Issues with version 25.1.0 and up

Users and developers helping users with generic and technical Pale Moon issues on all operating systems.

Moderator: trava90

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This board is for technical/general usage questions and troubleshooting for the Pale Moon browser only.
Technical issues and questions not related to the Pale Moon browser should be posted in other boards!
Please keep off-topic and general discussion out of this board, thank you!
Nothingness

Issues with version 25.1.0 and up

Unread post by Nothingness » 2015-01-30, 13:12

I've been having issues with all versions starting with 25.1.0. The tabs don't load anymore and the screen is sort of not selectable. It's impossible to select texts per example. And when I right-click I get what is on the screenshot. I'm still on last non-buggy version for me: 25.0.2.
Application Basics
------------------

Name: Pale Moon
Version: 25.0.2
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:25.0) Gecko/20141021 Firefox/24.9 PaleMoon/25.0.2

Extensions
----------

Name: Adblock Plus
Version: 2.6.4
Enabled: true
ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Case Changer
Version: 2.0.0.18
Enabled: true
ID: casechanger@plugin

Name: Cookie Manager Button
Version: 1.0.1.6
Enabled: true
ID: {4568ed01-8341-4961-b3d5-98ab068ce4c0}

Name: Coupons at Checkout
Version: 1.4.1
Enabled: true
ID: jid0-5R3LLpyrG0a1kPDXAA8ZKmM0bgM@jetpack

Name: Cryptocat
Version: 2.2.2
Enabled: true
ID: cryptocat@crypto.cat

Name: Diaspora Advanced Sharer
Version: 0.4.0
Enabled: true
ID: jid0-8sbuIWtTuQjPXlRecI940XM2Kro@jetpack

Name: Disconnect
Version: 3.14.0
Enabled: true
ID: 2.0@disconnect.me

Name: Forecastfox
Version: 2.2.2
Enabled: true
ID: {0538E3E3-7E9B-4d49-8831-A227C80A7AD3}

Name: Ghostery
Version: 5.4.0
Enabled: true
ID: firefox@ghostery.com

Name: Personas Plus
Version: 1.7.3
Enabled: true
ID: personas@christopher.beard

Name: Pinterest Pin Button
Version: 1.8
Enabled: true
ID: {677a8f98-fd64-40b0-a883-b8c95d0cbf17}

Name: PriceDrop
Version: 1.32
Enabled: true
ID: {987211C6-B504-4ab2-90BF-60CC49808D42}

Name: ProgressMeter
Version: 1.2
Enabled: true
ID: progress-meter@bgoluboff.org

Name: Pso2 Firefox Addon
Version: 0.1
Enabled: true
ID: jid1-j3SSvbOi8ib38w@jetpack

Name: Secure Or Not
Version: 1.2
Enabled: true
ID: secureornot@tiptt.blogspot.com

Name: Simple Timer
Version: 1.13
Enabled: true
ID: simpletimer@grbradt.org

Name: StopTube
Version: 0.2.1
Enabled: true
ID: stoptube@kashiif.com

Name: TeaTimer
Version: 1.2.3
Enabled: true
ID: teatimer@codepaintedby.philipp-soehnlein.de

Name: Turn Off the Lights
Version: 3.0.0.16
Enabled: true
ID: stefanvandamme@stefanvd.net

Name: UltraSurf Firefox Tool
Version: 3.0
Enabled: true
ID: {5B52016C-D097-4aec-BE61-9F129D8FDDBA}

Name: Undo Closed Tabs Button
Version: 3.9.3
Enabled: true
ID: undoclosedtabsbutton@supernova00.biz

Name: XE Currency Converter
Version: initial.rev26.1
Enabled: true
ID: jid0-fZbkD4qTrFptPRCLYxHx0roELfg@jetpack

Name: DoNotTrackMe: Online Privacy Protection
Version: 3.2.1127
Enabled: false
ID: donottrackplus@abine.com

Name: NoScript
Version: 2.6.9
Enabled: false
ID: {73a6fe31-595d-460b-a920-fcc0f8843232}

Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 1048576
browser.cache.disk.parent_directory: E:\Logiciels\+FireFox\Pale Moon\+Pale Moon Portable\User\Palemoon\Profiles\Default
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size_cached_value: 1048576
browser.places.importBookmarksHTML: false
browser.places.smartBookmarksVersion: 4
browser.sessionstore.max_tabs_undo: 98
browser.startup.homepage_override.buildID: 20141021154425
browser.startup.homepage_override.mstone: 25.0.0
browser.tabs.closeWindowWithLastTab: false
browser.tabs.warnOnOpen: false
dom.mozApps.used: true
dom.w3c_touch_events.expose: false
extensions.lastAppVersion: 25.0.2
font.internaluseonly.changed: false
general.useragent.locale: fr-FR
gfx.direct3d.last_used_feature_level_idx: 0
gfx.direct3d.prefer_10_1: true
media.audio_data.enabled: false
media.autoplay.enabled: false
media.windows-media-foundation.enabled: false
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1422394417
places.history.expiration.transient_current_max_pages: 104858
places.history.expiration.transient_optimal_database_size: 167772160
plugin.importedState: true
plugin.state.flash: 1
privacy.donottrackheader.enabled: true
privacy.sanitize.migrateFx3Prefs: true
security.warn_viewing_mixed: false
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1421118731

user.js Preferences
-------------------

Your profile folder contains a user.js file, which includes preferences that were not created by Pale Moon.

Graphics
--------

Adapter Description: AMD Radeon HD 6900 Series
Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Adapter RAM: 2048
ClearType Parameters: Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
Device ID: 0x6719
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16571)
Driver Date: 11-20-2014
Driver Version: 14.501.1003.0
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 10
Vendor ID: 0x1002
WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 6900 Series Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.10.2
Version in use: 4.10.2

NSS
Expected minimum version: 3.16.2.2 Basic ECC
Version in use: 3.16.2.2 Basic ECC

NSSSMIME
Expected minimum version: 3.16.2.2 Basic ECC
Version in use: 3.16.2.2 Basic ECC
The attachment Screenshot - 30_01_15 , 07_08_00.png is no longer available
NSSSSL
Expected minimum version: 3.16.2.2 Basic ECC
Version in use: 3.16.2.2 Basic ECC

NSSUTIL
Expected minimum version: 3.16.2.2
Version in use: 3.16.2.2
Thanks for the help!!! :)
Attachments
Screenshot - 30_01_15 , 07_08_00.png

dark_moon

Re: Issues with version 25.1.0 and up

Unread post by dark_moon » 2015-01-30, 13:27

First you didn't use the latest version. The latest is 25.2.1

Then: Did you try a clean profile? It looks like addons make problems here.

Nothingness

Re: Issues with version 25.1.0 and up

Unread post by Nothingness » 2015-01-30, 17:40

dark_moon wrote:First you didn't use the latest version. The latest is 25.2.1

Then: Did you try a clean profile? It looks like addons make problems here.
I've tried all the versions and all of them, after 25.1.0, give me those issues, including the latest one 25.2.1. As for trying a clean profile, I don't know how to do that.


Nothingness

Re: Issues with version 25.1.0 and up

Unread post by Nothingness » 2015-02-06, 09:16

I did that and it does not work. It says firefox.exe is not on the machine, same with palemoon.exe and palemoon-portable.exe .

squarefractal

Re: Issues with version 25.1.0 and up

Unread post by squarefractal » 2015-02-06, 09:58

The portable version does not handle creation and switching of profiles.

Please use a copy of the portable extracted in another directory and check if the described issue exists there.

Nothingness

Re: Issues with version 25.1.0 and up

Unread post by Nothingness » 2015-02-06, 12:02

I copied my working version of 25.0.2 someplace else and I removed all the addons. Then I copied 25.2.1 on top of it. And it does not work.

Nothingness

Re: Issues with version 25.1.0 and up

Unread post by Nothingness » 2015-02-06, 12:44

I just checked 25.2.1 to see if I could put the same options than 25.0.2, but I really don't like the new interface and the ribbon menu so I'll pass son any future versions and stick with 25.0.2.

squarefractal

Re: Issues with version 25.1.0 and up

Unread post by squarefractal » 2015-02-06, 13:00

Please do what was asked of you. If you don't follow instructions then it's meaningless to ask for support on a forum.

Please simply extract the 25.2.1 portable to a new location, and run Pale Moon by double clicking palemoon-portable.exe. Check if the problem persists.

And what ribbon interface are you speaking of?

Nothingness

Re: Issues with version 25.1.0 and up

Unread post by Nothingness » 2015-02-06, 13:55

Well, by default when you open Pale Moon 25.2.1 for the first time it has a ribbon interface. But after dabbling with some options I gained back the menu at the top so I've decided to stick with latest version after all. So instead of upgrading old version I've decided to stat anew with 25.2.1. I did a backup of my bookmarks and took screenshots of every options so I could put them exactly as they were in my old version. And it works fine now.

Locked