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Vimeo Playback has stopped working

Posted: 2016-01-18, 12:35
by Popshadow
Until a few days ago Vimeo played any links without problems with Pale Moon 64.

Since then Vimeo links will only play if downloaded from the downloaded copy. I get a black screen, and at one point I got sound which didn't resume after I'd closed the link then reopened it. This has happened in the past then the problem suddenly fixes itself, but I've not changed any settings in Pale Moon or elsewhere that would cause this issue.

I've tried Internet Explorer where the Vimeo links continue to work fine, and Vimeo's technical support has tried the following link which they say works in Firefox.

I've cleared the cache and cookies prior to and since trying to play Vimeo videos, but no luck for some reason.

I have Better Privacy, Ghostery and Self Destructing Cookies among other cookie removal add-ons and have manually deleted my cache and cookies prior to retrying Vimeo links, all to no avail. I have also turned off all add-ons, again no difference.

If it's Pale Moon related, it might be a setting rather than a bug, but I'm unsure what's causing this, as the files played fine before a few days ago and I have the same version of Pale Moon that I'd had a week ago, so it's not an updated version of Pale Moon which is affecting the playback. I have the current version: 25.8.1 (x64) installed.

The only other alternative I can think of is to go back to a System Restore from longer than a few days ago in case this clears the problem, but what is causing it remains a mystery.

The issue affects all Vimeo links, but here is an example of one which previously worked fine when I first viewed it some months ago, which works fine in Firefox according to Vimeo (as I no longer use Firefox) and in Internet Explorer, which I mostly avoid, due to the security hazards surrounding it. I don't know if it's just Pale Moon that won't play Vimeo files, but as Pale Moon played them fine prior to a few days ago, I can't figure out where the source of the blockage is coming from:

https://vimeo.com/25564158

Re: Vimeo Playback has stopped working

Posted: 2016-01-18, 16:00
by dark_moon
The link & video works fine here. You need to allow these:
vimeo.png
vimeo.png (36.34 KiB) Viewed 1838 times
The underlined may varies because of CDN.

Re: Vimeo Playback has stopped working

Posted: 2016-01-18, 16:12
by Popshadow
Thanks for the information and photo.

Where do I access the contents to add these settings?

Re: Vimeo Playback has stopped working

Posted: 2016-01-18, 16:31
by dark_moon
In your blocker addon(s).

Re: Vimeo Playback has stopped working

Posted: 2016-01-18, 20:10
by Popshadow
Whereabouts do I find these 4 Vimeo scripts in my blocker addons?

I've checked through Adblock Latitude, Adblock Plus Pop-up Addon, Better Privacy, Ghostery, Greasemonkey and Self-Destructing Cookies but can't find any sign of Vimeo within them.

Re: Vimeo Playback has stopped working

Posted: 2016-01-18, 21:19
by dark_moon
Thats because you see NoScript on my screenshot.
You need to enable/ whitelist these sites in your blocker or use another addon(s).

Re: Vimeo Playback has stopped working

Posted: 2016-01-18, 22:59
by Popshadow
I had nothing to go on that it was NoScript as I don't use this program nowadays and haven't viewed it for sometime. When I last used NoScript it was clashing with other programs which worked correctly again once I uninstalled NoScript. It's a useful program but one which many people like and many others don't like due to its constant prompts.

Anyway, your screenshot uses the word "verbieten" at the end of each script.

Do I include "verbieten" or "prohibited" to the right of each of the four Vimeo scripts?

I'm a novice, so am not accustomed to these scripts and have never needed to implement them before, as all Vimeo videos played fine (from the web site itself) without them prior to a few days ago, when I had no knowledge of these scripts, unless https://player.vimeo.com verbieten or https://player.vimeo.com prohibited etc per script blocks whatever's causing Vimeo to have a black screen on their web pages and only play if downloaded since around 3 days ago.

I have checked the add-ons I referred to earlier and it appears that all but Better Privacy and Greasemonkey require those scripts to be implemented, which have filters to add (Adblock Latitude), allow or block pop-ups from specific domains (Adblock Plus Pop-Up Addon), and exemptions to Trackers & Cookies and Whitelisted Sites (Ghostery). Self Destructing Cookies doesn't appear to be relevant for these scripts.

Re: Vimeo Playback has stopped working

Posted: 2016-01-18, 23:12
by dark_moon
"verbieten" means i allow the site and when i click on "verbieten" its then forbidden.
So you only need to allow these two sites because it looks one of your addon block it. Thats the reason why i post the screenshot. Its have nothing todo with NoScript nor you need to install it.

If deactivate addons makes no result then try a clean profile profile. Look at my signature for that.

Re: Vimeo Playback has stopped working

Posted: 2016-01-19, 01:28
by Moonchild
Try disabling ghostery -- it's known to break many websites.