Palemoon deleted a username/password from store
Posted: 2018-10-07, 10:05
Probably raised this in the wrong part tof the forum, apologies, I was being logged out continuously and had a bit of a panic.
I have PM 27.9.3 32 bit (I never update until ALL the problems have been ironed out in a new release) on Windows 7 64bit.
It has been working beautifully.
System required a hard reboot after a lock-up due to some networking issue. Palemoon started immediately after the reboot and when I visited my first site (Deviantart) Palemoon started up with difficulty and locked up having to be killed manually. See event log entry at bottom of post.
On the next run I tried my usual sites but for some reason I was able to access unable to access deviantart, initially it logged me in and I was able to respond to messages on my account. Then I noticed an error message in a pop up that was accidentally clicked-through as there was so much happening on startup. I was not able to take the message text down. I was logged out of the site AND COULD NOT LOG BACK IN.
All my passwords are stored and remembered by PM, I have a very strong 18 character master password. No issues before.
PM would not fill in the username/password fields as normal. I checked the password list using the saved password editor plugin. My site/username password entry for Deviantart was now missing, it was gone from the list. I exported the list to a text file for analysis. The entry is no longer present in the password list. Only PM or myself can delete an entry from the list, it wasn't me.
I also have Firefox running on the same machine using the same exported/imported password list, I can see the entry for deviantart still extant in that list. I was able to take the site details from FF and bring them over to PM and was then able to log in successfully.
Other sites also had access problems from the same point, several asking me to relogin - this Palemoon forum for example expected me to relogin before posting, though initially accepting me as being logged in. Strange behaviour.
The QB64 forum that I access daily will not allow me to login at all despite my password credentials all being present and good, stating "Session verification failed. Please try logging out and back in again, and then try again." I cannot access this site at all.
Not sure what has happened but somehow PM has deleted the site/username/password details from the password file for one of my important sites and that is a worry to me. It is just lucky that I have a recent export.
In the system application event log I see only one error:
The program palemoon.exe version 27.9.3.6735 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: bf4
Start Time: 01d45e1c6ae4c0ae
Termination Time: 78
Application Path: C:\Program Files (x86)\Pale Moon\palemoon.exe
Report Id: 46a01488-ca11-11e8-b733-0025647f6cbd
I'm assuming profile corruption of some sort. Any thoughts?
I have PM 27.9.3 32 bit (I never update until ALL the problems have been ironed out in a new release) on Windows 7 64bit.
It has been working beautifully.
System required a hard reboot after a lock-up due to some networking issue. Palemoon started immediately after the reboot and when I visited my first site (Deviantart) Palemoon started up with difficulty and locked up having to be killed manually. See event log entry at bottom of post.
On the next run I tried my usual sites but for some reason I was able to access unable to access deviantart, initially it logged me in and I was able to respond to messages on my account. Then I noticed an error message in a pop up that was accidentally clicked-through as there was so much happening on startup. I was not able to take the message text down. I was logged out of the site AND COULD NOT LOG BACK IN.
All my passwords are stored and remembered by PM, I have a very strong 18 character master password. No issues before.
PM would not fill in the username/password fields as normal. I checked the password list using the saved password editor plugin. My site/username password entry for Deviantart was now missing, it was gone from the list. I exported the list to a text file for analysis. The entry is no longer present in the password list. Only PM or myself can delete an entry from the list, it wasn't me.
I also have Firefox running on the same machine using the same exported/imported password list, I can see the entry for deviantart still extant in that list. I was able to take the site details from FF and bring them over to PM and was then able to log in successfully.
Other sites also had access problems from the same point, several asking me to relogin - this Palemoon forum for example expected me to relogin before posting, though initially accepting me as being logged in. Strange behaviour.
The QB64 forum that I access daily will not allow me to login at all despite my password credentials all being present and good, stating "Session verification failed. Please try logging out and back in again, and then try again." I cannot access this site at all.
Not sure what has happened but somehow PM has deleted the site/username/password details from the password file for one of my important sites and that is a worry to me. It is just lucky that I have a recent export.
In the system application event log I see only one error:
The program palemoon.exe version 27.9.3.6735 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: bf4
Start Time: 01d45e1c6ae4c0ae
Termination Time: 78
Application Path: C:\Program Files (x86)\Pale Moon\palemoon.exe
Report Id: 46a01488-ca11-11e8-b733-0025647f6cbd
I'm assuming profile corruption of some sort. Any thoughts?