Palemoon 28.5.0a1 (32-bit) Crash

The place to report Pale Moon specific bugs on the Windows operating system.

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aspertyx
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Palemoon 28.5.0a1 (32-bit) Crash

Unread post by aspertyx » 2019-03-07, 01:58

Reading the comments in https://www.theguardian.com/football/2019/mar/06/real-madrid-nothing-left-to-play-for-champions-league-ajax , PM crashed. Restarted, load page, crash after ~1 minute. Happened three times. This was the only page open. Windows 7 Professional x64.

Appcrash Info
Problem signature:
Problem Event Name: APPCRASH
Application Name: palemoon.exe
Application Version: 4.1.9.6990
Application Timestamp: 5c7fb816
Fault Module Name: mozglue.dll
Fault Module Version: 4.1.9.6990
Fault Module Timestamp: 5c6ec4be
Exception Code: 80000003
Exception Offset: 00003396
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

AppCrashView shows nothing on my system.

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Re: Palemoon 28.5.0a1 (32-bit) Crash

Unread post by New Tobin Paradigm » 2019-03-07, 02:05

Manual Breakpoint. So are you going to send Moonchild a minidump?

Also, update unstable before capturing one please.

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Re: Palemoon 28.5.0a1 (32-bit) Crash

Unread post by Michaell » 2019-03-07, 02:49

I don't know if it's related, but yesterday I got a "Breakpoint" message when PM crashed. That was the the first Breakpoint error message I ever remember seeing. This was 28.4 64bit portable. Sorry no details captured that I know of.
Win10home(1709), PM28.4port

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Re: Palemoon 28.5.0a1 (32-bit) Crash

Unread post by aspertyx » 2019-03-07, 03:24

Forgot to mention, this is PM Version 28.5.0a1 (32-bit), Build ID 20190306114216

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Re: Palemoon 28.5.0a1 (32-bit) Crash

Unread post by Moonchild » 2019-03-07, 09:03

Please include the information from help -> troubleshooting information.

EDIT: I loaded up that page in a fresh build and it looks like the site is continuously loading new ads from RTB ad providers. If you are blocking things but not blocking everything, then it's very possible you are creating massive memory leaks in that page as a result which will make the browser run out of memory and crash (OOM situations will result in a manual breakpoint from a deliberate (safe) crash).
No crash was observed here (no extensions), no matter how long I left the page up.
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Re: Palemoon 28.5.0a1 (32-bit) Crash

Unread post by aspertyx » 2019-03-07, 16:51

Here is the troubleshooting info. This machine is Win7 Professional x64 8 GB memory.
Application Basics
------------------

Name: Pale Moon
Version: 28.5.0a1 (32-bit)
Build ID: 20190306114216
Update Channel: unstable
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:60.9) Goanna/4.1 PaleMoon/28.5.0a1
OS: Windows_NT 6.1
Multiprocess Windows: 0/1 (Disabled)
Safe Mode: false

Extensions
----------

Name: Clearly
Version: 10.2.1.7.1-signed
Enabled: true
ID: readable@evernote.com

Name: Focus Keyboard
Version: 2.01
Enabled: true
ID: focusKeyboard@addons.mozilla.org

Name: Google search link fix
Version: 1.4.9.1-signed
Enabled: true
ID: jid0-XWJxt5VvCXkKzQK99PhZqAn7Xbg@jetpack

Name: Greedy Cache
Version: 1.2.0
Enabled: true
ID: greedycache@Off.JustOff

Name: Toggle animated GIFs
Version: 1.3.1
Enabled: true
ID: giftoggle@simonsoftware.se

Name: uBlock Origin
Version: 1.16.4.7
Enabled: true
ID: uBlock0@raymondhill.net

Name: Expire history by days
Version: 1.2.1
Enabled: false
ID: expire-history-by-days@bonardo.net

Name: FEBE
Version: 10.3
Enabled: false
ID: {4BBDD651-70CF-4821-84F8-2B918CF89CA3}

