Palemoon Portable 7.0.1 not starting

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neo_mvps

Palemoon Portable 7.0.1 not starting

Unread post by neo_mvps » 2011-10-01, 18:07

Operating system: Windows XP SP3
Browser version: Palemoon Portable 7.0.1
Problem URL: N/A
Theme: N/A
Installed add-ons: N/A

Just downloaded and applied 7.0.1 right over 6.0.2 and the program won't start. Only thing I notice is that I get the splast screen and the launcher does try starting palemoon, but it causes my cpu to go to 100% for about 2 minutes, consumes 200MB ram, and then exits ram. How would one troubleshoot this since I even tried extracting into a new directory and launching it from there?

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Moonchild
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Posts: 35649
Joined: 2011-08-28, 17:27
Location: Motala, SE

Re: Palemoon Portable 7.0.1 not starting

Unread post by Moonchild » 2011-10-01, 19:40

OK, first off: Pale Moon portable 7.0.1 doesn't exist. Did you download it from www.palemoon.org or from somewhere else?

Check your task manager. if there are any palemoon.exe, plugin-container.exe or palemoon-portable.exe processes still running, end those processes. then try to run the portable again from the "fresh" extract (the one that you did on a second attempt)
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

johnb

Re: Palemoon Portable 7.0.1 not starting

Unread post by johnb » 2011-10-02, 00:36

Hi, Thank you very much for your hard work on this project !!!

I downloaded from PM site link & ran 7-0 portable fresh. Windows XP Home. Clicked on the resulting executable, Got splash screen, then nothing. Checked task mgr- first PM was shown in process tab, no PM in applications tab. Back to process tab- PM gone.

Tried again- same result. Deleted PM 7-0 folder. Re-downloaded from link on PM site. Same result.

PM 6-0-2 ran fine on my XP Home machine. Still does. Please help.

Thanks again. John

tamanyan

Re: Palemoon Portable 7.0.1 not starting

Unread post by tamanyan » 2011-10-02, 00:41

Operating system: Windows XP SP3 & Windows Server 2003 R2
Browser version: Palemoon Portable 7.0
Problem URL: N/A
Theme: N/A
Installed add-ons: N/A

Hi, I'm just face the same problem!
When I start PaleMoon, it crashes few minutes later.
Debugger(Visual Studio 2005) said,
An Unhandled exception has occurred in your application(palemoon.exe 0x01447bc4 ).
0xC00000FD: Stack overflow

neo_mvps

Re: Palemoon Portable 7.0.1 not starting

Unread post by neo_mvps » 2011-10-02, 01:01

Deleted all files and downloaded package from http://storage.sity.nl/palemoon/Palemoo ... le-7.0.exe. Double click on exe and let it installed to my hard drive (e.g. c:\portable\apps\palemoon). None of the three exist in taskmanager before starting and get the same results. Splash screen then palemoon.exe comes in where it consumes 100% for a bit and then just exits. No error messages, nothing to windows event log.

Sandgtx

Re: Palemoon Portable 7.0.1 not starting

Unread post by Sandgtx » 2011-10-02, 06:10

I have a similar problem. Pale Moon Portable 7.0 crashes on startup. The problem occurs on a clean profile as well. My OS is Windows 7 SP1.

Here is the crash information provided by Windows:

Code: Select all

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	Palemoon.exe
  Application Version:	7.0.0.4289
  Application Timestamp:	4e84db62
  Fault Module Name:	xul.dll
  Fault Module Version:	7.0.0.4289
  Fault Module Timestamp:	4e84d9e9
  Exception Code:	c00000fd
  Exception Offset:	00197b43
  OS Version:	6.1.7601.2.1.0.256.48
  Locale ID:	1035
  Additional Information 1:	963e
  Additional Information 2:	963e63c0c58b65b5521dc21ca7e0f54a
  Additional Information 3:	2eec
  Additional Information 4:	2eeca9eeaa5ff2ef35df20b93587baa5

Outcast

Re: Palemoon Portable 7.0.1 not starting

Unread post by Outcast » 2011-10-02, 06:48

I'm also experiencing issues with Pale Moon Portable 7.

I've tried overwriting my existing 6.02 portable with 7, however everytime i start, Pale Moon is still showing version 6.02 in 'About Pale Moon' window.

I've also tried extracting portable 7 to a new directory. This cause Pale Moon portable unable to start properly. Yes, in the Task Manager, it will show Palemoon-Portable.exe and palemoon.exe, however, this will invoke the Werfault.exe (Windows Problem Reporting) before all 3 executables all killed off. This is as what the thread started said; 1 will only see splashscreen that is it.

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Moonchild
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Re: Palemoon Portable 7.0.1 not starting

Unread post by Moonchild » 2011-10-02, 07:36

I've just updated it to 7.0a which should fix this issue.
You can grab a fresh copy from http://www.palemoon.org/palemoon-portable.shtml

Let me know if it still doesn't work!
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

Outcast

Re: Palemoon Portable 7.0.1 not starting

Unread post by Outcast » 2011-10-02, 09:40

Thanks. Seems like everything is working fine now.

neo_mvps

Re: Palemoon Portable 7.0.1 not starting

Unread post by neo_mvps » 2011-10-02, 13:01

7a is working for me... thank you for the quick fix on very little supplied by me.

Sandgtx

Re: Palemoon Portable 7.0.1 not starting

Unread post by Sandgtx » 2011-10-02, 19:24

Version 7.0a works for me too. Thank you! :)