"Save As" and "File Upload" crash
"Save As" and "File Upload" crash
Here is a screenshot of an error I'm getting whenever I try to do a "Save As" or "File Upload".
Re: "Save As" and "File Upload" crash
Did you check for malware?
the "dZfRRbrR" reference there looks like a randomly generated filename, typically used by malware - your .exe files may have a malware file association.
the "dZfRRbrR" reference there looks like a randomly generated filename, typically used by malware - your .exe files may have a malware file association.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
Re: "Save As" and "File Upload" crash
Everything else on the computer runs fine. System is clean of viruses and other nasties, scanned with multiple scanners.
Re: "Save As" and "File Upload" crash
I installed Palemoon 32-bit and the crash doesn't happen, only 64-bit has this crash.
Re: "Save As" and "File Upload" crash
I really don't have enough information here to go on. You'll have to give some more details why opening a standard file dialog apparently causes a crash (because that is the point where you get the error, apparently).
Please post:
- Operating system and version/service pack
- Output of Help -> Troubleshooting information (please use the [ hide ] tag)
- System software in use like skinners, antivirus, firewall, etc.
- Any other information that might be relevant to file handling or standard file dialogs that is non-standard for Windows
Please post:
- Operating system and version/service pack
- Output of Help -> Troubleshooting information (please use the [ hide ] tag)
- System software in use like skinners, antivirus, firewall, etc.
- Any other information that might be relevant to file handling or standard file dialogs that is non-standard for Windows
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
Re: "Save As" and "File Upload" crash
The 32 bit Palemoon is NOT capable of being infected by a virus located in the 64 bit world of system32.
Re: "Save As" and "File Upload" crash
If it's a 64-bit piece of malware, scanners may also have trouble finding it if they aren't 64-bit themselves.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
Re: "Save As" and "File Upload" crash
It seems to be caused by an Antivirus browser plugin. I disabled it and now it doesn't crash.
Re: "Save As" and "File Upload" crash
Thanks for the followup - can you let us know which AV browser plugin this was, specifically, including version number etc. so i can investigate and - if needed- block it?
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
Re: "Save As" and "File Upload" crash
I wrongly failed to mention that because I thought that nobody would have 64 bit Windows "protected" by a mere 32 bit A.V. product.Moonchild wrote:If it's a 64-bit piece of malware, scanners may also have trouble finding it if they aren't 64-bit themselves.
I had not thought about a 32 bit browser with a 32 bit security plugin, as is the case in this situation.
Re: "Save As" and "File Upload" crash
The Identity & Privacy plugin included in Webroot antivirus.