Your Operating system
Windows 10 x64
The exact version of Pale Moon you are using (desktop/portable. 32/64 bits, exact version number)
27.3.0, tried both x64 and x86
Basic hardware information if relevant: CPU, graphics card, amount of RAM
N/A
A description of the problem
Go to epson.com, click the menu and pick any printer. Click the "Support" tab, then "Drivers & Downloads" on the right under "Recommended Links"
Using this link as an example: https://epson.com/For-Home/Printers/Inkjet/Epson-Expression-Home-XP-330-Small-in-One-All-in-One-Printer/p/C11CE60201
The link for "Drivers & Downloads" is https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-330/s/SPT_C11CE60201#drivers
If you click or paste the link, it redirects to https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-330/s/SPT_C11CE60201#questions
See pic:
Paste above link into any other browser and it displays as intended:
Tested Opera, Chrome, IE, Edge, Firefox, PM x86 and x64. All fresh installs/safe mode.
I downloaded the HTML file from Firefox. It displays fine in Firefox but in Palemoon there's still no download tab.
Then I downloaded the HTML from Palemoon and the downloads tab is missing in Palemoon and Firefox/Opera/etc.
Then it worked when I opened just the HTML file without the folder with the JS scripts, pictures, etc.
See attached for the HTML files.
Bugzilla bug number if found
N/A
Epson.com website missing elements
Forum rules
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Please make sure not to use this board for support questions. Please post issues with specific websites, extensions, etc. in the relevant boards for those topics.
Please keep things on-topic as this forum will be used for reference for Pale Moon development. Expect topics that aren't relevant as such to be moved or deleted.
Please keep everything here strictly on-topic.
This board is meant for Pale Moon source code development related subjects only like code snippets, patches, specific bugs, git, the repositories, etc.
This is not for tech support! Please do not post tech support questions in the "Development" board!
Please make sure not to use this board for support questions. Please post issues with specific websites, extensions, etc. in the relevant boards for those topics.
Please keep things on-topic as this forum will be used for reference for Pale Moon development. Expect topics that aren't relevant as such to be moved or deleted.
Epson.com website missing elements
- Attachments
-
- Epson_firefox-version.htm.zip
- (883.46 KiB) Downloaded 27 times
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- Epson_palemoon-version.zip
- (883.68 KiB) Downloaded 22 times
- FranklinDM
- Add-ons Team
- Posts: 581
- Joined: 2017-01-14, 02:40
- Location: Philippines
- Contact:
Re: Epson.com website missing elements
You may need to use a user agent override for epson.com for this to work. Try going to about:config and...
1. Right-click on the menu > new > string
Preference name: general.useragent.override.epson.com
Value: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.9) Gecko/20100101 Firefox/52.9
1. Right-click on the menu > new > string
Preference name: general.useragent.override.epson.com
Value: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.9) Gecko/20100101 Firefox/52.9
Re: Epson.com website missing elements
It works, thanks!FranklinDM wrote:You may need to use a user agent override for epson.com for this to work. Try going to about:config and...
1. Right-click on the menu > new > string
Preference name: general.useragent.override.epson.com
Value: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.9) Gecko/20100101 Firefox/52.9
Any idea whether this is a bug in the browser or just sloppy coding on Epson's part?
- FranklinDM
- Add-ons Team
- Posts: 581
- Joined: 2017-01-14, 02:40
- Location: Philippines
- Contact:
Re: Epson.com website missing elements
Probably it's on their part, due to user agent sniffing.