Print Preview crashes Pale Moon on.. Topic is solved

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GStathops
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Print Preview crashes Pale Moon on..

Postby GStathops » Fri May 19, 2017 12:08 pm

.. http://www.tomshardware.com

with error
Faulting application name: palemoon.exe, version: 27.2.1.6290, time stamp: 0x58d2fb4f
Faulting module name: xul.dll, version: 27.2.1.6290, time stamp: 0x58d2fb78
Exception code: 0xc0000005
Fault offset: 0x0118077f
Faulting process id: 0x804
Faulting application start time: 0x01d2cffc0b7d90b7
Faulting application path: C:\Program Files\Pale Moon\palemoon.exe
Faulting module path: C:\Program Files\Pale Moon\xul.dll
Report Id: 20bef23e-3bf0-11e7-8f29-001fd0209819

that happens on WIn7 SP1 x86 - Palemoon 27.2.1 (tested also with addons disabled).
and on WinXP SP3 x86 - Palemoon 26.5.0

Nothing urgent btw just thought to report it.. :wave:

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Re: Print Preview crashes Pale Moon on..

Postby dark_moon » Fri May 19, 2017 12:32 pm

I can confirm it:
Problemereignisname: APPCRASH
Anwendungsname: palemoon.exe
Anwendungsversion: 27.3.0.6321
Anwendungszeitstempel: 58fbd80c
Fehlermodulname: xul.dll
Fehlermodulversion: 27.3.0.6321
Fehlermodulzeitstempel: 58fbd8c4
Ausnahmecode: c0000005
Ausnahmeoffset: 000000000159ef8d
Betriebsystemversion: 6.1.7601.2.1.0.256.48
Gebietsschema-ID: 1031
Zusatzinformation 1: cd15
Zusatzinformation 2: cd1547dfaa6b9ca74c626cfb0ebdb1ad
Zusatzinformation 3: f00c
Zusatzinformation 4: f00c85fdfea0e51e444eed8dec5d97ea

