GMX webmail interface Topic is solved
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This board is for technical/general usage questions and troubleshooting for the Pale Moon browser only.
Technical issues and questions not related to the Pale Moon browser should be posted in other boards!
Please keep off-topic and general discussion out of this board, thank you!
Re: GMX webmail interface
FireFox 29 with only the current Classic Theme Restorer 1.5.3 extension added gets a screen which says that this browser version is not supported, but offers to go to inbox anyway - 'Continue to Login' - (Pale Moon does receive that offer anymore), and when I followed that link, it seemed to work.
Re: GMX webmail interface
OK, Tobin, I have edited my posts.Matt A Tobin wrote:Please limit....
But now that you are here, what say you about the GMX problem while using Pale Moon 25 or 26 ?
Last edited by Davesnothere on 2016-07-26, 19:33, edited 1 time in total.
Re: GMX webmail interface
Pale Moon 25 is not supported. As for 26.. I have no idea, likely upgraded some JS lib which is calling something we don't have and falling on its face. Like everything else seems to do.Davesnothere wrote:OK, Matt, I have edited my post.Matt A Tobin wrote:Please limit....
But now that you are here, what say you about the GMX problem while using Pale Moon 25 or 26 ?
Off-topic:
Everyone.. Call me Tobin or use my full name Matt A. Tobin. Please do not call me by my first name.
Everyone.. Call me Tobin or use my full name Matt A. Tobin. Please do not call me by my first name.
Re: GMX webmail interface
Hmmmm....Matt A Tobin wrote:....I have no idea, likely upgraded some JS lib which is calling something we don't have and falling on its face....Davesnothere wrote: ....what say you about the GMX problem while using Pale Moon 25 or 26 ?
But PM 27 Alpha apparently does have whatever the GMX site needs.
I wonder what that might be ?
Re: GMX webmail interface
There is almost no way to tell. Not unless we can get an error from non-minifed js. As you may know, debugging minified JS is pretty much impossible.Davesnothere wrote:Hmmmm....Matt A Tobin wrote:....I have no idea, likely upgraded some JS lib which is calling something we don't have and falling on its face....Davesnothere wrote: ....what say you about the GMX problem while using Pale Moon 25 or 26 ?
But PM 27 Alpha apparently does have whatever the GMX site needs.
I wonder what that might be ?
Re: GMX webmail interface
Just for grins, I tried this (now Alpha 2, BTW), and am pleased to report that it works !coffeebreak wrote:You can get it from the works-in-progress page: http://www.palemoon.org/WIP/.Davesnothere wrote:Please, so where can I get that version to try ? - And is there a Portable Edition available ?
There's not a formal portable build, but you can fix one up by substituting the binaries in portable PM 26 with those from a zip-packed copy of PM 27:
Grab the zipped version of v27, plus a copy of Portable PM 26.* (same architecture) and replace all the contents of Bin\Palemoon in the portable version with all the contents of the unpacked zipped version of PM 27.
Please be sure to read all the cautionary material on the WIP page first.
Edit:
Anyone who wishes to try this, and who is not already experienced with using portable PM...
Please also read the sticky at the top of the Pale Moon Portable support board: 'Some advanced options', and in particular scroll down to the section called: "If you want to use Pale Moon portable to test".
I wanted to see for myself how patching the portable edition of 26.3.3 would go, and it went fine.
Thanks for the tip !
Simply install 26.3.3 Portable to a new folder, run the portable launcher and configure the app to your liking, exit, delete and replace (as you said) the app files with those from the newer Alpha (or Beta, if one was available, I would expect), relaunch, and the profile from the 26.3.3 is inherited by the Alpha.
After doing that, all went cleanly, and the GMX WebMail site behaved as normal.
One thing which I should add is that while logged in, the favicon area showed an exclamation mark in red, which when hovered/clicked said something about the site not being secure.
Would that be a clue as to the current issue with GMX/MAIL.com ?
EDIT : On a later login, this notification did not happen.
Also, I did not check anything else about how this Alpha worked yet.
This test was performed on Windows Vista 32 Home Basic Edition SP2.