Name: Pale Moon Commander
Version: 3.0.0
Enabled: false
ID: commander@palemoon.org

Name: Password Exporter
Version: 1.2.1.1-signed
Enabled: false
ID: {B17C1C5A-04B1-11DB-9804-B622A1EF5492}

Name: Places Maintenance
Version: 1.3.1-signed
Enabled: false
ID: places-maintenance@bonardo.net

Name: YouTube Flash Video Player
Version: 54.0.1
Enabled: false
ID: {f3bd3dd2-2888-44c5-91a2-2caeb33fb898}

Graphics
--------

Features
Compositing: Direct3D 11
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: -
WebGL 1 Driver Renderer: WebGL is currently disabled.
WebGL 1 Driver Version: -
WebGL 1 Driver Extensions: -
WebGL 1 Extensions: -
WebGL 2 Driver WSI Info: -
WebGL 2 Driver Renderer: WebGL is currently disabled.
WebGL 2 Driver Version: -
WebGL 2 Driver Extensions: -
WebGL 2 Extensions: -
Hardware H264 Decoding: Yes; Using D3D9 API
Audio Backend: wasapi
Direct2D: true
DirectWrite: true (6.2.9200.22164)
GPU #1
Active: Yes
Description: Intel(R) HD Graphics 4000
Vendor ID: 0x8086
Device ID: 0x0166
Driver Version: 10.18.10.4425
Driver Date: 4-4-2016
Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
Subsys ID: 05341028
RAM: Unknown

Diagnostics
ClearType Parameters: DISPLAY1 [ Gamma: 2.2 Pixel Structure: BGR ClearType Level: 100 Enhanced Contrast: 200 ] DISPLAY5 [ Gamma: 2.2 Pixel Structure: RGB ClearType Level: 50 Enhanced Contrast: 50 ]
AzureCanvasAccelerated: 0
AzureCanvasBackend: direct2d 1.1
AzureContentBackend: direct2d 1.1
AzureFallbackCanvasBackend: cairo
ClearType Parameters: DISPLAY1 [ Gamma: 2.2 Pixel Structure: BGR ClearType Level: 100 Enhanced Contrast: 200 ] DISPLAY5 [ Gamma: 2.2 Pixel Structure: RGB ClearType Level: 50 Enhanced Contrast: 50 ]





Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.check_doc_frequency: 0
browser.cache.disk.capacity: 393216
browser.cache.disk.parent_directory: R:\PMcache
browser.cache.disk.smart_size_cached_value: 307200
browser.cache.disk.smart_size.enabled: false
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.memory.capacity: 32768
browser.cache.offline.capacity: 4096
browser.display.background_color: #f0fff0
browser.display.use_document_fonts: 0
browser.download.folderList: 2
browser.download.importedFromSqlite: true
browser.download.manager.closeWhenDone: true
browser.download.useDownloadDir: true
browser.places.importDefaults: false
browser.places.migratePostDataAnnotations: false
browser.places.smartBookmarksVersion: 4
browser.places.updateRecentTagsUri: false
browser.search.openintab: true
browser.search.update: false
browser.search.useDBForOrder: true
browser.sessionstore.cache_behavior: 2
browser.sessionstore.enabled: false
browser.sessionstore.exactPos: true
browser.sessionstore.interval: 120000
browser.sessionstore.max_tabs_undo: 5
browser.startup.homepage: about:blank
browser.startup.homepage_override.buildID: 20190306114216
browser.startup.homepage_override.mstone: 4.1.9
browser.tabs.animate: false
browser.tabs.autoHide: true
browser.tabs.closeWindowWithLastTab: false
browser.tabs.onTop: true
browser.tabs.tabClipWidth: 120
browser.tabs.warnOnClose: false
browser.tabs.warnOnCloseOtherTabs: false
browser.urlbar.formatting.enabled: false
dom.cycle_collector.incremental: false
dom.disable_window_open_feature.close: true
dom.disable_window_open_feature.menubar: true
dom.event.clipboardevents.enabled: false
dom.event.contextmenu.enabled: false
dom.ipc.plugins.enabled: false
dom.ipc.plugins.flash.disable-protected-mode: true
dom.ipc.plugins.flash.subprocess.crashreporter.enabled: false
dom.mozApps.used: false
dom.placeholder.show_on_focus: false
dom.vibrator.enabled: false
dom.w3c_touch_events.expose: false
extensions.lastAppVersion: 28.5.0a1
font.internaluseonly.changed: false
font.minimum-size.x-western: 13
font.name.monospace.x-western: Consolas
font.name.sans-serif.x-western: Calibri
font.name.serif.x-western: Calibri
font.size.fixed.x-western: 16
font.size.variable.x-western: 14
general.useragent.compatMode: 0
general.useragent.compatMode.firefox: false
general.useragent.compatMode.gecko: false
general.useragent.locale: en-GB
general.useragent.override.google.ca: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.9) Gecko/20100101 Goanna/3.4 Firefox/52.9 PaleMoon/27.7.0a2
general.useragent.override.math.stackexchange.com: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.9) Gecko/20100101 Goanna/4.1 Firefox/52.9 PaleMoon/28.2.2
general.useragent.override.twitter.com: Mozilla/5.0 (Windows NT 6.1; Win64; x64; Trident/7.0; rv:11.0) like Gecko
general.useragent.override.verified.capitalone.com: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.170 Safari/537.36 OPR/5
general.useragent.override.webmail.uniserve.com: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0
gfx.crash-guard.d3d11layers.appVersion: 28.5.0a1
gfx.crash-guard.d3d11layers.deviceID: 0x0166
gfx.crash-guard.d3d11layers.driverVersion: 10.18.10.4425
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d9video: 2
gfx.direct3d.checkDX10: true
gfx.direct3d.last_used_feature_level_idx: 0
gfx.direct3d.prefer_10_1: true
gfx.font_rendering.cleartype_params.force_gdi_classic_for_families: Arial,Calibri,Consolas,Courier New,Microsoft Sans Serif,Segoe UI,Tahoma,Trebuchet MS,Verdana
gfx.font_rendering.cleartype.always_use_for_content: true
html5.enable: true
image.animation_mode: none
javascript.options.baselinejit.content: true
javascript.options.ion.content: true
javascript.options.mem.gc_allocation_threshold_mb: 1000
javascript.options.mem.gc_compacting: false
javascript.options.mem.gc_generational: false
javascript.options.mem.gc_max_empty_chunk_count: 250
javascript.options.mem.gc_min_empty_chunk_count: 50
javascript.options.mem.gc_per_zone: false
javascript.options.mem.gc_refresh_frame_slices_enabled: false
