Report broken websites

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frmariam

Report broken websites

Unread post by frmariam » 2016-06-10, 19:57

Could a feature be added so a user can anonymously report the "broken websites" under Palemoon?
Maybe as an entry in the context menu (right click on a page) and then a menu with a textbox to describe what isn't working properly.

Best regards

Andrew Gilbertson

Re: Report broken websites

Unread post by Andrew Gilbertson » 2016-06-10, 22:16

frmariam wrote:Could a feature be added so a user can anonymously report the "broken websites" under Palemoon?
Maybe as an entry in the context menu (right click on a page) and then a menu with a textbox to describe what isn't working properly.
I think that between sites breaking themselves and extensions breaking sites, implementing this would put far too large a load on the Pale Moon team. MoonChild probably has a better feel for it but about 90% of the time, the reason a website is "broken" is that the site was updated in a way that is actually broken for lots of browsers.

frmariam

Re: Report broken websites

Unread post by frmariam » 2016-06-10, 22:41

Maybe when you click "send" (and before actually sending the info back to Moonchild) Palemoon should restart itself with all extensions and plugins disabled so the user can discard it being an issue caused by an add-on.

I just figured today how to solve my user agent detection woes with TotalSpoof extension.
If Palemoon is aiming for the same degree of "compatibility" as Firefox I think this will be necessary... That said, it is indeed a huge load for a single person but it may make it easier to detect and fix why some pages are broken in Palemoon but working in Firefox (I've come across a few and I don't remember most at this time...).

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Re: Report broken websites

Unread post by Moonchild » 2016-06-11, 12:39

Let's state it simple: we cannot fix the Internet.

Having to spoof useragents to "fix" a site is by far the most common solution, but is a direct result of the bad practice of useragent sniffing. This is implemented in as many different ways as there are websites, and spoofing a useragent is a workaround for a symptom, not a solution for a cause.

Having a large number of reported websites of which by most all we can't do anything about in the browser itself would be something for an extension developer. With the per-site overrides that are possible in Pale Moon (but not other browsers), a management extension could be created that keeps track of a database of known bad sites and make entries in the per-site overrides as-necessary (e.g. on first visit). The extension developer would also be the person who would be most helped by these reports, in that case. We supply the tools in the browser for easy implementation of such a thing, but our team simply cannot take on this task of maintaining a list like this (that could become a subscription service, for example) or dealing with the reports.

Even so, this would be working around symptoms, and the root cause (poor web design) is really what should change here.
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