Sony Crackle

The place to report Pale Moon specific bugs on the Windows operating system.

Moderator: satrow

Nick2018
Hobby Astronomer
Hobby Astronomer
Posts: 19
Joined: 2018-02-11, 16:15

Sony Crackle

Unread post by Nick2018 » 2019-07-11, 02:44

I was wondering why I am able to watch the video on the Sony Crackle website using Basilisk but it doesn't work using Pale Moon. Do I need to install a Plugin?

Thanks.

User avatar
therube
Board Warrior
Board Warrior
Posts: 1080
Joined: 2018-06-08, 17:02

Re: Sony Crackle

Unread post by therube » 2019-07-11, 04:13

URL?

Is it DRM'd?

Nick2018
Hobby Astronomer
Hobby Astronomer
Posts: 19
Joined: 2018-02-11, 16:15

Re: Sony Crackle

Unread post by Nick2018 » 2019-07-11, 11:47

Here is a link to one of the TV shows. https://www.sonycrackle.com/watch/153
If it is DRM, how do I make it work in Pale Moon?

Thanks.

User avatar
therube
Board Warrior
Board Warrior
Posts: 1080
Joined: 2018-06-08, 17:02

Re: Sony Crackle

Unread post by therube » 2019-07-11, 12:09

Next question, what is "sonycrackle"?
What are we supposed to see there? (I see nothing! just like Sargent Schultz.)

Does "sonycrackle" need some sort of Sony "device"?
Or subscription?
Is it related to "Sony"? (It does seem that "Sony" is still in business.)


(My [cough] FF is DRM-free, so maybe that's playing in to my not seeing?)

Potkeny
Apollo supporter
Apollo supporter
Posts: 34
Joined: 2018-08-03, 17:00

Re: Sony Crackle

Unread post by Potkeny » 2019-07-11, 12:30

therube wrote:
2019-07-11, 12:09
(I see nothing! just like Sargent Schultz.)
I see a "Not available in your region" image, and a fast searching results in this:

"Sony Crackle is a United States-based subsidiary of Sony Pictures Entertainment which provides ad-supported video entertainment content in the form of streaming media."

Yep, I can believe it's not available for me.

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 24468
Joined: 2011-08-28, 17:27
Location: 58°2'16"N 14°58'31"E
Contact:

Re: Sony Crackle

Unread post by Moonchild » 2019-07-11, 12:45

Potkeny wrote:
2019-07-11, 12:30
"Sony Crackle is a United States-based subsidiary of Sony Pictures Entertainment which provides ad-supported video entertainment content in the form of streaming media."
This means it most likely uses DRM to stream their content.
Nick2018 wrote:
2019-07-11, 11:47
If it is DRM, how do I make it work in Pale Moon?
You can only make it work if they, like Netflix, offer a plugin-based alternative to EME. Pale Moon purposefully does not include in-browser DRM and never will.
Please ask Sony if they offer e.g. Silverlight or similar DRM-enabled media plugin support. It's unlikely that they do, Sony being Sony, but you can ask.

Failing that, you can continue to use Basilisk for your media needs.
"If you want to build a better world for yourself, you have to be willing to build one for everybody." -- Coyote Osborne
Image

Nick2018
Hobby Astronomer
Hobby Astronomer
Posts: 19
Joined: 2018-02-11, 16:15

Re: Sony Crackle

Unread post by Nick2018 » 2019-07-12, 18:03

A big thank you for the information. I have a better understanding of all of it. I learn something new every day. Never too old.

User avatar
Tharthan
Lunatic
Lunatic
Posts: 261
Joined: 2019-05-20, 20:07
Location: New England

Re: Sony Crackle

Unread post by Tharthan » 2019-07-13, 02:53

Moonchild wrote:
2019-07-11, 12:45
Failing that, you can continue to use Basilisk for your media needs.
Actually, Moonchild: I once had a post-Australis Firefox installed (after I had already made Pale Moon my default browser) for the express purpose of playing Amazon Prime content back before I could access Amazon Prime through a Wii U. Would Basilisk work for this purpose? I would install it, if it would.

Post Reply