[SOL] Pale Moon crashes on "Open File" dialog from web-pages

[EndUser]

Salut!

I'm migrating from Firefox to Pale Moon Portable and experience a problem.

Config: Pale Moon Portable x32 (and x64) 24.7.1 on Windows 7 x64. Browser is not tuned and has no extensions added by me.

Problem: Whenever I invoke "open file" dialog from web pages, Pale Moon crashes. (Firefox 31 crashes too)

Details:
http://www.convertico.com/
http://iconverticons.com/online/
http://www.icoconverter.com/
https://www.virustotal.com/
all have the same operation for selecting a file from my computer.

I extracted code from these pages

Code: Select all

<input name="imgfile" class="file" type="file" size="59"> 
<input id="fileinput" name="files[]" multiple="" type="file"> 
<input type="file" id="image" name="image"/> 
<form id="frm-file" class="margin-all-0" action="/en/file/upload/" method="post" enctype="multipart/form-data"> 
<div class="file-chooser center"> 
<input id="file-choosen" name="file" size="50" type="file"> 
<span id="file-name" class="file-name" style="-moz-user-select: none;text-align:left;"> 
No file selected 
</span> 
<span class="action" style="-moz-user-select:none;"> 
Choose File 
</span> 
</div> 
</form> 

and inserted into a new "test.htm" I created.

When I press the any of "browse" buttons, Pale Moon dies.

Additional info:
Internet Explorer 11 and Chrome works fine with "open file" dialog.
Pale Moon can open file via "Menu\File\Open File... <Ctrl+O>"
Pale Moon x32 running on Windows XP SP3 via Oracle Virtual Box runs fine.

I modified Windows Explorer to delete Favorites and Libraries in Navivation Pane.
http://www.sevenforums.com/tutorials/35 ... -pane.html
http://www.sevenforums.com/tutorials/17 ... -pane.html

How can I fix Pale Moon crashes on "Open File" without restoring Windows Explorer?

Thank you!

[Moonchild]

The "Open File" dialog is a regular windows (common controls) dialog box.
This would be something wrong at the system level, not in the browser.

I'm not sure where you may have to start looking apart from anything you have installed that may intercept or otherwise influence disk access, common controls or Windows API calls - usually the case for security software trying to have too tight control on the behavior of programs. Perhaps some fellow users can help - it would help if you could let us know what all you have installed on your system that might fall in this category of system software (AV, firewall, security software, anything that controls program access or tasks, etc.)

[EndUser]

1) I found a round-about this problem.
http://kb.mozillazine.org/Firefox_crashes
https://support.mozilla.org/en-US/questions/920189

In Windows Explorer press "Organize\Folder and search options\Navigation pane\Automatically expand to current folder=off"
A little inconvenient, though.

2) This is for sure not quite an only Firefox problem. CCleaner (that I installed by another hint from Internet) crashes too.
But all other programs don't have this problem. Therefore it's a double error: Windows and a developer who crashes at this Windows problem. There are two detected so far: Firefox (and Pale Moon) and CCleaner . Other developers fixed their software somehow.

Anyways, thank you!

[Moonchild]

You cannot fault a software developer for following the documentation of the OS. Especially comment 8 on bug #650664 describing this issue indicates it's most definitely a FileExplorer control bug, which is purely the realm of Windows. As a developer, you can at most try to find a workaround for a bug in the OS if the exact specifics are known (they aren't, and it also only seems to affect a small portion of users?)

[EndUser]

Formally you are absolutely correct

Thank you!