palemoon portable crashes afeter a few minutes

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palemoon portable crashes afeter a few minutes

Postby flopo » Fri Apr 12, 2013 10:00 am

hi

yesterday i updated to version 20. all ok but today palemoon started crashing few minutes after i am starting it. yesterday also i installed palemoon commander addon.

today i started palemoon with commander addon disabled, with all addons disabled, reverting to version 19.0.2 but the same thing happens.

i also unpacked palemoon portable in another folder to see if the same happens with a fresh one. it didn't.

cheers
flopo

my config:
Operating system: win7 home premium x64
Browser version: portable 20.0.1
32-bit or 64-bit?: 32
Installed add-ons: palemoon commander (disable at the moment), fasterfox (reset to browser defaults), adblock plus, noscript, flashblock and quite a few more
Installed plugins: (about:plugins) normal usage ones

appCrashView:
„Version=1
EventType=APPCRASH
EventTime=130102329196818589
ReportType=2
Consent=1
ReportIdentifier=49ceaf17-a354-11e2-b166-00262242e270
IntegratorReportIdentifier=49ceaf16-a354-11e2-b166-00262242e270
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Palemoon.exe
Sig[1].Name=Application Version
Sig[1].Value=20.0.0.4847
Sig[2].Name=Application Timestamp
Sig[2].Value=516450c3
Sig[3].Name=Fault Module Name
Sig[3].Value=mozalloc.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=20.0.0.4847
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=516444b5
Sig[6].Name=Exception Code
Sig[6].Value=80000003
Sig[7].Name=Exception Offset
Sig[7].Value=000011cc
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.768.3
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=D:\portableapps\PalemoonPortable\Bin\Palemoon\Palemoon.exe
UI[3]=Pale Moon optimized web browser has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=D:\portableapps\PalemoonPortable\Bin\Palemoon\Palemoon.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=D:\portableapps\PalemoonPortable\Bin\Palemoon\MSVCR110.dll
LoadedModule[5]=C:\Windows\syswow64\USER32.dll
LoadedModule[6]=C:\Windows\syswow64\GDI32.dll
LoadedModule[7]=C:\Windows\syswow64\LPK.dll
LoadedModule[8]=C:\Windows\syswow64\USP10.dll
LoadedModule[9]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[10]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[11]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[12]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[13]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[14]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[15]=C:\Windows\system32\IMM32.DLL
LoadedModule[16]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[17]=C:\Program Files\CheckPoint\ZAForceField\WOW64\Plugins\ISWSHEX.dll
LoadedModule[18]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\MSVCR80.dll
LoadedModule[19]=C:\Windows\syswow64\WINTRUST.dll
LoadedModule[20]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[21]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[22]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\MSVCP80.dll
LoadedModule[23]=C:\Windows\syswow64\ole32.dll
LoadedModule[24]=D:\portableapps\PalemoonPortable\Bin\Palemoon\mozglue.dll
LoadedModule[25]=D:\portableapps\PalemoonPortable\Bin\Palemoon\nspr4.dll
LoadedModule[26]=C:\Windows\system32\WINMM.dll
LoadedModule[27]=C:\Windows\system32\WSOCK32.dll
LoadedModule[28]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[29]=C:\Windows\syswow64\NSI.dll
LoadedModule[30]=D:\portableapps\PalemoonPortable\Bin\Palemoon\mozjs.dll
LoadedModule[31]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[32]=D:\portableapps\PalemoonPortable\Bin\Palemoon\plc4.dll
LoadedModule[33]=D:\portableapps\PalemoonPortable\Bin\Palemoon\plds4.dll
LoadedModule[34]=D:\portableapps\PalemoonPortable\Bin\Palemoon\nssutil3.dll
LoadedModule[35]=D:\portableapps\PalemoonPortable\Bin\Palemoon\nss3.dll
LoadedModule[36]=D:\portableapps\PalemoonPortable\Bin\Palemoon\smime3.dll
LoadedModule[37]=D:\portableapps\PalemoonPortable\Bin\Palemoon\ssl3.dll
LoadedModule[38]=D:\portableapps\PalemoonPortable\Bin\Palemoon\mozsqlite3.dll
LoadedModule[39]=D:\portableapps\PalemoonPortable\Bin\Palemoon\mozalloc.dll
LoadedModule[40]=D:\portableapps\PalemoonPortable\Bin\Palemoon\MSVCP110.dll
LoadedModule[41]=D:\portableapps\PalemoonPortable\Bin\Palemoon\gkmedias.dll
LoadedModule[42]=C:\Windows\system32\MSIMG32.dll
LoadedModule[43]=D:\portableapps\PalemoonPortable\Bin\Palemoon\xul.dll
LoadedModule[44]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[45]=C:\Windows\system32\WINNSI.DLL
LoadedModule[46]=C:\Windows\system32\NETAPI32.dll
LoadedModule[47]=C:\Windows\system32\netutils.dll
LoadedModule[48]=C:\Windows\system32\srvcli.dll
LoadedModule[49]=C:\Windows\system32\wkscli.dll
LoadedModule[50]=C:\Windows\system32\SAMCLI.DLL
LoadedModule[51]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[52]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[53]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[54]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[55]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[56]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[57]=C:\Windows\system32\UxTheme.dll
LoadedModule[58]=C:\Windows\system32\VERSION.dll
LoadedModule[59]=C:\Windows\system32\dwmapi.dll
LoadedModule[60]=D:\portableapps\PalemoonPortable\Bin\Palemoon\xpcom.dll
LoadedModule[61]=C:\Windows\system32\dwrite.dll
LoadedModule[62]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
LoadedModule[63]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[64]=C:\Windows\system32\propsys.dll
LoadedModule[65]=C:\Windows\system32\ntmarta.dll
LoadedModule[66]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[67]=C:\Windows\system32\mswsock.dll
LoadedModule[68]=C:\Windows\System32\wshtcpip.dll
LoadedModule[69]=D:\portableapps\PalemoonPortable\Bin\Palemoon\components\browsercomps.dll
LoadedModule[70]=C:\Windows\System32\wship6.dll
LoadedModule[71]=D:\portableapps\PalemoonPortable\Bin\Palemoon\softokn3.dll
LoadedModule[72]=D:\portableapps\PalemoonPortable\Bin\Palemoon\nssdbm3.dll
LoadedModule[73]=D:\portableapps\PalemoonPortable\Bin\Palemoon\freebl3.dll
LoadedModule[74]=D:\portableapps\PalemoonPortable\Bin\Palemoon\nssckbi.dll
LoadedModule[75]=C:\Windows\system32\DNSAPI.dll
LoadedModule[76]=C:\Windows\system32\rasadhlp.dll
LoadedModule[77]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[78]=C:\Windows\system32\feclient.dll
LoadedModule[79]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[80]=C:\Windows\system32\rsaenh.dll
LoadedModule[81]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[82]=C:\Windows\System32\MMDevApi.dll
LoadedModule[83]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[84]=d:\Program Files (x86)\iOpus\iMacros8\iimFirefoxConnector.dll
LoadedModule[85]=C:\Windows\system32\t2embed.dll
LoadedModule[86]=C:\Windows\system32\d3d9.dll
LoadedModule[87]=C:\Windows\system32\d3d8thk.dll
LoadedModule[88]=C:\Windows\system32\atiumdag.dll
LoadedModule[89]=C:\Windows\system32\atiumdva.dll
LoadedModule[90]=C:\Windows\system32\profapi.dll
LoadedModule[91]=C:\Windows\system32\NLAapi.dll
LoadedModule[92]=C:\Windows\system32\napinsp.dll
LoadedModule[93]=C:\Windows\system32\pnrpnsp.dll
LoadedModule[94]=C:\Windows\System32\winrnr.dll
LoadedModule[95]=C:\Windows\system32\dhcpcsvc6.DLL
LoadedModule[96]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[97]=C:\Windows\system32\mscms.dll
LoadedModule[98]=C:\Windows\system32\USERENV.dll
LoadedModule[99]=C:\Windows\system32\explorerframe.dll
LoadedModule[100]=C:\Windows\system32\DUser.dll
LoadedModule[101]=C:\Windows\system32\DUI70.dll
LoadedModule[102]=C:\Windows\system32\apphelp.dll
LoadedModule[103]=C:\Windows\system32\LINKINFO.dll
LoadedModule[104]=C:\Windows\system32\ntshrui.dll
LoadedModule[105]=C:\Windows\system32\cscapi.dll
LoadedModule[106]=C:\Windows\system32\slc.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Pale Moon optimized web browser
AppPath=D:\portableapps\PalemoonPortable\Bin\Palemoon\Palemoon.exe”