Version=1
EventType=APPCRASH
EventTime=131396705918337491
ReportType=2
Consent=1
ReportIdentifier=da8676fc-3c8e-11e7-bc7c-001fd08d2a24
IntegratorReportIdentifier=da8676fb-3c8e-11e7-bc7c-001fd08d2a24
Response.type=4
Sig[0].Name=Anwendungsname
Sig[0].Value=palemoon.exe
Sig[1].Name=Anwendungsversion
Sig[1].Value=27.3.0.6321
Sig[2].Name=Anwendungszeitstempel
Sig[2].Value=58fbd80c
Sig[3].Name=Fehlermodulname
Sig[3].Value=xul.dll
Sig[4].Name=Fehlermodulversion
Sig[4].Value=27.3.0.6321
Sig[5].Name=Fehlermodulzeitstempel
Sig[5].Value=58fbd8c4
Sig[6].Name=Ausnahmecode
Sig[6].Value=c0000005
Sig[7].Name=Ausnahmeoffset
Sig[7].Value=000000000159ef8d
DynamicSig[1].Name=Betriebsystemversion
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Gebietsschema-ID
DynamicSig[2].Value=1031
DynamicSig[22].Name=Zusatzinformation 1
DynamicSig[22].Value=cd15
DynamicSig[23].Name=Zusatzinformation 2
DynamicSig[23].Value=cd1547dfaa6b9ca74c626cfb0ebdb1ad
DynamicSig[24].Name=Zusatzinformation 3
DynamicSig[24].Value=f00c
DynamicSig[25].Name=Zusatzinformation 4
DynamicSig[25].Value=f00c85fdfea0e51e444eed8dec5d97ea
UI[2]=C:\Program Files\Pale Moon\palemoon.exe
UI[3]=Pale Moon web browser funktioniert nicht mehr
UI[4]=Windows kann online nach einer Lösung für das Problem suchen.
UI[5]=Online nach einer Lösung suchen und das Programm schließen
UI[6]=Später online nach einer Lösung suchen und das Programm schließen
UI[7]=Programm schließen
LoadedModule[0]=C:\Program Files\Pale Moon\palemoon.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\ADVAPI32.DLL
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
LoadedModule[8]=C:\Windows\system32\USER32.dll
LoadedModule[9]=C:\Windows\system32\GDI32.dll
LoadedModule[10]=C:\Windows\system32\LPK.dll
LoadedModule[11]=C:\Windows\system32\USP10.dll
LoadedModule[12]=C:\Windows\system32\apphelp.dll
LoadedModule[13]=C:\Windows\AppPatch\AppPatch64\EMET64.dll
LoadedModule[14]=C:\Windows\system32\IMM32.DLL
LoadedModule[15]=C:\Windows\system32\MSCTF.dll
LoadedModule[16]=C:\Program Files\Pale Moon\mozglue.dll
LoadedModule[17]=C:\Windows\system32\VERSION.dll
LoadedModule[18]=C:\Program Files\Pale Moon\MSVCR120.dll
LoadedModule[19]=C:\Program Files\Pale Moon\MSVCP120.dll
LoadedModule[20]=C:\Program Files\Pale Moon\nss3.dll
LoadedModule[21]=C:\Windows\system32\WINMM.dll
LoadedModule[22]=C:\Windows\system32\WSOCK32.dll
LoadedModule[23]=C:\Windows\system32\WS2_32.dll
LoadedModule[24]=C:\Windows\system32\NSI.dll
LoadedModule[25]=C:\Program Files\Pale Moon\mozjs.dll
LoadedModule[26]=C:\Program Files\Pale Moon\icuin58.dll
LoadedModule[27]=C:\Program Files\Pale Moon\icuuc58.dll
LoadedModule[28]=C:\Program Files\Pale Moon\icudt58.dll
LoadedModule[29]=C:\Windows\system32\PSAPI.DLL
LoadedModule[30]=C:\Program Files\Pale Moon\mozalloc.dll
LoadedModule[31]=C:\Program Files\Pale Moon\gkmedias.dll
LoadedModule[32]=C:\Windows\system32\ole32.dll
LoadedModule[33]=C:\Windows\system32\MSIMG32.dll
LoadedModule[34]=C:\Program Files\Pale Moon\xul.dll
LoadedModule[35]=C:\Windows\system32\NETAPI32.dll
LoadedModule[36]=C:\Windows\system32\netutils.dll
LoadedModule[37]=C:\Windows\system32\srvcli.dll
LoadedModule[38]=C:\Windows\system32\wkscli.dll
LoadedModule[39]=C:\Windows\system32\SAMCLI.DLL
LoadedModule[40]=C:\Windows\system32\SHELL32.dll
LoadedModule[41]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[42]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[43]=C:\Windows\system32\WINNSI.DLL
LoadedModule[44]=C:\Windows\system32\UxTheme.dll
LoadedModule[45]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[46]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[47]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[48]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[49]=C:\Windows\system32\WINTRUST.dll
LoadedModule[50]=C:\Windows\system32\CRYPT32.dll
LoadedModule[51]=C:\Windows\system32\MSASN1.dll
LoadedModule[52]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[53]=C:\Program Files\Pale Moon\VCOMP120.DLL
LoadedModule[54]=C:\Windows\system32\USERENV.dll
LoadedModule[55]=C:\Windows\system32\profapi.dll
LoadedModule[56]=C:\Windows\system32\dwmapi.dll
LoadedModule[57]=C:\Windows\system32\dwrite.dll
LoadedModule[58]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[59]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757\comctl32.dll
LoadedModule[60]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[61]=C:\Windows\system32\propsys.dll
LoadedModule[62]=C:\Windows\system32\ntmarta.dll
LoadedModule[63]=C:\Windows\system32\WLDAP32.dll
LoadedModule[64]=C:\Windows\system32\Dnsapi.dll
LoadedModule[65]=C:\Windows\system32\mswsock.dll
LoadedModule[66]=C:\Windows\System32\wshtcpip.dll
LoadedModule[67]=C:\Program Files\Pale Moon\browser\components\browsercomps.dll
LoadedModule[68]=C:\Windows\system32\NLAapi.dll
LoadedModule[69]=C:\Windows\system32\napinsp.dll
LoadedModule[70]=C:\Windows\system32\pnrpnsp.dll
LoadedModule[71]=C:\Windows\System32\winrnr.dll
LoadedModule[72]=C:\Windows\system32\WINSTA.dll
LoadedModule[73]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[74]=C:\Windows\system32\rsaenh.dll
LoadedModule[75]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[76]=C:\Windows\System32\MMDevApi.dll
LoadedModule[77]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[78]=C:\Windows\system32\d3d11.dll
LoadedModule[79]=C:\Windows\system32\dxgi.dll
LoadedModule[80]=C:\Windows\system32\nvwgf2umx.dll
LoadedModule[81]=C:\Windows\system32\bcrypt.dll
LoadedModule[82]=C:\Windows\system32\d2d1.dll
LoadedModule[83]=C:\Windows\system32\XmlLite.dll
LoadedModule[84]=C:\Windows\system32\d3d10_1.dll
LoadedModule[85]=C:\Windows\system32\d3d10_1core.dll
LoadedModule[86]=C:\Windows\system32\bcryptprimitives.dll
LoadedModule[87]=C:\Windows\system32\mscms.dll
LoadedModule[88]=C:\Windows\system32\icm32.dll
LoadedModule[89]=C:\Program Files\Pale Moon\softokn3.dll
LoadedModule[90]=C:\Program Files\Pale Moon\nssdbm3.dll
LoadedModule[91]=C:\Program Files\Pale Moon\freebl3.dll
LoadedModule[92]=C:\Program Files\Pale Moon\nssckbi.dll
LoadedModule[93]=C:\Windows\System32\wship6.dll
LoadedModule[94]=C:\Windows\system32\rasadhlp.dll
LoadedModule[95]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[96]=C:\Windows\system32\explorerframe.dll
LoadedModule[97]=C:\Windows\system32\DUser.dll
LoadedModule[98]=C:\Windows\system32\DUI70.dll
LoadedModule[99]=C:\Windows\system32\dhcpcsvc6.DLL
LoadedModule[100]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[101]=C:\Windows\system32\LINKINFO.dll
LoadedModule[102]=C:\Windows\system32\ntshrui.dll
LoadedModule[103]=C:\Windows\system32\cscapi.dll
LoadedModule[104]=C:\Windows\system32\slc.dll
LoadedModule[105]=C:\Windows\system32\mfplat.dll
LoadedModule[106]=C:\Windows\system32\AVRT.dll
LoadedModule[107]=C:\Windows\system32\mfreadwrite.dll
LoadedModule[108]=C:\Windows\system32\mf.dll
LoadedModule[109]=C:\Windows\system32\ATL.DLL
LoadedModule[110]=C:\Windows\system32\ksuser.dll
LoadedModule[111]=C:\Windows\system32\dxva2.dll
LoadedModule[112]=C:\Windows\system32\d3d9.dll
LoadedModule[113]=C:\Windows\system32\d3d8thk.dll
LoadedModule[114]=C:\Windows\system32\powrprof.dll
LoadedModule[115]=C:\Windows\System32\msmpeg2vdec.dll
LoadedModule[116]=C:\Windows\System32\EVR.dll
LoadedModule[117]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[118]=C:\Windows\system32\EhStorShell.dll
LoadedModule[119]=C:\Windows\System32\cscui.dll
LoadedModule[120]=C:\Windows\System32\CSCDLL.dll
LoadedModule[121]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[122]=C:\Windows\system32\spool\DRIVERS\x64\3\CNMUIAA.DLL
LoadedModule[123]=C:\Windows\system32\SspiCli.dll
LoadedModule[124]=C:\Windows\system32\spool\DRIVERS\x64\3\CNMDRAA.DLL
LoadedModule[125]=C:\Windows\system32\spool\DRIVERS\x64\3\CNMCPAA.DLL
FriendlyEventName=Nicht mehr funktionsfähig
ConsentKey=APPCRASH
AppName=Pale Moon web browser
AppPath=C:\Program Files\Pale Moon\palemoon.exe


