My antivirus software complains that Pale Moon is malware?

Frequently Asked Questions about the Pale Moon browser and their answers.
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My antivirus software complains that Pale Moon is malware?

Post by Moonchild » 2011-09-26, 18:03

My antivirus software complains that Pale Moon is a trojan, keylogger, PUP, PUA, ...

Some Antivirus software is a little too paranoid in their scanning for potentially dangerous programs. It seems scanning with what is called "heuristics" is still something extremely difficult for people to implement properly, and as a result, some AV scanners are rather paranoid whenever a complex piece of optimized software is encountered, especially if it interacts with multiple other programs (like the plugin container does).

Pale Moon has been scanned by several leading and independent software distributors and found to be 100% clean and safe.

If your anti-malware package keeps complaining and your system is otherwise clean, please report it to your security software vendor as a false positive. Reporting it to the browser author serves no purpose as it's the malware detector's scanning engine that needs fixing.
"Son, in life you do not fight battles because you expect to win, you fight them merely because they need to be fought." -- Snagglepuss


Re: My antivirus software complains that Pale Moon is malwar

Post by jcdenton2k » 2012-03-04, 18:01

This is a known issue with really poor antivirus suites such as:
Symantec products
Norton products
McAfee products
Other poorly-designed antivirus or malware detection suites/products by vendors in 3rd-world countries.

This may also happen if a release is brand new and your antivirus relies heavily on "cloud detection", flagging Pale Moon as suspicious because the new version is not used by a lot of people yet.