Problem with 2 websites

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Mirage
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Problem with 2 websites

Postby Mirage » Fri, 30 Mar 2018, 11:52

Hello,

1. Fnac.com : login doesn't work
- Go to : https://www.fnac.com/
- At the top of the page click on "Se connecter" then "Me connecter"
- On the new page I put my login/pass and I click on the button "Me connecter"
- Nothing happens
Normal behavior : user is redirected to the home page and is logged

2. clinique-chantecler.com : impossible to use the appointment feature
- Go to : https://www.clinique-chantecler.com/fr/ ... urologique
- In the middle of the page choose any physician (like Thomas BODIN) an click on the button "Demander un rendez-vous" (ask for an appointment)
- Nothing happens
Normal behavior (see in attachment) : a new windows appears in the forefront (not a browser windows). An comes from a tier website : Doctolib

Tested on Palemoon 27.8.3 (64-bit) with a new default test profile - Windows 7 x64
Both sites works well on Chromium 65.0.3325.181 x64

Don't hesitate if you need logs and more informations

Regards.
Attachments
www.clinique-chantecler.com.png

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adesh
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Re: Problem with 2 websites

Postby adesh » Fri, 30 Mar 2018, 13:38

I get 403 Forbidden error for the first one, so can't say what's the issue.

For second, a script error is triggered when link is clicked. Following is what I get in console:
ReferenceError: event is not defined theme-62-chirurgie-urologique:761:95

Script is trying to access global "event" object and failing. Following is the offending script.

Code: Select all

   </script><script type="text/javascript">
               $(document).ready(function () {
                  $('.reveal-modal').on('open', function () {
                     var iframe = $(this).children('iframe');
                     $(iframe).attr('src', iframe.data('src'));
                     if ($(this).hasClass('doctolib')) {
                     // ERROR IN LINE BELOW
                        ga && ga('send', 'event', { eventCategory: 'Doctolib', eventAction: 'Clic bouton RDV', eventLabel: event.target.href, transport: 'beacon' });
                        iFrameResize();
                     }
                  })
               });
            </script>
Last edited by adesh on Fri, 30 Mar 2018, 13:40, edited 1 time in total.

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badnick
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Re: Problem with 2 websites

Postby badnick » Fri, 30 Mar 2018, 17:02

For the second link: same behaviort on Firefox, I think is something wrong with the web page code because on both browsers this "buttons" are interpreted like a picture.

coffeebreak
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Re: Problem with 2 websites

Postby coffeebreak » Fri, 30 Mar 2018, 17:08

The first site did load here, but clicking the login link redirected to a "site under maintenance" message.
fnac-maintenance.png

in English:
fnac-maintenance-english.png

Mirage
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Re: Problem with 2 websites

Postby Mirage » Thu, 12 Apr 2018, 23:48

I made a test with some browsers in safe mode or default settings (updated and x64 when available):

https://www.clinique-chantecler.com/fr/ ... urologique (= appointment window)
Working : IE 11, Chromium
Not Working : Palemoon, Basilik, Firefox

https://www.fnac.com/ (=login)
Working : IE 11, Chromium, Firefox, Basilik
Not Working : Palemoon

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Soufer
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Re: Problem with 2 websites

Postby Soufer » Fri, 13 Apr 2018, 13:28

I agree with badnick


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