Anyway you should update to Pale Moon 27.3.0
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HowTo create a new Pale Moon Profile & use the Safe Mode
My GPG Key: 0x01EAFE95

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Re: Print Preview crashes Pale Moon on..

Postby New Tobin Paradigm » Fri May 19, 2017 12:45 pm

c0000005 is a Memory Access Violation we need a minidump.

I don't have any sort of printer virtual or otherwise so I can't test Print Preview thus I can't generate a minidump.
[ T O B I N W A V E ]

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Re: Print Preview crashes Pale Moon on..

Postby dark_moon » Fri May 19, 2017 2:39 pm

Right. Here: http://www.xup.in/dl,42779741/print_preview_crash.7z/

I send the PW to Moonchild
Happy Pale Moon x64 under Win7 x64 User
German translator for Pale Moon 15+ and Pale Moon Commander addon

HowTo create a new Pale Moon Profile & use the Safe Mode
My GPG Key: 0x01EAFE95

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Re: Print Preview crashes Pale Moon on..

Postby New Tobin Paradigm » Fri May 19, 2017 2:47 pm

[ T O B I N W A V E ]

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Re: Print Preview crashes Pale Moon on..

Postby Moonchild » Fri May 19, 2017 2:48 pm

I was able to reproduce the crash myself so a crashdump wasn't necessary in this case. Thanks anyway!

Looks like a null deref crash. It's in layout, so it'll take some unraveling. Of note this same crash was common on Firefox as well until very recently. I'll run a mozregression as well to figure out the fix range.
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Re: Print Preview crashes Pale Moon on..  Topic is solved

Postby New Tobin Paradigm » Fri May 19, 2017 3:32 pm

This is now RESOLVED FIXED
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