javascript.options.mem.high_water_mark: 512
javascript.options.wasm: true
javascript.options.wasm_baselinejit: true
keyword.URL: http://www.google.com/webhp?ie=UTF-8&oe ... ent&gfns=1
media.benchmark.vp9.fps: 139
media.benchmark.vp9.versioncheck: 3
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
media.peerconnection.enabled: false
mousewheel.acceleration.factor: 5
mousewheel.acceleration.start: 3
network.cookie.cookieBehavior: 1
network.cookie.prefsMigrated: true
network.dns.disableIPv6: true
network.dns.disablePrefetch: false
network.dnsCacheEntries: 1000
network.http.max-connections: 64
network.http.pipelining.firstrequest: true
network.http.pipelining.maxrequests: 24
network.IDN_show_punycode: true
network.predictor.cleaned-up: true
network.predictor.enabled: true
places.database.lastMaintenance: 1551924828
places.frecency.unvisitedBookmarkBonus: 0
places.history.expiration.transient_current_max_pages: 102658
plugin.disable_full_page_plugin_for_types: audio/3gpp,audio/AMR,video/3gpp,audio/3gpp2,video/3gpp2,audio/x-m4a,audio/aiff,audio/x-aiff,audio/basic,audio/wav,audio/
plugin.importedState: true
plugin.state.flash: 2
plugin.state.np-mswmp: 1
plugin.state.npgoogleupdate: 0
plugin.state.npoff: 1
plugins.load_appdir_plugins: true
print.print_bgcolor: false
print.print_bgimages: false
print.print_command:
print.print_downloadfonts: false
print.print_evenpages: true
print.print_in_color: true
print.print_margin_bottom: 0.5
print.print_margin_left: 0.5
print.print_margin_right: 0.5
print.print_margin_top: 0.5
print.print_oddpages: true
print.print_orientation: 0
print.print_pagedelay: 500
print.print_paper_data: 0
print.print_paper_height: 11.00
print.print_paper_size_type: 1
print.print_paper_size_unit: 0
print.print_paper_width: 8.50
print.print_printer: CutePDF Writer
print.print_reversed: false
print.print_scaling: 1.00
print.print_shrink_to_fit: true
print.print_to_file: false
print.print_unwriteable_margin_bottom: 0
print.print_unwriteable_margin_left: 0
print.print_unwriteable_margin_right: 0
print.print_unwriteable_margin_top: 0
print.printer_Dell_Laser_Printer_5210n.print_bgcolor: true
print.printer_Dell_Laser_Printer_5210n.print_bgimages: true
print.printer_Dell_Laser_Printer_5210n.print_colorspace:
print.printer_Dell_Laser_Printer_5210n.print_command:
print.printer_Dell_Laser_Printer_5210n.print_downloadfonts: false
print.printer_Dell_Laser_Printer_5210n.print_duplex: -437918235
print.printer_Dell_Laser_Printer_5210n.print_edge_bottom: 0
print.printer_Dell_Laser_Printer_5210n.print_edge_left: 0
print.printer_Dell_Laser_Printer_5210n.print_edge_right: 0
print.printer_Dell_Laser_Printer_5210n.print_edge_top: 0
print.printer_Dell_Laser_Printer_5210n.print_evenpages: true
print.printer_Dell_Laser_Printer_5210n.print_footercenter:
print.printer_Dell_Laser_Printer_5210n.print_footerleft: &PT
print.printer_Dell_Laser_Printer_5210n.print_footerright: &D
print.printer_Dell_Laser_Printer_5210n.print_headercenter:
print.printer_Dell_Laser_Printer_5210n.print_headerleft: &T
print.printer_Dell_Laser_Printer_5210n.print_headerright: &U
print.printer_Dell_Laser_Printer_5210n.print_in_color: true
print.printer_Dell_Laser_Printer_5210n.print_margin_bottom: 0.5
print.printer_Dell_Laser_Printer_5210n.print_margin_left: 0.5
print.printer_Dell_Laser_Printer_5210n.print_margin_right: 0.5
print.printer_Dell_Laser_Printer_5210n.print_margin_top: 0.5
print.printer_Dell_Laser_Printer_5210n.print_oddpages: true
print.printer_Dell_Laser_Printer_5210n.print_orientation: 0
print.printer_Dell_Laser_Printer_5210n.print_page_delay: 50
print.printer_Dell_Laser_Printer_5210n.print_paper_data: 1
print.printer_Dell_Laser_Printer_5210n.print_paper_height: -1.00
print.printer_Dell_Laser_Printer_5210n.print_paper_name:
print.printer_Dell_Laser_Printer_5210n.print_paper_size_unit: 0
print.printer_Dell_Laser_Printer_5210n.print_paper_width: -1.00
print.printer_Dell_Laser_Printer_5210n.print_plex_name:
print.printer_Dell_Laser_Printer_5210n.print_resolution: 600