Re: GMX webmail interface
I'm a gmx.net (gmx.de) user with the blank page problem. Here's an ugly workaround to get to the mobile page at least. Works for me in PM 26.3.3.
- on the blank page after login, select menu item View -> Page style -> No Style
- Follow the link "Barrierefreies Postfach" => redirects to https://mm.gmx.net/folders?0
- Switch back to Basic Page Style
Re: GMX webmail interface
WOW, you've been busy figuring that one out. I tried it and it does work.
In the meantime, I've simply set FF's homepage as GMX. I fire it up, read my mail and close it again using Palemoon for all other sites.
In the meantime, I've simply set FF's homepage as GMX. I fire it up, read my mail and close it again using Palemoon for all other sites.
Re: GMX webmail interface
For an equally ugly workaround that might work across all affected gmx and mail.com sites: on the blank GMX/MAIL page, right-click and select "view page source", the second line shown is:
"If you’re using a screen reader, we recommend to use our"
What you need to do is copy the long link from the line below that (/logout?target=/navigator/jump/to/poseidon_light% blah, blah, blah,... ), right=click the link > Copy link location - paste the link back into the GMX blank tab's address bar > Paste & Go.
You should then be switched to the 'lightweight' ("barrier-free inbox") version of the site, with access to Mail and Help, etc. https://3c-bs.gmx.com/mail/mobile/folderlist;jsessionid (blah, blah, blah,... ).
"If you’re using a screen reader, we recommend to use our"
What you need to do is copy the long link from the line below that (/logout?target=/navigator/jump/to/poseidon_light% blah, blah, blah,... ), right=click the link > Copy link location - paste the link back into the GMX blank tab's address bar > Paste & Go.
You should then be switched to the 'lightweight' ("barrier-free inbox") version of the site, with access to Mail and Help, etc. https://3c-bs.gmx.com/mail/mobile/folderlist;jsessionid (blah, blah, blah,... ).
Re: GMX webmail interface
Says it all . . . .
Dear Roger,
Unfortunately, you are right, we do not support the browser Pale moon. If you cannot use any other browser as Google Chrome or Mozilla Firefox, there is nothing that we can do. To use our product at its full functionality you should be able to use a supported browser and it should be as well updated.
We are sorry if the answer is not satisfactory but there is nothing else that we can do at this point as our product is always evolving an using the newest technologies.
Thank you for your understanding.
With kind regards,
GMX International Support
Re: GMX webmail interface
What I find interesting...even when using FF updated at work, I still get the "nag" screen at the top. They say to click up the link to get the latest Firefox, but instead, it takes you to their download site so you can use their "customized" version. No thanks!!
Re: GMX webmail interface
Good tip and it works in FF28.0. Thank you.In the meantime, I've simply set FF's homepage as GMX. I fire it up, read my mail and close it again using Palemoon for all other sites.
Re: GMX webmail interface
Tt7tt wrote:I'm a gmx.net (gmx.de) user with the blank page problem. Here's an ugly workaround to get to the mobile page at least. Works for me in PM 26.3.3.
- on the blank page after login, select menu item View -> Page style -> No Style
- Follow the link "Barrierefreies Postfach" => redirects to https://mm.gmx.net/folders?0
- Switch back to Basic Page Style
very good tip!
works fine for me.
Re: GMX webmail interface
Indeed, I'm using the same as well. It's a bit annoying, but seeing as GMX does work in Pale Moon 27, at least the workaround is only required for a temporary period.
Re: GMX webmail interface
What a crock of politics !rogero188 wrote:Says it all . . . .Dear Roger,
Unfortunately, you are right, we do not support the browser Pale moon. If you cannot use any other browser as Google Chrome or Mozilla Firefox, there is nothing that we can do. To use our product at its full functionality you should be able to use a supported browser and it should be as well updated.
We are sorry if the answer is not satisfactory but there is nothing else that we can do at this point as our product is always evolving an using the newest technologies.
Thank you for your understanding.
With kind regards,
GMX International Support
But thanks for sharing.
