Problem With William Hill

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Problem With William Hill

Postby WeskerChild » Sat Aug 04, 2012 10:49 am

The scoreboard never loads on Pale Moon, I tried it on IE and it works fine but on Pale Moon I get an error message and I have no idea why. It's supposed to look like this:

Image

But instead this happens:

Image

I've tried refreshing the page like it suggests but that doesn't do a thing, any ideas?
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Re: Problem With William Hill

Postby steviem1 » Sat Aug 04, 2012 11:03 am

Please can you provide further information about the website you're trying to access?
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Re: Problem With William Hill

Postby WeskerChild » Sat Aug 04, 2012 11:10 am

It's a betting website, you can go on it yourself and click on any live football/soccer match and see if the scoreboard loads.

Here's the link: http://sports.williamhill.com/bet/en-gb/betlive/9
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Re: Problem With William Hill

Postby steviem1 » Sat Aug 04, 2012 11:30 am

Yes it loads perfectly for me, which version of Pale Moon are you using? it could be your Plugins are out of date. Go to Add-on manager -> Plugins -> check to see if your plugins are up to date.
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Re: Problem With William Hill

Postby WeskerChild » Sat Aug 04, 2012 11:54 am

Version 12.3, all plugins seem to be up to date. What program does that scoreboard use do you know?
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Re: Problem With William Hill

Postby steviem1 » Sat Aug 04, 2012 12:38 pm

Hmm you may have installed add-ons that are blocking it inadvertantly or specifically, You could try troubleshooting by disabling any likely ones one by one, which could be causing the problem or you could startup Pale Moon with all addons disabled and try the website again - see if that works.
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Re: Problem With William Hill

Postby Night Wing » Sat Aug 04, 2012 1:23 pm

Scoreboard works for me. I'm on PM v12.3 (32-bit) running the Windows 7 Ultimate 64-bit operating system. My only two add-ons are NoSquint and IE Tab V2.
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Re: Problem With William Hill

Postby Moonchild » Sat Aug 04, 2012 2:55 pm

Works fine here too - it's done with HTML5 so it shouldn't be a plugin issue.

Please check which version of Pale Moon you are using by going to help -> about Pale Moon
If it is 3.6.x then this will likely not work. If it's version 12.3, then you should check if you have any ad/content blockers active that causes it, as suggested above.
Please do not send me private messages for anything that could also be posted in the public boards.
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Re: Problem With William Hill

Postby stravinsky » Mon Aug 06, 2012 4:36 am

disable all addons and enable them one-by-one.
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Re: Problem With William Hill

Postby WeskerChild » Mon Sep 24, 2012 5:18 pm

I tried that, still doesn't work. I give up, I'll just use IE for that website.
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