print.printer_Dell_Laser_Printer_5210n.print_resolution_name:
print.printer_Dell_Laser_Printer_5210n.print_reversed: false
print.printer_Dell_Laser_Printer_5210n.print_scaling: 1.00
print.printer_Dell_Laser_Printer_5210n.print_shrink_to_fit: true
print.printer_Dell_Laser_Printer_5210n.print_to_file: false
print.printer_Dell_Laser_Printer_5210n.print_unwriteable_margin_bottom: 0
print.printer_Dell_Laser_Printer_5210n.print_unwriteable_margin_left: 0
print.printer_Dell_Laser_Printer_5210n.print_unwriteable_margin_right: 0
print.printer_Dell_Laser_Printer_5210n.print_unwriteable_margin_top: 0
print.printer_novaPDF.print_bgcolor: true
print.printer_novaPDF.print_bgimages: true
print.printer_novaPDF.print_colorspace:
print.printer_novaPDF.print_command:
print.printer_novaPDF.print_downloadfonts: false
print.printer_novaPDF.print_duplex: -437918235
print.printer_novaPDF.print_edge_bottom: 0
print.printer_novaPDF.print_edge_left: 0
print.printer_novaPDF.print_edge_right: 0
print.printer_novaPDF.print_edge_top: 0
print.printer_novaPDF.print_evenpages: true
print.printer_novaPDF.print_footercenter:
print.printer_novaPDF.print_footerleft: &PT
print.printer_novaPDF.print_footerright: &D
print.printer_novaPDF.print_headercenter:
print.printer_novaPDF.print_headerleft: &T
print.printer_novaPDF.print_headerright: &U
print.printer_novaPDF.print_in_color: true
print.printer_novaPDF.print_margin_bottom: 0.5
print.printer_novaPDF.print_margin_left: 0.5
print.printer_novaPDF.print_margin_right: 0.5
print.printer_novaPDF.print_margin_top: 0.5
print.printer_novaPDF.print_oddpages: true
print.printer_novaPDF.print_orientation: 0
print.printer_novaPDF.print_page_delay: 50
print.printer_novaPDF.print_paper_data: 1
print.printer_novaPDF.print_paper_height: -1.00
print.printer_novaPDF.print_paper_name:
print.printer_novaPDF.print_paper_size_unit: 0
print.printer_novaPDF.print_paper_width: -1.00
print.printer_novaPDF.print_plex_name:
print.printer_novaPDF.print_resolution: 600
print.printer_novaPDF.print_resolution_name:
print.printer_novaPDF.print_reversed: false
print.printer_novaPDF.print_scaling: 1.00
print.printer_novaPDF.print_shrink_to_fit: true
print.printer_novaPDF.print_to_file: false
print.printer_novaPDF.print_unwriteable_margin_bottom: 0
print.printer_novaPDF.print_unwriteable_margin_left: 0
print.printer_novaPDF.print_unwriteable_margin_right: 0
print.printer_novaPDF.print_unwriteable_margin_top: 0
privacy.donottrackheader.enabled: true
privacy.sanitize.migrateFx3Prefs: true
security.dialog_enable_delay: 0
security.disable_button.openCertManager: false
security.disable_button.openDeviceManager: false
security.OCSP.enabled: 0
security.warn_viewing_mixed: false
services.sync.declinedEngines:
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1549926654
webgl.disabled: true

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.20
Version in use: 4.20

NSS
Expected minimum version: 3.41
Version in use: 3.41

NSSSMIME
Expected minimum version: 3.41
Version in use: 3.41

NSSSSL
Expected minimum version: 3.41
Version in use: 3.41

NSSUTIL
Expected minimum version: 3.41
Version in use: 3.41

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Re: Palemoon 28.5.0a1 (32-bit) Crash

Unread post by Moonchild » 2019-03-07, 16:59

I strongly suggest you reset your preferences to Pale Moon defaults.
Since you have Pale Moon Commander installed, the simplest way is Preferences -> Advanced Preferences -> Other -> tab "Reset" -> Reset all preferences
Improving Mozilla code: You know you're on the right track with code changes when you spend the majority of your time deleting code.

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Re: Palemoon 28.5.0a1 (32-bit) Crash

Unread post by aspertyx » 2019-03-09, 21:33

I do not want to go quite that far! But I did change all of the garbage collection javascript.options back to their defaults. I changed these options about one month ago.

I believe this problem can be closed.

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