series.print_resolution_name:
print.printer_HP_Photosmart_Plus_B210_series.print_reversed: false
print.printer_HP_Photosmart_Plus_B210_series.print_scaling: 1.00
print.printer_HP_Photosmart_Plus_B210_series.print_shrink_to_fit: false
print.printer_HP_Photosmart_Plus_B210_series.print_to_file: false
print.printer_HP_Photosmart_Plus_B210_series.print_unwriteable_margin_bottom: 0
print.printer_HP_Photosmart_Plus_B210_series.print_unwriteable_margin_left: 0
print.printer_HP_Photosmart_Plus_B210_series.print_unwriteable_margin_right: 0
print.printer_HP_Photosmart_Plus_B210_series.print_unwriteable_margin_top: 0
privacy.sanitize.migrateFx3Prefs: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1413394340

Graphics
--------

Adapter Description: AMD Radeon HD 8400
Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Adapter RAM: 512
Device ID: 0x9830
Direct2D Enabled: true
DirectWrite Enabled: true (6.3.9600.17111)
Driver Date: 1-24-2014
Driver Version: 13.301.1001.1001
GPU #2 Active: false
GPU Accelerated Windows: 3/3 Direct3D 10
Vendor ID: 0x1002
WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 8400 Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.10.2
Version in use: 4.10.2

NSS
Expected minimum version: 3.16.2.2 Basic ECC
Version in use: 3.16.2.2 Basic ECC

NSSSMIME
Expected minimum version: 3.16.2.2 Basic ECC
Version in use: 3.16.2.2 Basic ECC

NSSSSL
Expected minimum version: 3.16.2.2 Basic ECC
Version in use: 3.16.2.2 Basic ECC

NSSUTIL
Expected minimum version: 3.16.2.2
Version in use: 3.16.2.2

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Night Wing
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Re: JPGs not showing correctly?

Unread post by Night Wing » 2014-10-19, 00:25

Using Windows Pale Moon 25.0.1 now and the JPG's are showing correctly.
Linux Mint 19.1 (Tessa) Xfce 64 Bit (Default Distribution OS) with 64 Bit linux Pale Moon
Windows 7 SP1, 64 Bit (Backup OS) with 32 Bit windows Pale Moon

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Re: JPGs not showing correctly?

Unread post by Daikun » 2014-10-19, 00:39

This problem started happening for me when I was at 25.0.1. :?

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Re: JPGs not showing correctly?

Unread post by Moonchild » 2014-10-19, 11:53

Hmm.. You're both using NoSquint, otherwise the setups are completely different (including which rendering back-end is in use, even).
Could it be NoSquint at fault? Are you using a strange zoom factor?
Improving Mozilla code: You know you're on the right track with code changes when you spend the majority of your time deleting code.

"If you want to build a better world for yourself, you have to be willing to build one for everybody." -- Coyote Osborne

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Re: JPGs not showing correctly?

Unread post by Night Wing » 2014-10-19, 12:20

If I disable NoSquint, restore the original default settings, close the browser and then re-start the browser, the images still do not render correctly using linux PM (24.7.2).

It could have something to do with this older version of Pale Moon I'm using, NoSquint or maybe with linux Mint 17. It could be related to my old Nvidia GeForce 220 graphics card too. Either way, this doesn't bother me.
Off-topic:
I'll update to linux Pale Moon 25.0.1 when it's released since Windows Pale Moon 25.0.1 works very well for me.
Linux Mint 19.1 (Tessa) Xfce 64 Bit (Default Distribution OS) with 64 Bit linux Pale Moon
Windows 7 SP1, 64 Bit (Backup OS) with 32 Bit windows Pale Moon

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Re: JPGs not showing correctly?

Unread post by Daikun » 2014-10-19, 20:48

I tried viewing the image with NoSquint enabled and disabled, and there's no difference.

I generally have the NoSquint settings on normal (100%), so I don't think that's the culprit.

