Search found 425 matches

by tenseys
2017-11-03, 00:17
Forum: General support
Topic: Videos on CNN not playing
Replies: 51
Views: 3970

Re: Videos on CNN not playing

I've tried everything. Removing every bit of Firefox and palemoon I can find using revo and ccleaner etc. If I download the web installer version of PM my plugin pages shows all the plugins. If I download PM from the links on PM site US download then only the flash plugin shows like how my netbook i...
by tenseys
2017-11-02, 18:50
Forum: General support
Topic: Videos on CNN not playing
Replies: 51
Views: 3970

Re: Videos on CNN not playing

eskaton023 wrote:PM isn't 'installing' the plugins; it's picking them up wherever they're residing elsewhere in your system. Why PM is picking them up and Firefox isn't may have to do with updated logic, block lists, etc within Firefox.
That's right.
by tenseys
2017-11-02, 18:43
Forum: General support
Topic: Videos on CNN not playing
Replies: 51
Views: 3970

Re: Videos on CNN not playing

I'm going to repeat it, but this time I'm going to be more thorough and just save passwords/bookmarks from FF and delete the rest of profile and uninstall it and PM etc. Also going to download using the installer for PM. I was using the manual download x64 link. When i just tried reinstalling PM wit...
by tenseys
2017-11-02, 18:28
Forum: General support
Topic: Videos on CNN not playing
Replies: 51
Views: 3970

Re: Videos on CNN not playing

badnick wrote:I don't know why PM install only flash plugin to you. It should be 3 plugins by default.
It's like that on a separate netbook as well. On the netbook the videos work.
by tenseys
2017-11-02, 18:17
Forum: General support
Topic: Videos on CNN not playing
Replies: 51
Views: 3970

Re: Videos on CNN not playing

Okay I uninstalled firefox and deleted any folders I could find. So then i reinstalled PM first and it installed without all of those plugins listed just the flashplayer plugin - just like the way my netbook is. Then I tested PM to see if it would open the CNN videos. Same story it gives an undefine...
by tenseys
2017-11-02, 17:39
Forum: General support
Topic: Videos on CNN not playing
Replies: 51
Views: 3970

Re: Videos on CNN not playing

I'm going to uninstall it all, profile and whatever and see if I can find something leftover.

Found a moonchild productions folder in appdata but that's it so far.
by tenseys
2017-11-02, 15:56
Forum: General support
Topic: Videos on CNN not playing
Replies: 51
Views: 3970

Re: Videos on CNN not playing

This is what FF 56.0.2, the current version I am using looks like btw:
Capture3.PNG
by tenseys
2017-11-02, 15:51
Forum: General support
Topic: Videos on CNN not playing
Replies: 51
Views: 3970

Re: Videos on CNN not playing

Here is what PM on my netbook that works good and doesn't show this error looks like in the plugin section (it has always been a 32bit version):
Capture2.PNG
by tenseys
2017-11-02, 15:47
Forum: General support
Topic: Videos on CNN not playing
Replies: 51
Views: 3970

Re: Videos on CNN not playing

Here is what a new fresh PM looks like in the plugin section on the laptop that doesn't show the CNN videos and gives the undefined error (I've been using the 64bit version for a while):
Capture.PNG
by tenseys
2017-11-02, 15:42
Forum: General support
Topic: Videos on CNN not playing
Replies: 51
Views: 3970

Re: Videos on CNN not playing

Hi guys. Question: When you install a new palemoon with a new profile, what should be listed in: Menu Bar/Tools/Add-ons/plugins ? In my netbook where Palemoon works fine and shows the CNN videos with no problem, there is only a flashplayer listed - the latest version. In my laptop that shows the vid...
by tenseys
2017-10-31, 22:11
Forum: General support
Topic: Videos on CNN not playing
Replies: 51
Views: 3970

Re: Videos on CNN not playing

Yes, this is a floating video that remains in view as you scroll the page (this is the way it is supposed to work). It works for me and sounds like it works for you too. Or are you getting an error for this video you linked as well (the "video format or mme type is not supported" you mentioned)? Th...
by tenseys
2017-10-31, 21:59
Forum: General support
Topic: Videos on CNN not playing
Replies: 51
Views: 3970

Re: Videos on CNN not playing

Also noticed on some other pages of CNN they have these videos that start auto playing and will jump to the right side in small form if you scroll down and will follow you down. An example is here. On those pages on the video in PM it states "video format or mme type is not supported".
by tenseys
2017-10-31, 19:03
Forum: General support
Topic: Videos on CNN not playing
Replies: 51
Views: 3970

Re: Videos on CNN not playing

Wasn't sure how to do that so installed an extension that lets you set UA per site. So i put firefox's UA and also tried no UA for CNN and it made no difference. Same error message.
by tenseys
2017-10-31, 18:36
Forum: General support
Topic: Videos on CNN not playing
Replies: 51
Views: 3970

Re: Videos on CNN not playing

I have same settings as you. User agent mode was firefox compatibliity, switched to native, restarted, still the same error on cnn video.
by tenseys
2017-10-31, 18:08
Forum: General support
Topic: Videos on CNN not playing
Replies: 51
Views: 3970

Re: Videos on CNN not playing

I just whitelisted CNN and the error still resulted and on a refresh as well so perhaps the adblocker being on or off has mostly nothing to do with the issue (as my earlier test without addons would suggest)
Capture2.PNG
by tenseys
2017-10-31, 18:04
Forum: General support
Topic: Videos on CNN not playing
Replies: 51
Views: 3970

Re: Videos on CNN not playing

Here is what it looks like btw
Capture.PNG
by tenseys
2017-10-31, 17:41
Forum: General support
Topic: Videos on CNN not playing
Replies: 51
Views: 3970

Re: Videos on CNN not playing

No I'm wrong it's doing it again. It happened after CNN asked me to whitelist it from an adblocker (UO) and I just closed the popup. Just reload the page and you should be able to view videos. I use uBo and do not need to whitelist -- apparently CNN prompts this request either randomly or based on ...
by tenseys
2017-10-31, 15:26
Forum: General support
Topic: Videos on CNN not playing
Replies: 51
Views: 3970

Re: Videos on CNN not playing

Okay I whitelisted the site from UO (I had tried this before) and now CNN videos are playing. I'm going to see if adblock latitude can be used with it. Tried AL and again I got the message and video would not play. If I remove it, video plays. Seems it is the adblocker causing this on my laptop. But...
by tenseys
2017-10-31, 15:23
Forum: General support
Topic: Videos on CNN not playing
Replies: 51
Views: 3970

Re: Videos on CNN not playing

No I'm wrong it's doing it again.

It happened after CNN asked me to whitelist it from an adblocker (UO) and I just closed the popup.
by tenseys
2017-10-31, 15:15
Forum: General support
Topic: Videos on CNN not playing
Replies: 51
Views: 3970

Re: Videos on CNN not playing

Okay so I uninstalled the 32bit PM and this time also the profile and everything and reinstalled 64 bit PM and now CNN videos are working. I guess something in the profile got corrupted. So all is okay. Now I need a plugin to block CNN auto play videos.