Search found 8 matches

by starlyt
2019-02-27, 20:53
Forum: General support
Topic: Pale Moon won't load after update v28.4.0 (2019-02-19)
Replies: 13
Views: 558

Re: Pale Moon won't load after update v28.4.0 (2019-02-19)

It's working!! I wasn't thinking and left Firefox open when I was trying to install it a few minutes ago and that's why it didn't work. :oops:

Thank you very much to vannilla and therube for your help today. I really appreciate it! :)
by starlyt
2019-02-27, 20:46
Forum: General support
Topic: Pale Moon won't load after update v28.4.0 (2019-02-19)
Replies: 13
Views: 558

Re: Pale Moon won't load after update v28.4.0 (2019-02-19)

Ok I just reinstalled and it asked me if I wanted to launch Pale Moon. I clicked ok and nothing happened. It's been 2 minutes and nothing. :(
by starlyt
2019-02-27, 20:36
Forum: General support
Topic: Pale Moon won't load after update v28.4.0 (2019-02-19)
Replies: 13
Views: 558

Re: Pale Moon won't load after update v28.4.0 (2019-02-19)

Thank you, vannilla. :)

I copied my profile folder, as well as the folder named Moonchild Productions just in case. I will now try installing over my current Pale Moon. I will post again once I see how that goes.
by starlyt
2019-02-27, 15:28
Forum: General support
Topic: Pale Moon won't load after update v28.4.0 (2019-02-19)
Replies: 13
Views: 558

Re: Pale Moon won't load after update v28.4.0 (2019-02-19)

Try reinstalling it using the installer from the official site. Ok, but before I do that, I have a couple of questions. :) 1. Do I uninstall Pale Moon firstly? (it does show up in my Add/Remove programs list) Or do I just re-install over it? 2. What will happen to my profile folder and settings? (I...
by starlyt
2019-02-27, 14:41
Forum: General support
Topic: Pale Moon won't load after update v28.4.0 (2019-02-19)
Replies: 13
Views: 558

Re: Pale Moon won't load after update v28.4.0 (2019-02-19)

therube wrote:(I'd suspect that your A/V deleted part of the PM program.)
I considered that possibility, as well, but I checked my A/V and there is nothing in the log to indicate that.
by starlyt
2019-02-27, 14:24
Forum: General support
Topic: Pale Moon won't load after update v28.4.0 (2019-02-19)
Replies: 13
Views: 558

Re: Pale Moon won't load after update v28.4.0 (2019-02-19)

vannilla wrote: By the way, does any Pale Moon process appear in the task manager?
I'm glad you asked this because I forgot to mention it! No, it does not appear in the task manager. No matter how many times I click on the Pale Moon icon, the process will not appear in task manager.
by starlyt
2019-02-27, 13:59
Forum: General support
Topic: Pale Moon won't load after update v28.4.0 (2019-02-19)
Replies: 13
Views: 558

Re: Pale Moon won't load after update v28.4.0 (2019-02-19)

The Pale Moon icon in Start > Progams point to: "C:\Program Files (x86)\Pale Moon\palemoon.exe" I went to that location and double clicked the .exe file, but nothing happens. (I searched my laptop and that is the only palemoon.exe on it) I see that in that folder, there is an icon application that s...
by starlyt
2019-02-27, 01:53
Forum: General support
Topic: Pale Moon won't load after update v28.4.0 (2019-02-19)
Replies: 13
Views: 558

Pale Moon won't load after update v28.4.0 (2019-02-19)

I don't know what has happened, but I was using Pale Moon just fine an hour ago. Then I decided to stop putting off the new update (v28.4.0), so I applied it. Then I clicked to restart my browser now. Except, it didn't load at all. I shut down my laptop. Restarted. Did a hard shut down. Nothing clea...