Receiving multiple emails about same topic Topic is solved

About this bulletin board and the Pale Moon website

Moderators: FranklinDM, Lootyhoof

User avatar
back2themoon
Moon Magic practitioner
Moon Magic practitioner
Posts: 2046
Joined: 2012-08-19, 20:32

Receiving multiple emails about same topic

Unread post by back2themoon » 2022-05-18, 11:10

Did something change on email notifications? Since yesterday/today I receive multiple emails without visiting the forum i.e. this part no longer seems to apply: "No more notifications will be sent until you visit the topic."

I didn't change any notification settings recently, except for unticking the 'Notifications' column.

Notifications.png

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 32195
Joined: 2011-08-28, 17:27
Location: Tranås, SE
Contact:

Re: Receiving multiple emails about same topic

Unread post by Moonchild » 2022-05-18, 14:36

back2themoon wrote:
2022-05-18, 11:10
Did something change on email notifications?
Nothing has changed in regards to the forum software recently.
"You will observe with concern how long a useful truth may be known and exist before it is generally received and practiced on." -- Benjamin Franklin
"Compromise and collaboration lie at the heart of all great endeavours" -- Kassandra
Image

Blacklab
Keeps coming back
Keeps coming back
Posts: 845
Joined: 2012-06-08, 12:14

Re: Receiving multiple emails about same topic

Unread post by Blacklab » 2022-05-18, 21:01

Might be a gremlin in forum code somewhere... I've just received an email notification saying I'd been quoted when I hadn't... I had posted a reply on that thread (flightradar24 - No map) but my particular reply had not been quoted from?

This post from Ron_S quoting Scribe seems to have triggered an invalid notification to me: viewtopic.php?f=70&p=228099#p228099

Capture.JPG

I've checked my forum 'User Control Panel' notifications page... all looks normal... no user settings changed by me in months.

User avatar
back2themoon
Moon Magic practitioner
Moon Magic practitioner
Posts: 2046
Joined: 2012-08-19, 20:32

Re: Receiving multiple emails about same topic

Unread post by back2themoon » 2022-05-20, 19:34

Ok, thanks. This is what I mean:

eMail.png

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 32195
Joined: 2011-08-28, 17:27
Location: Tranås, SE
Contact:

Re: Receiving multiple emails about same topic

Unread post by Moonchild » 2022-05-20, 19:47

If you subscribe to a topic (either from the tools menu or by checking "notify me when a reply is posted" in the compose window), then I would think you will be informed about any and all replies to that topic, as long as you visit it in-between, right? if you're using an RSS reader or keep a tab open that refreshes or what not then that might be triggering "you've visited"... not sure.
I never really use that feature myself.
Like I said nothing has changed in the forum as far as I know. Certainly nothing has changed in the actual software of the forum recently.
"You will observe with concern how long a useful truth may be known and exist before it is generally received and practiced on." -- Benjamin Franklin
"Compromise and collaboration lie at the heart of all great endeavours" -- Kassandra
Image

User avatar
back2themoon
Moon Magic practitioner
Moon Magic practitioner
Posts: 2046
Joined: 2012-08-19, 20:32

Re: Receiving multiple emails about same topic

Unread post by back2themoon » 2022-05-20, 20:26

Ok, thanks. I can live with it. No RSS, auto-refreshing tabs or other recent changes. Perhaps the always open Thunderbird is somehow now triggering "you've visited" while downloading messages? Sounds excessive, but I wouldn't be surprised.

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 32195
Joined: 2011-08-28, 17:27
Location: Tranås, SE
Contact:

Re: Receiving multiple emails about same topic

Unread post by Moonchild » 2022-05-20, 21:15

The only thing I can think of might be that if you disable in-board notifications it might trigger spurious e-mails that would normally be handled by the notification system for on-site display, and it somehow ignores the condition in that case, i.e. a bug in phpBB.
"You will observe with concern how long a useful truth may be known and exist before it is generally received and practiced on." -- Benjamin Franklin
"Compromise and collaboration lie at the heart of all great endeavours" -- Kassandra
Image

User avatar
back2themoon
Moon Magic practitioner
Moon Magic practitioner
Posts: 2046
Joined: 2012-08-19, 20:32

Re: Receiving multiple emails about same topic

Unread post by back2themoon » 2022-05-21, 09:21

You are most probably right, since that's what I changed. The emails keep on coming, so I just flipped all notifications back on. On other phpBB forums too, disabling those caused problems (or is simply not an option, since if you enable email notifications they are forcibly enabled with no option to turn them off). I was a bit surprised to see it was possible here.

edit: here's the old thread: Cannot disable board notifications (so they never got it right, I guess)

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 32195
Joined: 2011-08-28, 17:27
Location: Tranås, SE
Contact:

Re: Receiving multiple emails about same topic

Unread post by Moonchild » 2022-05-21, 09:34

Yeah there's only so much I can do to deal with the forum's internal errors. I'm just a user of the forum software here.
"You will observe with concern how long a useful truth may be known and exist before it is generally received and practiced on." -- Benjamin Franklin
"Compromise and collaboration lie at the heart of all great endeavours" -- Kassandra
Image

User avatar
back2themoon
Moon Magic practitioner
Moon Magic practitioner
Posts: 2046
Joined: 2012-08-19, 20:32

Re: Receiving multiple emails about same topic

Unread post by back2themoon » 2022-05-23, 07:59

I confirm the issue was solved by re-enabling all in-forum notifications. Doesn't make much sense, but it's what it is.

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 32195
Joined: 2011-08-28, 17:27
Location: Tranås, SE
Contact:

Re: Receiving multiple emails about same topic

Unread post by Moonchild » 2022-05-23, 11:56

I don't know what they were thinking then. Nothing I can do anything about either way, as I really don't have the time or energy to dive into phpBB code for the foreseeable future.
"You will observe with concern how long a useful truth may be known and exist before it is generally received and practiced on." -- Benjamin Franklin
"Compromise and collaboration lie at the heart of all great endeavours" -- Kassandra
Image

Post Reply