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Re: JPGs not showing correctly?

Unread post by Moonchild » 2014-10-19, 22:02

I really can't think of anything else that might be the problem, considering it apparently happens on 2 completely different systems...
I assume neither of you has touched the color management (ICC/CMS) settings in Pale Moon/Pale Moon Commander?
Improving Mozilla code: You know you're on the right track with code changes when you spend the majority of your time deleting code.

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Re: JPGs not showing correctly?

Unread post by Night Wing » 2014-10-19, 22:22

Moonchild wrote:I assume neither of you has touched the color management (ICC/CMS) settings in Pale Moon/Pale Moon Commander?
I don't have Pale Moon Commander installed and I don't have enough computer knowledge to go messing around in the files of Pale Moon.
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Re: JPGs not showing correctly?

Unread post by Daikun » 2014-10-20, 03:55

What he said.

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Re: JPGs not showing correctly?

Unread post by Moonchild » 2014-10-20, 08:05

I'm.. really not sure what else to suggest. I've tried viewing the images in all possible ways in Pale Moon (and several paint programs to verify), and it renders with the correct colors every single time.
The JPEG itself also seems to be fine, no corruption or anything, so... :?: :?
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Re: JPGs not showing correctly?

Unread post by back2themoon » 2014-10-23, 16:27

Images display normally here, too. Try changing the hardware acceleration setting (options/advanced/general, then restart PM) and disabling all extensions (Help/restart with add-ons disabled) and plugins.
Safe Mode / clean profile info: Help/Restart in Safe Mode
Information to include when asking for support - How to apply user agent overrides
How to download videos

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Re: JPGs not showing correctly?

Unread post by martywd » 2014-10-23, 20:03

This seems to be an issue in Pale Moon and images with embedded prefernces? Images like the ones linked by 'Daikun' in the first message in this post.

I downloaded both images, made copies, and then opened the copies of the images in 'gimp 2.8.14' . I got the follow popup window in 'gimp':
Convert_to_RGB_working_space.jpg
Convert...
Convert_to_RGB_working_space.jpg (30.02 KiB) Viewed 3109 times
Converted both copies and saved (exported). Once converted and opened locally in Pale Moon, they now look correct.

See here for a pre and post conversion comparison: ==> https://www.dropbox.com/sh/usbovcj4u1cl ... TC7qa?dl=0 <====> (Click on any image to enlarge)

.

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Re: JPGs not showing correctly?

Unread post by Moonchild » 2014-10-23, 20:26

martywd wrote:This seems to be an issue in Pale Moon and images with embedded prefernces? Images like the ones linked by 'Daikun' in the first message in this post.
Pale Moon is fully v4 ICC-aware and will apply the profiles used in images when found.
There doesn't seem to be an issue with the embedded ICC profile, but this is why I asked if the people having problems had touched the color correction settings or not.

I'm therefore not sure if it's an ICC issue, because if the color profile was wrong I should have seen it as well.
Your converted files, were they saved with a different ICC profile or without an ICC profile?
Improving Mozilla code: You know you're on the right track with code changes when you spend the majority of your time deleting code.

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Re: JPGs not showing correctly?

Unread post by martywd » 2014-10-23, 22:55

Moonchild wrote:.....

Your converted files, were they saved with a different ICC profile or without an ICC profile?
My 'gimp' skills are limited to resizing images, cropping, ... etc. I used 'gimp' as it comes installed with it's default settings. I wouldn't know where to even begin to look in 'gimp's' settings for this 'ICC profile' you type of?

I have been using 'gimp' for years now to do the limited chores mentioned above and I have never open an image before in 'gimp' that yielded that popup window prompting a 'Convert to ...'. So when I saw this, I thought it might add a clue to why some PM users where seeing the 'wrong' colors in the images 'Daikun' had pointed to at the start of this thread.

I was wrong.
.

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