reported by windows
„Problem signature:
Problem Event Name: APPCRASH
Application Name: Palemoon.exe
Application Version: 20.0.0.4847
Application Timestamp: 516450c3
Fault Module Name: mozalloc.dll
Fault Module Version: 20.0.0.4847
Fault Module Timestamp: 516444b5
Exception Code: 80000003
Exception Offset: 000011cc
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789”
flopo
 

Re: palemoon portable crashes afeter a few minutes

Postby Moonchild » Fri Apr 12, 2013 10:40 am

Thanks for the report - seems you are running into the same (really strange) crash as mentioned in viewtopic.php?f=3&t=2167 Breakpoint crash in mozalloc.dll

Maybe a comparison can be made between the two to see if there are any common things between your setups?
Solutions born from paranoia are never the best solutions. -MC
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Re: palemoon portable crashes afeter a few minutes

Postby flopo » Fri Apr 12, 2013 12:12 pm

yes, i read it and looks similarly. differences i spotted at a quick glance is the time after palemoon crashes. for me is less than 5 minutes and is not silent. windows kicks asking me if i want to send the crash for investigation. but maybe the other person had windows notification stopped.
flopo
 

Re: palemoon portable crashes afeter a few minutes

Postby Moonchild » Fri Apr 12, 2013 1:24 pm

Doing some further research on both issues, I found a possible cause:
If you have the DirectX SDK installed it may be using a debug version of the DirectX libraries which may trip with this breakpoint error.
Since Pale Moon uses DirectX for its hardware acceleration, this could be the culprit?

Refs:
http://smartclientfactory.blogspot.se/2 ... nnect.html
http://joewirtley.blogspot.se/2008/05/h ... d-one.html
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Re: palemoon portable crashes afeter a few minutes

Postby flopo » Fri Apr 12, 2013 2:07 pm

i tried with that option not checked and palemoon had the same behaviour. before updating to palemoon 20 i had it active and no crash.
flopo
 

Re: palemoon portable crashes afeter a few minutes

Postby dark_moon » Fri Apr 12, 2013 2:13 pm

Is your DirectX up to date?
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