Also, please make a new topic if you are going to report something new or additional, this keeps things easier to find for everyone.
Using the following template may help when you make a new post:
Code: Select all
Operating system: Browser version: 32-bit or 64-bit?: Problem URL: Theme: Installed add-ons: Installed plugins: (about:plugins)
- If you get application crashes, use AppCrashView to check the details of the app crash and post them
- If you get system crashes (blue screens), use BlueScreenView and post details
- If you get "application not responding" hangs, use WhatIsHang and post details (32-bit browser only! WhatIshang currently can't troubleshoot 64-bit applications)
In the template above, "Problem URL" and "Theme" only need to be included if applicable (theme if not a default theme). Of course you're free to use any other freeform format if you wish, too. It's merely a suggestion to make things clear without the need to have to ask for these details in a reply.
If you want to provide more details, copy the contents of Help->troubleshooting information... (button "Copy to clipboard") and paste it in your post. If you do this, please use the bulletin board's HIDE tag to prevent the post from creating a huge chunk of website space.