Re: GMX webmail interface
I have the same trouble accessing mail.com with PM and IE11, but it works just fine with K-meleon 76 RC.
Re: GMX webmail interface
It's interesting that even Microsoft is getting no respect from GMX.timoch wrote:I have the same trouble accessing mail.com with PM and IE11, but it works just fine with K-meleon 76 RC.
Re: GMX webmail interface
They say there's nothing they can do. 100% BS. The real thing is: there's nothing they want to do. What a shame, GMX! They just don't want to do minor tweaks to fully support Pale Moon.rogero188 wrote:If you cannot use any other browser as Google Chrome or Mozilla Firefox, there is nothing that we can do.
[…]
there is nothing else that we can do at this point as our product is always evolving an using the newest technologies.
Besides, it's webmail service is far away from using the newest technologies. It's slow as hell —even new, $hitty Yahoo! Mail is much faster! They don't care about users feedback. They only make roll my å$š on the floor laughin'.
GMX ain't a serious company no more.
Re: GMX webmail interface
In general, I agree.
GMX has sadly been going backwards for a while now. Their webmail interface used to be clean and powerful with tabbed capability, then they decided to remove that for some unknown reason, making the interface far worse and less usable than it was. Trying to write one e-mail whilst refer to a second one is a nightmare now thanks to the current lousy interface.
Their spam filtering capabilities are laughable and I frequently find all manner of important e-mails (in which I'm referred to by my full name, as opposed to the generic "Dear Customer" ones) which GMX flags as spam.
Then there's this issue. On other browsers, the site looks the same as always. So it's not as if they've rolled out a major new design or something which could have caused the issues. They've simply tweaked something minor no no apparent reason, broken the interface on browsers such as Pale Moon, then refused to take any responsibility for fixing it again. A very poor show overall.
GMX has sadly been going backwards for a while now. Their webmail interface used to be clean and powerful with tabbed capability, then they decided to remove that for some unknown reason, making the interface far worse and less usable than it was. Trying to write one e-mail whilst refer to a second one is a nightmare now thanks to the current lousy interface.
Their spam filtering capabilities are laughable and I frequently find all manner of important e-mails (in which I'm referred to by my full name, as opposed to the generic "Dear Customer" ones) which GMX flags as spam.
Then there's this issue. On other browsers, the site looks the same as always. So it's not as if they've rolled out a major new design or something which could have caused the issues. They've simply tweaked something minor no no apparent reason, broken the interface on browsers such as Pale Moon, then refused to take any responsibility for fixing it again. A very poor show overall.
Re: GMX webmail interface
I have exactly this same problem. Actually, I'm glad to find that it's not just me. I'm not sure if it's the latest PM version that causes it or the changes being made at GMX (and I understand that there are a lot of changes going on).Tt7tt wrote:I'm a gmx.net (gmx.de) user with the blank page problem. Here's an ugly workaround to get to the mobile page at least. Works for me in PM 26.3.3.
- on the blank page after login, select menu item View -> Page style -> No Style
- Follow the link "Barrierefreies Postfach" => redirects to https://mm.gmx.net/folders?0
- Switch back to Basic Page Style
The work-around above works for me, but it is pants as a solution. It renders ok for me in M$ Edge, but I would rather not use that.
One thing that might help you experts nail what might be causing it (and forgive my ignorance on these things) - I thought it might be to do with Java, so I went to update that. I couldn't find any reference to it in my Win 10 Control Panel, so I presume that PM has some version of it included. So, I went to www.java.com and installed it. No problem. After installation, it automatically popped up Internet Explorer to perform a 'Verify Installation' check. That ran no problem and it told me that Java had installed.
I then copied the URL (http://java.com/en/download/installed8.jsp) into PM and ran it. It fails with the following message:
"We are unable to verify if Java is currently installed and enabled in your browser.
If you have installed Java and there is an error with the verification, there could be a configuration issue (eg. browser, Java control panel, security settings) or the Java plug-in is blocked by the browser. Try restarting your browser before trying to verify the installation again, and check that the browser allows Java to run."
Hope that helps someone. Meanwhile I'll have to use another browser.